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Definition
| the process of working with people and resources to accomplish organizational goals |
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Term
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Definition
| specifying the goals to be achieved and deciding in advance the appropiate actions needed to achieve those goals (thinking ahead, creating a map) |
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Definition
| assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals (getting them to act usefully in an intelligent way) |
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Definition
| stimulating people to be high performers (getting people to act) |
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Definition
| the management function of monitoring performance and making needed changes (learning and changing) |
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Definition
| senior executives responsible for the overall management and effectiveness of the organization |
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Definition
| managers located in the middle layers of the organizational hierarchy, reporting to top-level executives |
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Term
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Definition
| lower-level managers who supervise the operational activities of the organization |
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Term
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Definition
| employees who are responsible for facilitating successful team performance |
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Term
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Definition
| the ability to perform a specialized task involving a praticular method or process |
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Term
| conceptual and decision skills |
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Definition
| skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members |
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Term
| interpersonal and communication skills |
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Definition
| people skills; the ability to lead, motivate, and communicate effectively with others |
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Term
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Definition
| the skills of understanding yourself, managing yourself and dealing effectively with others |
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Term
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Definition
| goodwill stemming from your social relationships |
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Term
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Definition
| practives aimed at discovering and harnessing an organizations intellectual resources |
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Term
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Definition
| the introduction of new goods and services |
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Term
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Definition
| the excellence of your products |
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Term
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Definition
| the speed and dependability with which an organization delievers what customers want |
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Term
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Definition
| fast and timely execution, response, and delivery of results |
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Term
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Definition
| keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers |
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Term
| What are the four functions of management? |
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Definition
| Planning, Leading, Organizing, Controlling |
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Term
| What are five basic ways to compete? |
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Definition
| Innovation, Quality, Service, Speed and Cost Competitiveness |
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Term
| What is pruetts definition of management |
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Definition
| the process of working with people and resources to accomplish organizational goals effectively and efficiently |
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Term
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Definition
| whether you achieve your goals |
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Term
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Definition
| whether you achieve goals with minimal waste of money, time, materials and people |
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Term
| What are four major competitive challenges? |
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Definition
| Globalization, technological change, knowledge management, and collaboration across boundaries |
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Term
| What creates competitive advantages? |
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Definition
| Delivering all basic ways to compete- incorporating innovation, quality, service, speed and cost competitiveness |
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Term
| Who are the top level managers? |
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Definition
| senior executives responsible for the whole organization who strategize, plan and lead |
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Term
| Who are the middle level managers? |
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Definition
| middle of the hierarchy, report to the top who turn goals/plans into specifics |
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Term
| Who are the frontline managers? |
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Definition
| operational managers, supervisors and line managers who implement/carry out plans |
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Term
| Three roles of managers are? |
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Definition
| interpersonal (dealing with people), information (supplying, obtaining, sharing) and decisional (making decisions or managing the decision-making process) |
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Term
| What principles will help your career? |
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Definition
| Emotional intelligence, understanding your strengths and weaknesses, managing yourself (emotions), dealing effectively with others, being a specialist and a generalist, be self reliant and ask for help, think about management with company |
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