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Management ch12
Organizational Culture and Change
31
Management
Undergraduate 3
02/14/2016

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Term
Organizational Culture
Definition
Is the system of shared beliefs and values that guides behavior in organization.
Term
Strong Organizational culture
Definition
Are clear, well defined, and widely shared among mothers
Term
Socialization
Definition
Is the on-boarding process through which new members learn the culture of an organization
Term
Observable Culture
Definition
Is visible in the way members behave, and in the stories, heroes, rituals,and symbols that are part of daily organizational life.
Term
Core Culture
Definition
Consist of the core values, or underlying assumptions and beliefs that shape and guide people's behaviors in an organization.
Term
Core Values
Definition
Are beliefs and values shared by organization members.
Term
Value-based management
Definition
Actively develops, communicates and enacts shared values.
Term
symbolic leader
Definition
Is someone whose words and actions consistently communicate core values
Term
Multiculturalism
Definition
In organization involves inclusiveness, pluralism, and respect for diversity.
Term
Multicultural organization
Definition
has core values that respect diversity and support multiculturalism.
Term
Organizational subculture or co-culture
Definition
consist of members who shared similar beliefs and values based on their work, personal characteristics , or social identities
Term
Ethnocentrism
Definition
is the belief that one's membership group ans subculture or co-culture is superior to all others
Term
Generational subcultures
Definition
form amond persons who work together and share similar ages ,such as millenials and baby boomers
Term
Gender subcultures
Definition
form among persons who share the same gender identities and display common patterns of behavior
Term
double-blind dilemma
Definition
is where female leaders get criticized when they act consistent with female subculture stereotypes and when the act consistent with male subculture stereotypes
Term
Occupational and functional subcultures
Definition
from among persons who share the same skills and work responsibilities
Term
Ethnic subcultures or national subcultures
Definition
form among people who work together and have roots in the same ethnic community or nationality
Term
glass ceiling
Definition
is an invisible barrier to advancement by women and minorities in organization
Term
leaking pipeline problem
Definition
is where glass ceilings an other obstacles cause qualified and high-performing women to drop out of upward career paths.
Term
change leader
Definition
takes initiative in trying to change behavior of another person within a social systems
Term
top-down change
Definition
the change initiative come from senior management
Term
bottom-up change
Definition
change initiatives come from all levels in the organization
Term
Transformational change
Definition
results in major and comprehensive redirection of the organization
Term
incremental change
Definition
bends and adjust existing ways improve performance
Term
Unfreezing
Definition
Is the phase during which a situation is prepared for chan
Term
changing
Definition
is the phase where please where a planned change actually takes place
Term
Refreezing
Definition
is the phase at which change is stabilized
Term
Improvisational change
Definition
makes continual adjustments as changes are being implemented
Term
force-coercion strategy
Definition
pursues change through formal authority and/or the use of rewards or punishments
Term
rational persuaion startegy
Definition
Pursues change through empirical data and rational argument
Term
Shared power strategy
Definition
pursues change by participation in assessing change needs values, and goals.
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