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Management Chpt. 7
Mgmt 175 EMCC
59
Management
Undergraduate 1
10/23/2016

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Cards

Term
_______ is not  a key dimension of strategic farsightedness
Definition
viewing labor as a commoditiy
Term
There is a trend away from the _______ mode and toward the _______ mode in strategy making.
Definition
symbolic/generative
Term
Strategic Management =
Definition
strategic planning + implementation + control

 

 

     

Term
What does the term synergy refer to?
Definition
The 1 + 1 = 3 effect

 

 

     

Term
Which of the according to Porter, is the ability to provide unique and superior value to the buyer in terms of product quality, special features, or after-sales service?
Definition
differentiation
Term
The seven basic Internet business models include all except  which one of these?
Definition
transaction based models
Term
One of four key lessons that managers have learned about Internet strategy is that when doing business on the Internet, it is especially important to ensure that e-business partnering does not dilute
Definition
strategic control and ethical standards

 

 

      

Term
_______ serves as the focal point for the entire planning process.
Definition
a mission statement
Term
The "W" in a SWOT analysis stands for
Definition
weaknesses
Term
_______ analysis has been called "no surprise" strategic planning.
Definition
scenario
Term
what are the key dimensions of strategic farsightedness?
Definition
  1. Organizational strategy
  2. competitive advantage
  3. organizational structure
  4. research and development
  5. return
  6. human resources
  7. problem solving
  8. mgmt style
Term
3 reasons for understanding strategic mgmt
Definition
  1. encourages farsightedness
  2. think in strategic terms then you better understand top mgmt decisions
  3. trending away from command, symbolic, and rational modes towards transactive and generative modes
Term
5 strategy-making modes
Definition
  1. command,-imperial, commander, soldier
  2. symbolic- cultural, coach, player
  3. rational- analytical, boss, subordinate
  4. transactive- procedural, facilitator, participant
  5. generative- organic, sponsor, entreprenuer

 

Mode- style, role of mgmt, and role of organization

Term
What is strategic mgmt?
Definition
the ongoing process of ensuring a competitively superior fit between an organization and its changing environment
Term
What is a strategy?
Definition
an integrated perception of how the organization should achieve its mission
Term
What does strategic mgmt include?
Definition
  1. includes budget control, long range planning, and strategic planning
  2. merges strategic planning, implementation, and control to create dynamic process
  3. requires holistic view from a long term perspecitve
Term
4 alternative perspectives for thinking innovatively about strategy
Definition
  1. synergies
  2. porters generic strategies
  3. business ecosystems
  4. internet and social media strategies
Term
What is synergy?
Definition
occurs when 2 or more variable interact to produce an effect greater than the sum of the effects independently
Term
What is the 1+1=3 effect?
Definition
the whole is greater than the sum of its parts
Term
What is market synergy?
Definition
when one product or service fortifies the sales of one or more other products or services
Term
what is cost synergy?
Definition
occurs when 2 or more porducts can be designed by the same engineers, produced in the same facility, distributed thru same channels, or sold by the same sales people, overall costs decrease
Term
What is technology synergy?
Definition
transferring tech from one app to another, thus opening new markets
Term
What is mgmt synergy?
Definition
occurs when mgmt team is more productive because its members have complementary and not identical skills
Term
Porter's 4 Generic Strategies
Definition
  1. cost leadership
  2. differentiation
  3. cost focus
  4. focused differentiation
Term
What is cost leadership?
Definition

having the lowest overall cost in a market to provide a competitive advantage in pricing over competitors

 

Walmart

Term
What is differentiation strategy?
Definition

providing unique and superior value for a customer that builds brand loyalty

 

apple, harley davidson

Term
what is cost focus strategy?
Definition

attempting to gain a competitive edge in a narrow market by controlling the segment

 

southwest airlines, bags fly free

Term
what is focused differentiation?
Definition

achieving the competitive edge by delivering a superior product and/or service to a limited audience

