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Management 3000 EXAM 2
SEGMENT 9
72
Management
Undergraduate 3
03/19/2012

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Term
aspects of human resource management
Definition
attracting a quality workforce
developing a quality workforce
maintaining a quality workforce
Term
person job fit
Definition
the individuals skills, interests, and personal characteristics are consistent with the requirements of work
Term
person organization fit
Definition
the individuals values, interests, and behavior are consistent with the culture of the organization
Term
organizations who invest in human resources tend to __________ competition
Definition
outperform
Term
protected/targeted groups
Definition
groups of emplyees who were previously descriminated against who are now protected under law and targeted for employment
Term
spirit of law
Definition
managers need to show affirmative action
Term
affirmative action
Definition
managers need to do shit to end discrimination
Term
equal employment opportunity
Definition
the right to employment without regard to race, color, national origin, religion, gender, age, or physical or mental ability
Term
equal pay act of 1963
Definition
requires equal pay for men and women performing equal work in an organization
Term
title VII of the civil rights act of 1964
Definition
prohibits discrimination in employment based on race, color, religion, sex or national origin
Term
age discrimination in employment act of 1967
Definition
prohibits discrimination against persons over 40, restricts mandatory retirement
Term
occupational health and safety act
Definition
establishes mandatory health and safety standards in workplaces
Term
pregnancy discrimination act of 1978
Definition
prohibits discrimination in employment against preggo workers
Term
americans with disabilities act of 1990
Definition
prohibits discrimination against a qualified individual on the basis of a disabilty
Term
civil rights act of 1991
Definition
reaffirms title VII of the 1964 civil rights act; reinstates the burden of proof by an employer and allows for punitive and compensatory damages
Term
family and medical leave act of 1993
Definition
allows employees up to 12 weeks of unpaid leave with job guarantees for child birth, adoption, or family illness
Term
women statistics
Definition
3% of fortune 500 CEO's
50% of workforce
40% primary breadwinner
women board of directors outperform 35-53% of others
earn .78 cents per every $1 a bro makes
Term
current legal issues in human resource managements
Definition
sexual harassment
equal pay and comparable worth
legal status of independent contractors
workplace privacy
benefits and retirement
Term
sexual harassment
Definition
conduct, language, things of sexual nature
Term
sexual harassment results in...
Definition
hostile work environment
interferes with ability to do job
impedes promotion
Term
equal pay and comparable worth
Definition
"comparable justice" problem of people getting paid different for same performance
Term
meritocracy
Definition
everyone being rewarded based on merits of their work
Term
permatience
Definition
workers are permanently temporary, face no benefits or insurance
Term
workplace privacy
Definition
the modern problem is that this doesnt exist
Term
external recruitment
Definition
candidates are sought from outside the hiring organization
Term
internal recruitment
Definition
candidates are sought from within an organization
most popular way to hire
Term
traditional recruitment
Definition
candidate receive information only on most positive organizational features
Term
realistic job previews
Definition
candidates receive all pertinent information, gives a true story and no highlights
Term
advantages of external recruitment
Definition
fresh perspective
gain more experienced applicant
Term
disadvantages of external recruitment
Definition
time
effort
cost
Term
advantages of internal recruitment
Definition
less time
less cost
less risk (already know what youre getting)
lower turnover (niggas will stay at they job)
Term
advantages of realistic job previews
Definition
higher trust from new employee
higher job satisfaction
lower turnover
Term
reliability
Definition
means that a selection device gives consistent results time after time
Term
validity
Definition
means that there is a clear relationship between what the selection device measures and job performance
Term
employee selection process
Definition
screening applicant information
interview or site visit
employment testing
pre employment checks
Term
interviews
Definition
an assessment of soft skille
Term
unstructured interviews
Definition
do not follow a formal and pre established list of questions
Term
behavioral interviews
Definition
ask job applicants about past behaviors that relate to the job
Term
situational interviews
Definition
ask job applicants how they would react in specific situations
Term
employment tests
Definition
used to further screen applicants by gathering additional job relevant issue
Term
assessment centers
Definition
places or organizations that examine how job candidates handle simulated work situations
Term
work sampling
Definition
involves observing applicants performing actual work tasks
(internship)
Term
job relevant information includes
Definition
sof skills
hard skills
work experience
education
Term
biodata methods
Definition
collect biographical information that has been proven to correlate with god job performance along with other traits such as value judgements, aspirations, motivations, attitudes, expectations
Term
job training
Definition
activities that provide the opportunity to acquire and improve job related skills
Term
on the job training includes...
Definition
evaluation of hard skills
job rotation
coaching
mentoring
modeling
Term
off the job training
Definition
develope soft skills
management developement
workshops and seminars
listening skills
conflict management
stress management
time management
Term
performance appraisal
Definition
formally assessing someones work accomplishments
Term
evaluation
Definition
lets people know where they stand relative to objectives and standards
Term
development
Definition
assists in training and continued personal development of people
Term
weaknesses found in performance appraisals...
Definition
become goals which become strengths
Term
performance appraisals are...
Definition
technical and legal
Term
technical
Definition
must be in writing and signed and documented
Term
legal
Definition
allocates rewards based on performance
Term
critical incident techniques include...
Definition
-keeping a running log or inventor of effective and ineffective behaviors
-documents success or failure patterns
Term
work life balance
Definition
how people balance career demands with personal and family needs
Term
dual career couple concerns
Definition
a situation where both parents work
Term
single parent concerns
Definition
50% concerned about home life and 50% concerned about work
Term
base compensation
Definition
salary or hourly wages based on 50 weeks of work/year
Term
benefits
Definition
non monetary forms of compensation
Term
required benefits include...
Definition
social security
unemployment
workers compensations
Term
non required benefits include...
Definition
health insurance
retirement plans
paid time off
Term
pension
Definition
salary after retirement
Term
severance pay
Definition
a lump sum of money given to somebody in exchange for their retirement
Term
pension formula
Definition
years of service X (salary X 1.5)
Term
severance pay formula
Definition
2 weeks of pay @50 weeks per year X years of service
Term
retention
Definition
keeping well trained and productive employees
Term
turnover
Definition
management of promotions, transfers, terminations, layoffs, and retirements
Term
early retirements
Definition
financial incentive offered to employees who retire early
Term
termination
Definition
involuntary dismissal of an employee
Term
employment at will
Definition
employees can be terminated at any time for any reason
Term
wrongful discharge
Definition
workers have legal protection from discriminatory firings
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