Group interacts to share info. and to make decisions to help each member perform within responsibility

SUM OF EACH MEMS. INDIV. CONTRIBUTION

Generates positive synergy through coordinated effort

Level of Performance > Sum Indiv. Outputs

1.  Problem Solving Teams

Share ideas/ suggestions on work processes and methods that can be improved

2. Self-Managed Work Teams

10-15 employees who perform highly related or interdependent jobs and take on many responsibilities of former supervisors

3.  Cross-Functional Teams

Made of SAME heirarchial level employees from DIFFERENT work areas to complete a task

4.  Virtual Teams

Use tech. to tie together physically b/c dispersed.

To Be Effective

Trust

Monitored

Efforts and Progress Publicized throughout Org.

P. 133

1. Adequate Resources
2. Leadership & Structure
3. Climate of Trust
4. Performance Eval. and Rewards System

• Ability and Personality of Mems.
• Diversity
• Size
• Mems. performance for teamwork

• Need technical expertise
• Problem solving and decision making skills
• Interpersonal skills
• Ability of leader

• Conscientious ppl valuable
• Open mems. communicate better

Team Size

Team Member Preferences

Work Design

5-9 ppl is best

Try to keep at 9 or <

• Common plan and purpose: REFLEXIVITY
• SPECIFIC goals
• Team EFFICACY: small successes, trianing
• Mental Models: Knowledge and beliefs of how wrk gets done
• Conflict Levels:  Relnshp conflicts = bad.  Disagreements not detrimental
• Social Loafing

1. Selections: Hiring
2. Training: Creating
3. Rewarding: Providing Incentives