Term
| Evolution of Strategic HRM |
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Definition
Administrative era (prior to 1935)
Labor Relations era (1935-1963, wagner act)
Federal Involvement (social legislation) Era (1964-1980, Civil Rights)
Resource Scarcity Era ( 1980's- present) |
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Term
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Definition
| acquiring the quantity and quality of human resources that possess the necessary knowledge, skills and abilities within relevant time constraints, to achieve organization goals |
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Term
| Top pyramid of SHRM development |
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Definition
Transformational- long term vision and strategic dev
knowledge mgmt
cultural change
strategic redirection and renewal
mgmt development |
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Term
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Definition
Traditional (HR operations- moderate strategic value)
training
performance mgmt
compensation
employee relations |
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Term
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Definition
Transactional ( day-to-day activity, low strategic)
benefits administration
record keeping
employee services |
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Term
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Definition
commitment
change
culture
criteria
coaching
constructive development
congruency (synergy/bundling) |
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Term
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Definition
Centers for expertise- Functional specialists in traditional areas of HR who act as consultants in development of state-of-the-art systems and processes for use in the organization
Field generalists- HRM generalists assigned to a business unit
Service Center- ensure that transactional activities are deliverd throughout the organization |
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Term
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Definition
help organization manage HR efficiently and effectively
Plan, dev, and implement HR objectives, policies, procedures to increase productivity, quality and legal compliance
Meet ethical and social needs
Reconcile conflict between organizational and employee objectives |
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Term
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Definition
attract
select
RETAIN
develop
motivate |
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Term
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Definition
Employment law (regulatory)
Job Analysis and design
Human resources planning
Recruiting and selection
Training and development
Performance mgmt
Compensation (salary/benefits)
Separation and retention
Safety and health (OSHA)
Labor relations |
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Term
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Definition
Marketing the function- evaluation shows that HR cares about organization and supports operations, production, marketing, and other functions
Creating a Customer oriented perspective- commitment and competence in delivery of customer needs
Providing accountability assessment- evaluation is essential to determine if HRM function is meeting its objectives (metrics) and effectively using its budgeting resources |
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Term
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Definition
| When a new employee gets paid the same as or more than their seniors (employees working at the organization for a long time) |
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Term
| Environmental Level relationships (MEA) |
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Definition
Macro environment
Task environment
Perceived task environment |
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Term
| MEA environmental segments |
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Definition
Political
-special interest groups
-regulatory
Technological
-pacing
-key
-base
Economic
-cyclical
-structural
Social (most uncertain)
-demographics
-life-styles
-values |
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Term
| MEA environmental segment Political |
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Definition
Special interest groups
- influence organization
regulatory
- laws |
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Term
| MEA environmental segment Technology |
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Definition
Soft
-innovativeness/ideas
Hard
-product or service
Pacing
-state-of-the-art
-limited
-expensive
-hard to use
Key
- previous pacing tech
Base
-minimun technology needed to compete in business |
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Term
| MEA environmental segment Economic |
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Definition
structural
-death of business |
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Term
| MEA environmental segment Social |
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Definition
Most diverse and hardest to calculate
-most uncertain |
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Term
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Definition
Identify and understand existing and potential changes in the macro-environment
Integrate relevant environmental information into the organization's decision-making process
Stimulate strategic thinking (develop, evaluate, and select strategic alternatives- a strategic decision |
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Term
| critical hr strategic traps |
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Definition
Fads
Best practices
The best is always better (people, products, processes, systems
measuring intangibles is not possible
-at best subjective |
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Term
| Strategic typologies (hofer and schendel) |
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Definition
Share increasing- absolute growth
Growth- (shakeout)
Profit- sustaining
Turnaround- attempt to regain declining market share (decline)
Divestiture/liquidation- decline, termination) |
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Term
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Definition
Strengths
Weaknesses
Opportunities
Threats |
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Term
| Strategic Human Resource Planning |
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Definition
Organizational activites involving the (1) identification of the type and number of critical knowledge/skills (jobs) needed during a defined time period and (2) the timely staffing of the necessary people to achieve the organization's objectives should provide the organization with a competitive advantage
To see (1) what is needed and (2) acquire it in a timely manner |
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Term
| Levels of strategic-making in a diversified company (pyramid) |
