Term
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Definition
| The person or event that triggers the stress response |
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Term
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| The adverse psychological, physical, behavioral, and organizational consequences that may arise as a result of stressful events. |
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Definition
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Medical approach to stress is called.
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| Homeostatic - a steady state of bodily functioning and equilibrium |
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Term
Utilizing the cognitive appraisal approach to stress, problem-focused coping emphasizes:
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Definition
The former emphasizes managing the stressor, while the latter emphasizes managing the response
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Term
The person-environment fit approach to stress is defined as, and emphasizes what?
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Definition
• Occurs when one's skills and abilities match a clearly defined, consistent set of role expectations
• Emphasized that confusing and conflicting expectations of a person in a social role create stress for that person
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What are sources of stress at work?
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Definition
• Work Demands
• Non-Work Demands
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Term
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Definition
○ Task Demands
○ Role Demands
○ Interpersonal Demands
○ Physical Demands
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○ Home Demands
○ Personal Demands
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| Task demands includes what? |
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Definition
○ Change
○ Lack of control
○ Career progress
○ New technologies
○ Temporal pressure
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Term
Role Conflict defined as:
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Definition
Results from inconsistent or incompatible expectations. The role my be inter-role, intra-role, or person-role conflict
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Definition
| caused by opposing expectations related to two separate roles assumed by the same individual, such as employee and parent. |
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Definition
| caused by opposing expectations related to a single role. |
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Term
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Definition
| the confusion a person experiences in relation to the expectations of others. |
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| Two major categories of "role stress" at work are: |
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Definition
• Role Conflict
• Role Ambiguity
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What are stress-related interpersonal demands of the workplace?
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Definition
Emotional Toxins, such as sexual harassment and poor leadership in the organization
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| Healthy stress is known as: |
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Yerkes-Dodson law is what kind of curve between stress & performance.
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The three forms of individuals distress include:
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Definition
• Psychological disorders
• Medical illnesses
• Behavioral problems
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Direct costs of organizational distress include:
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Definition
• Participation problems
• Performance decrements
• Compensation awards
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Term
Participation problems is defined as.
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Definition
A cost associated with absenteeism, tardiness, strikes and work stoppages, and turnover.
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Term
Individuals possessing a Type A personality are defined as:
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Definition
A complex of personality and behavioral characteristics, including competitiveness, time urgency, social status insecurity, aggression, hostility, and a quest for achievement.
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Term
A self reliant person is what kind of pattern of behavior.
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Definition
A healthy, secure, interdependent pattern of behavior related to how people form and maintain supportive attachments with others
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