 

tesla

Term
what is differentiation?or the term "sticky"?
Definition
the ability to provide unique and superior value to the buyer in terms of product quality, special features, or after sales service
Term
What two aspects are involved in the competitors advantage?
Definition
  1. lower cost
  2. differentiation
Term
what two aspects are involved in the competitive scope?
Definition
  1. broad target
  2. narrow target
Term
What is a business ecosystem?
Definition
an economic community of organizations and of all their stakeholders, suppliers, and customers
Term
7 basic internet models
Definition
  1. commission based
  2. advertising based
  3. markup based
  4. production based
  5. referral based
  6. subscription based
  7. fee for service based
Term
what is the one size fits all internet strategy?
Definition
there isnt one
Term
4 crtieria websites need to satisfy
Definition
  1. high quality layout and graphics
  2. fast, responsive service
  3. complete and up to date information
  4. high ranking on search engines
Term
what is the second generation web tool?
Definition
social media
Term
Social Media is
Definition
blogging, social networking, video and photo sharing sites....represents user generated info....strategies used are a work in progress
Term
Steps in the strategic mgmt process
Definition
  1. formulation of grand strategy
  2. formulation of strategic plans
  3. implementation of strategic plans
  4. strategic control
  5. corrective action based on evals and feedback
Term
what is a grand strategy?
Definition
a general explanation of how the organizations mission is to be accomplished
Term
What is situational analysis?
Definition
finding the organizations niche by performing a SWOT analysis to match unfolding opportunities with resources being acquired
Term
What does SWOT stand for?
Definition

Strengths, weaknesses, (internal)

 

opportunities, threats (external)

Term
What is the capability profile?
Definition
after mgmt scans external opportunities and threats, it then turns inward to identify the organizations strengths and weaknesses
Term
what is reengineering?
Definition
radicallys redisgning the entire business cycle for greater strategic speed
Term
Steps to formulate strategic plans
Definition
  1. develop objectives
  2. identify activities required to accomplish goals
  3. assign responsibilities to personnel
  4. estimate times for activities and sequencing
  5. determine resources required
  6. communicate and coordinate above elements and complete action plan
Term
What is implementation of strategic action plans?
Definition
developing a systematic flitering down process that builds middle manager commitment and must consider people, culture, and control systems
Term
what is ultimate goal?
Definition
detect and correct downstream problems in order to keep strategies updated and on target
Term
what is corrective action based on?
Definition
evals and feedback
Term

4 critical organizational factors that strategic plans target

 

Definition
  1. organizational structure
  2. people
  3. culture
  4. control systems
Term
What can foster middle mgmt?
Definition
participative mgmt, and effective leadership
Term
What are forecasts?
Definition
predictions, projections, or estimates of the future
Term
What are the types of forecasts?
Definition
  1. event outcome-predictions of outcome/effects on future events like the election
  2. event timing- predictions of when an event will occur like the stock market
  3. time series- estimates on future values in a statistical sequence like sales forcasts for black friday or cyber monday
Term
What are the 4 forcasting techniques?
Definition
  1. Informed judgement
  2. scenario analysis
  3. surveys
  4. trend analysis
Term
What is informed judement?
Definition
forecasts relying on intuitive judgements based on how well informed the forecaster is
Term
What is scenario analysis?
Definition
preparing written descriptions of alternative but likely situations
Term
2 types of scenario analysis
Definition
  1. longitudinal- how the future evolves from the present
  2. cross sectional- describe future situations at a given time
Term
wht are surveys?
Definition
face to face interviews and mail or email questionnaires
Term
what is trend analysis?
Definition
hypothetical extension of past events into the future
Term
What are the likely candidates for scenario analysis?
Definition
products, industry, markets, and catastrophic events
Term
What is the key to good scenario writing?
Definition
to focus on identifiable unpredicatble factors that will have the greatest impact on the topic in question
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