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Definition
Corporate- industry attractiveness
Business- Competitive advantage
Functional
Sub-functional- operation mgmt |
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Term
| Environmental- organizational link and S-HRM |
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Definition
[image]
structure is HOW/WHERE |
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Term
| The relationship between business unit strategy to HR goals |
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Definition
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Term
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Definition
Elephant = There is no Global Universal Model of HRM
Lack of Global Experience
Employment regulation (legal, fairness)
Training/development (state v business responsibility)
Compensation (capital v social culture, egalitarian philosophy)
Employee protection rights (termination) |
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Term
| Strategic Global Philosophical Perspectives |
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Definition
Ethnocentric
-small town/city is the complete mkt
-narrow perspective
Polycentric
- broader perspective
- reaching outside of community to obtain research
- still home base
Geocentric
- encompasses the wrold mkt
-- get supply and demand around world
Regiocentric
-similar to poly
-instead of 1 home base have multiple
- each region has own specific strategies
- protects critical resources or mkts |
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Term
| Competing in Foreign Markets |
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Definition
Exporting
-using domestic plants as production base for sending product to for agents as distributors
Licensing
-Foreign entity granted use of product name
Franchising
- a firm does not have international capabilities and gives the right to start the business in a prescribed manner
Multi-national strategy
- when different country strategies are required
Global strategy
- competing is similar in all country mkts allowing for coordinated effores.
- best when products and buyer req's are similar |
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Term
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Definition
| An employer sent from home country to another |
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Term
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Definition
| Have a franchise in another country and hire a local to run it |
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Term
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Definition
Home country franchise in another country run by someone from a 3rd country.
McDonalds in India run by a Frenchmen |
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Term
| Recognizing Ethical Issues |
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Definition
Ethical issue
- a situation that could be evaluated as right or wrong
- instantly resolved
Ethical dilemma
- a situation that requires one to choose among several unethical/wrong actions
- how far/long do you go being unethical
Difference
issue is instantly resolved where dilemma means one action forces you to continue in unethical behavior |
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Term
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Definition
| Don't agree with social norms but decide to choose against them |
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Term
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Definition
completely agree with social norms but choose otherwise
-influenced by immediate surroundings
example
Want to hire the person who is qualified for the job but boss says hire this dummy. |
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Term
| Deceptive ethical practices |
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Definition
Fraud
Insider trading
Intellectual property rights
-copyright infringement
Privacy issues
-chain of custody
-- don't let coworker know they are getting fired
Corporate intelligence |
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Term
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Definition
Rule 404
- inspect and ensure reality of every process that effect financial reporting
required clear explanation of CEO compensation packages
greater protection of employee retirement plans
greater penalties for accountability for executives, auditors, and BoDs |
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Term
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Definition
| a duty to care is a responsibility of an organization's directors and officers |
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Term
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Definition
| set of values, beliefs, goals, norms and process of solving organizational problems that are shared by its employees. |
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Term
| Organizational ethical issues |
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Definition
economic (shareholder model)
-machiavellian
--ends justify the means
Legal
Ethical (stakeholder model)
- major group involved in business (customer, supplier, etc.)
Philanthropic
- reputation |
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Term
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Definition
| holds that human nature is the same everywhere and ethical rules are cross-cultural |
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Term
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Definition
| holds that different societal cultures and customs give rise to divergent values and ethical principles of right and wrong |
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Term
| Global Pay Issue Home Balance Sheet |
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Definition
Foreign Service Premiums (base pay)
Quality of Life
Purchasing power |
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Term
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Definition
3rd party sexual harassment on pg 6 of packet
sexual harass pg 7 under table hostile work environment |
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Term
| Managing Cultural Diversity three perspectives |
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Definition
Equal Employment (prevent discrimination)
Affirmative Action (Enhance Opportunity)
Multi-Cultural )Integrate Values) |
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Term
| Managing Cultural Diversity to Cultural Change |
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Definition
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Term
| Gender diversity in Ethics |
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Definition
Women do not reason differently in ethics
men and women believe there are differences, irrespective of whether they really exist or not |
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Term
| Who can be a Protected Group |
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Definition
Virtually anyone.
