Term
Managers must understand the organization's environment in order to
-plan
-control
-lead
-organize |
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Definition
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Term
Suppliers are a component of the organization's
-economic dimension
-task environment
-general environment
-culture |
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Definition
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Term
The use of robotics in the manufacture of cars is an example of change in the ________ dimension
-economic
-sociocultural
-politcal-legal
-technological |
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Definition
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Term
Shifts in consumer’s tastes and values are reflected in the ________ dimension
-economic
-sociocultural
-politcal-legal
-technological |
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Definition
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Term
A firm's competitive strategies will be more restricted during
-periods of pro-business sentiment
-periods of technological advancement
-periods of anti-business sentiment
-periods of changing consumer tastes |
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Definition
| Periods of anti-business sentiment |
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Term
The most abstract part of the environment is the ________ environment
-general
-internal
-task
-external |
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Definition
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Term
The set of values, beliefs, behaviors, and attitudes that help people understand what an organization considers important is
-competitors
-culture
-suppliers
-customers |
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Definition
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Term
The practice of learning from one's competitors is known as
-corporate espionage
-market research
-organization culture
-strategic allies |
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Definition
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Term
________ often uses the media to exert influence on organizations
-regulator agencies
-strategic allies
-interest groups
-owners |
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Definition
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Term
McDonald's uses many strategic partners because
-they are trying to uncover trade secrets of their competitors
-they are required to use them by the FTC
-they are trying to minimize the risk of new ventures
-they are too dependent on their suppliers |
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Definition
| they are trying to minimize the risk of new ventures |
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Term
Corporate pension funds are important __________ of organizations
-owners
-regulators
-suppliers
-interest groups |
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Definition
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Term
The degree to which an environment is classified as relatively simple or complex determines the environment's
-degree of homogeneity
-degree of change
-degree of uncertainty
-competitive force |
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Definition
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Term
An environment that experiences a high degree of change is
-hostile
-dynamic
-stable
-simple |
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Definition
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Term
Firms operating in simple environments
-deal with a multitude of suppliers, regulators, and competitors
-cater to fashion-induced changes
-produce a limited product line
-do not focus on a narrow target market |
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Definition
| Produce a limited product line |
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Term
Intense price wars are associated with
-strategic alliances
-environmental turbulence
-product substitution
-competitive rivalry |
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Definition
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Term
Determinants of an organization culture would LEAST likely include
-the organizations founder
-organizational symbols and stories
-shared experiences of employees
-top managements political party |
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Definition
| Top management's political party |
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Term
Cutting back within a shrinking market is an example of
-organizational flexibility
-a strategic response
-competitive rivalry
-information management |
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Definition
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Term
________ is especially important when forming an initial understanding of the environment and monitoring the environment for signs of change
-information management
-strategic responses
-organizational design
-direct influence |
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Definition
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Term
Long-term contracts at fixed prices with suppliers is a means of
-lobbying
-entering a new market
-directly influencing the environment |
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Definition
| Directly influencing the environment |
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Term
Effectively acquiring the resources needed from the environment is a consideration in the ________ approach to organization
effectiveness
-internal processes
-system resources
-strategic constituents
-goal satisfaction |
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Definition
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Term
| Which external environment should Goldman Sachs focus on |
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Definition
| Task and internal environment |
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Term
| What element of the task environment should Goldman Sachs focus on the most? Least? |
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Definition
Most: regulators and
Least: |
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Term
| The specific external organizations and groups that influence an organization are collectively known as its _______ environment |
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Definition
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Term
| Francine works at a restaurant known for its extra large portions of deep-fried foods. Sales in the past have been good but recently dropped dramatically as consumers indicated a preference for healthier meals. Which dimension of the general environment has changed |
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Definition
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Term
| Which of the following actions is more likely to be taken by an interest group than by a regulatory agency |
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Definition
| Pressuring an industry to put warning labels on certain products |
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Term
| One major way to change an organizations culture is to ____________ |
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Definition
| Bring outsiders into more important management positions |
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Term
| As CEO, Diane ensures that her managers conduct smooth and efficient operations and maintain the satisfaction and morale of employees. Which model of organizational effectiveness does Diane follow |
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Definition
| Strategic constituencies approach |
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