Shared Flashcard Set

Details

Management lectures 1-8
Pharmacy Management
25
Other
Not Applicable
11/14/2012

Additional Other Flashcards

 


 

Cards

Term
Management Sciences
Definition
  • Accounting
  • Finance
  • Economics
  • Human resource management
  • Marketing
  • Opperations management
Term
Management Process/Activity
Definition
  • Plan
  • Organize
  • Lead/Direct
  • Control/Evaluate
Term
Levels of Management
Definition
  • Self-management
  • Interpersonal management
  • Organizatonal management
Term

Dominance Personality

  • Strengths
  • Stressors
  • Goals
  • Fears
Definition
  • Initiative
  • Loss of control
  • Control
  • Being taken advantage of
Term

Influence Personality

  • Strengths
  • Stressors
  • Goals
  • Fears
Definition
  • Enthusiasm!
  • Loss of approval
  • Approval
  • Being rejected or challenged
Term

Steadiness personality

  • Strengths
  • Stressors
  • Goals
  • Fears
Definition
  • Follow-through
  • Loss of predictability
  • Stability
  • Being asked to take charge
Term

Counscientiousness personality

  • Strengths
  • Stressors
  • Goals
  • Fears
Definition
  • Thoroughness
  • Loss of personal privacy
  • Quality
  • Being criticized for poor quality
Term
Continuous professional development
Definition
  • Reflect (on your practice)
  • Plan
  • Act (Implement plan)
  • Evaluate
  • Record/Review
Term

Manager

  • Focus
  • Perspective
  • Status quo
  • Risk taking
  • Staffing
Definition
  • Focus on people
  • Short term perspective
  • Accept status quo
  • Play it safe
  • Schedule staff

Administer, Good soldiers, are a copy

Term

Leader

  • Focus
  • Perspective
  • Status quo
  • Risk taking
  • Staffing
Definition
  • Focus on people
  • Long term perspective
  • Challenge  status quo
  • Take calculated risk
  • Develop staff

Innovate, Are their own people, are original

Term
Telling leadership style
Definition

(High task low relationship)

  • Leader plans roles & supervises
  • Workers are unable/unwilling
Term
Selling leadership style
Definition

(High task High relationship)

  • Closely supervise, open to imput

When workers are unable/willing

Term
Participative/Supportive leadership style
Definition

(High relationship, low task)

  • Leader defines problem, group solves

workers are able/unwilling (insecure)

 

Term
Delegating leadership style
Definition

(Low relationship, low task)

  • Leader delegates, available for consult

whorkers who are able and willing (secure)

Term
Leadership skills
Definition
  • Communication
  • Negotiation
  • Motivation
  • Managing change
  • Decisions
  • Persuasion
Term
Gross margin %
Definition

Gross profit/Gross expenses

 

Term
Assets
Definition
things that you own/have money invested in
Term
Liabilities
Definition
Money owed
Term
Equity
Definition
Net worth = Assets - liabilities
Term
Quick ratio
Definition

Assets/liabilities

"ability of a company to reach short term obligations with it's most liquid assets"

Term
Acquisition cost
Definition
Price the pharmacy pays for the product
Term
Procurement cost
Definition

Cost of:

  • Purchasing the product
  • Chcking inventory
  • Placing orders
  • Receiving the product
  • Stocking
  • Paying the invoice
Term
Carrying cost
Definition

Cost of

  • keeping the drugs on the shelf
  • theft/deterioration/damage

 

Term
Stock-out cost
Definition

Cost of

  • Not having product on the shelf when the patient wants/needs it
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