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Management Exam 1
chapters 4
59
Management
02/11/2009

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Term
A supplier's bargaining position is especially strong when:
Definition
A supplier's bargaining position is especially strong when:
Term
An organization's customers put pressure on the organization to reduce prices on its goods. This is an example of the organization's:
Definition
task environment.
Term
Typically, when new competitors enter an industry, competition ________ while prices ________
Definition
A. increases; decrease
Term
In general, the ________ the barriers to entry into an industry, the _______ the number of competitors in that industry and the ________ the threat of competition within that industry.
Definition
C. higher; smaller; lower
Term
Companies from the nation of Atlantis are more efficient in the production of certain types of apparel, while U.S. companies are more efficient in the production of certain types of computers. Which economic theory predicts that the production of these types of apparel would shift to Atlantis, and the production of these types of computers would shift to the U.S.?
Definition
C. The free-trade doctrine
Term
Decentralization may help an organization respond effectively to local conditions, but may eventually harm the organization's performance.
Definition
True
Term
The setup of "free-trade areas" increases the prices of manufactured products.
Definition
False
Term
In the North American Free Trade Agreement (NAFTA), what percentage of the tariffs on the goods traded between Mexico, Canada, and the United States were to be abolished by the year 2004?
Definition
E. 99 percent
Term
The Japanese culture typically values _______; the U.S. culture typically values _________.
Definition
D. collectivism; individualism
Term
A society that has a short-term orientation places high value on persistence in the achievement of goals.
Definition
False
Term
The suppliers, customers, and competitors that affect the organization's ability to obtain inputs and to sell outputs are known as the task environment.
Definition
True
Term
The Dell Computer, the educational institutions that train future Dell employees are:
Definition
D. Suppliers
Term
Organizations that produce goods that are similar to another organization's goods are known as:
Definition
Competitors
Term
The preference of a customer for the products of a particular organization is known as:
Definition
C. brand loyalty.
Term
Managers who view the global environment as countries from which they are free to buy goods see the world as:
Definition
A. an open system.

Term
True or False: A tax that a government imposes on an imported good is known as a tariff.
Definition
True
Term
What a society believes to be good and right is known as the _________ of that society.
Definition
values
Term
A society has a common practice that men should remove their hats whenever they ride in elevators that are also carrying women. This is an example of:
Definition
a folkway
Term
The set of forces that exist within an organization's domestic boundaries are called the global environment.
Definition
False
Term
True or False: The task environment includes demographic and legal forces that affect the organization.
Definition
False
Term
True or False: When an organization has many suppliers that it can use for a specific raw material, the organization is in a strong price-bargaining position with its suppliers.
Definition
True
Term
True or False: Falling interest rates usually generate a change in the customer base for an organization.
Definition
True
Term
True or False: An open global environment is one in which an organization is free to buy goods from, or to sell goods to, any other countries.
Definition
True
Term
True or False: A tax that a country imposes on imported goods is called a tariff.
Definition
True
Term
True or False: Modern communication technology has helped to reduce the cultural distances between countries.
Definition
True
Term
True or False: Free-trade areas allow producers to reduce their operating costs.
Definition
True
Term
True or False: Values are static and unchanging in a society.
Definition
False
Term
True or False: A violation of a folkway in a society is considered as a serious moral offense.
Definition
False
Term
True or False: Societies in which inequalities between citizens are allowed to grow over time have low power distance.
Definition
False
Term
True or False: Societies in which large inequalities between citizens are not allowed to develop have high power distance.
Definition
False
Term
True or False: Typically, management behavior needs to be adjusted to fit the cultural context of the country in which the organization does business.
Definition
True
Term
True or False: A new law in a society can crate either an opportunity or a threat for an organization that operates in that society.
Definition
True
Term
All of the following are part of an organization's general environment EXCEPT:
Definition
B. its customers
Term
When a company purchases inputs from companies in other parts of the world, this is called:
Definition
A. global outsourcing.
Term
Organizations that help a company to sell its goods to its customers are called:
Definition
C. distributors.
Term
A company that buys goods from another company is called that company's:
Definition
customer
Term
Organizations that compete for the same customers are called:
Definition
competitors
Term
The idea that amazon.com could decide to sell refrigerators although it does not sell that product at the present time, means that it is a _________ to General Electric.
Definition
A. potential competitor
Term
When new competitors enter an industry, prices typically _________ while competition typically _________.
Definition
C. decrease; increases
Term
The _________ costly it is for an organization to enter the task environment, the _______ are the barriers to entry to that industry.
Definition
B. more; higher
Term
The higher the barriers to entry to an industry, the _______ the number of competitors and the ________ the threat of competition.
Definition
C. fewer; less

Term
Interest rates are an example of what type of forces in the general environment?
Definition
A. Economic forces
Term
Which type of capital refers to the flow of people around the world through immigration?
Definition
human capital
Term
Which one of Hofstede's dimensions refers to the idea that a worker should be judged by her contribution to the group's performance?
Definition
Collectivism
Term
The set of forces that originate with suppliers, distributors, customers, and competitors.
Definition
C. Task environment
Term
Organizations purchase inputs from other companies in different parts of the world.
Definition
H. Global outsourcing
Term
People or companies that purchase goods or services from an organization.
Definition
O.
Customers
Term
Organizations that produce similar goods or services to a company's goods and services.
Definition
F.
Competitors
Term
Cost reductions per unit based on producing large quantities of the product.
Definition
M. Economies of scale
Term
Forces that affect the well-being of a country such as interest rates and unemployement.
Definition
A. Economic forces
Term
Forces that affect the well-being of a country such as interest rates and unemployement.
Definition
A. Economic forces
Term
The arrangement of relationships between people and groups in a society.
Definition
Folkways
Term
Characteristics of people such as age, gender, and race.
Definition
J.
B. Demographic forces
Term
Forces that create laws and regulations in a society.
Definition
E. Political and legal forces
Term
The idea that if each country produces only the goods that it can produce more efficiently than other countries, this will result in lower prices to consumers.
Definition
G. Free-trade doctrine
Term
Routine social practices such as appropriate dress or social manners.
Definition
L. Folkways

Term
Unwritten rules of conduct that prescribe how people are supposed to act in specific situations.
Definition
Norms
Term
Developed a model of national culture.
Definition
K. Hofstede

Term
The degree to which inequalities in power are dependent on differences in the intellectual capabilities of people.
Definition
I.
Power distance