Term
In order to choose the "best" alternative during the decision-making process, managers must
-minimize employee turnover
-optimize profits
-minimize costs
-understand the objective of the decision situation |
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Definition
| Understand the objective of the decision situation |
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Term
Intuition and experience are major factors in
-programmed decisions
-non-programmed decisions
-group decisions
-individual decisions |
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Definition
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Term
Low levels of ambiguity are characteristic of decisions made
-under certainty
-by individuals
-by groups
-under risk |
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Definition
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Term
The most difficult and risky decisions are those made
-under certainty
-under risk
-under uncertainty
-by groups |
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Definition
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Term
Legal restrictions, economic considerations, and social norms are
-limitations to creative problem alternatives
-indicators that a decision needs to be made
-factors relating to group decision making
-aspects of uncertainty |
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Definition
| Limitations to creative problem alternatives |
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Term
Feasibility, satisfaction, and consequences are considered during
-alternative selection
-alternative identification
-alternative evaluation
-alternative implementation |
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Definition
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Term
People's natural resistance to change is considered most during
-alternative selection
-alternative identification
-alternative evaluation
-alternative implementation |
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Definition
| Alternative implementation |
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Term
The recognition that humans have significant limits to their ability to make rational decisions is
-satisficing
-bounded rationality
-groupthink
-Delphi groups |
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Definition
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Term
The concept that managers often do not really seek the best decision is known as
-satisficing
-bounded rationality
-groupthink
-Delphi group |
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Definition
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Term
An innate belief based upon experience and practice in similar situations is
-intuition
-coalition
-Delphi groups
-bounded rationality |
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Definition
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Term
The unwillingness or inability to back away from a bad decision is known as
-intuition
-bounded rationality
-satisficing
-escalation of commitment |
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Definition
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Term
Managers who rely heavily on intuition during the decision-making process usually also have
-low propensity for risk
-strong ethics
-high propensity for risk
-weak ethics |
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Definition
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Term
Face-to-face, unstructured conversation is characteristic of
-Delphi groups
-interaction groups
-nominal groups
-coalition groups |
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Definition
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Term
________ are used to obtain creative and innovative alternatives
-Delphi groups
-interacting groups
-nominal groups
-coalition groups |
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Definition
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Term
An advantage of group decision making is
-groupthink
-time required
-costs
-quality of decisions |
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Definition
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Term
A disadvantage of group decision making is
-too many ideas
-groupthink
-too much information
-decisions are made in a hurry |
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Definition
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Term
Putting several strong-willed people in a decision-making group can help manage
-dominance of the group by one individual
-the amount of time and money required to make a decision
-coalitions forming
-bounded rationality |
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Definition
| Dominance of the group by one individual |
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Term
Lobbying is an example of using _______ to make important decisions
-Delphi groups
-ethics
-coalitions
-intuition |
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Definition
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Term
Improved communication and acceptance of decisions are advantages of
-individual decision making
-satisficing
-Delphi groups
-group decision making |
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Definition
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Term
A(n)_________ decision is one that is structured and repetitive
-rational
-intuitive
-non-programmed
-programmed |
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Definition
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