Consists of any situation where one group is a minority |
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Term
| Title VII, Civil Rights Act (CRA) of 1964 |
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Definition
Section 703A:
It is unlawful for an employer to (1) fail or refuse to hire or discharge any individual or (2) limit or classify employees in any way that would or could deprive their employment status with respect to compensation, TERMS, CONDISTIONS, or privileges of employment, because of a person's race, color, religion, sex or national origin; or to limit, segregate, or classify his employees or applicants for employment in any way which would deprive or tend to deprive any individual of employment opportunities or otherwise adversely affect hist status as an employee, because of such individual's race, color, religion, sex or national origin. |
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Term
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Definition
Key issues:
Burden of proof on the employer
Mixed Motive Cases
Punitive Damages for race, sex, religion, or handicap discrimination
Jury trials may be requested |
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Term
| Affirmative Action Executive Order |
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Definition
11375
-applied Affirmative Action to gender
11478
-applied AA to all protected group members within the federal government |
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Term
| Bona Fide Occupation Qualification |
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Definition
Factual basis for believing that all of a group are unable to perform the work in safe and efficient manner
Propriety
Authenticity |
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Term
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Definition
your policies have an adverse affect on PGM
specificaly the protected group members |
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Term
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Definition
| intentional discrimination because of a characteristic |
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Term
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Definition
| A mix of Adverse impact and adverse treatment where the proof of intention is difficult to discover |
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Term
| Plaintiff's Prima Facie Burden |
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Definition
McDonnell-Douglas test
Truck driver
1. the applicant is a member of the class protected by the statue alleged to be violated
2. the applicant applied for the vacancy and is qualified to perform the job
3. although qualified the applicant was rejected
4. after rejection, the job vacancy remained open. the employer continued to seek application from persons of equal qualifications |
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Term
| Defenses to adverse impact |
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Definition
Job Related
Business Necessity
Dothard v Rawlingson, 1977
- correctional counselor body type restrictions
-- no evidence for |
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Term
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Definition
| If you are trying to recruit a certain race/ethnicity/gender then take the majority percentage of applicants and invite back 80% of that percentage in the desired hiring pool |
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Term
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Definition
| actions that are sexually directed, unwanted and are perceived to adversely affect an employees working conditions |
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Term
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Definition
| It was included in the EO 11246 |
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Term
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Definition
The gender plus another attribute disqualifies a person (marital status, children)
Phillops V Martin Marietta Corp, 1971
- women with children not business requirement |
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Term
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Definition
| Protects future fetai from reproductive hazard in the workplace |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| Ill give you a promotion for an hj |
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Term
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Definition
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Term
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Definition
| I'm a customer and would love to bone you |
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Term
| criteria for sexual harassment |
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Definition
terms and conditions that effect employee physically, psychologically, and emotionally
Must prove harassment was severe, persuasive, or outrageous enough that it altered the conditions of employment |
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Term
| employer responsibilities |
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Definition
Reasonable person standard
- Employer must know about harassment
harassment training and policy
company grievance procedure to resolve harassment claims that the victim failed to use
-confidentiality?
Grievance procedure that requires the victim to first file a complaint to his or her supervisor?
-is there a neutral or 3rd party claimant can report a claim? |
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Term
| Age descrimination in employment act 1967 |
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Definition
Cannot make employ,ent decisions based on a person being above 40 years of age
reverse discrimination allowed
Prohibits compulsory retirement unless
-unable to perform job
-executive in a policy-making decision
-pension above 44,000 without social security
Allows trial by jury |
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Term
| immigration reform and control act 1968 |
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Definition
Prohibits employers from knowingly employing illegal aliens
Must obtain 2 sources of identification
-passport
-driver's license
-federal or state issued id card
- military id |
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Term
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Definition
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Term
| American with disabilities act 1990 |
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Definition
disabilities defined
- a person has a physical or mental impairment which substantially limits one or more major life activities, has a record of such an impairment or is regarded as having such an impairment
reasonable accommodation (types of legitimate coverage)
- if qualified to perform essential job functions make accommodations unless doing so causes "undue hardship"
Claims denied
-compulsive gambling
-kleptomania
-cross-eyed
-left-handed
-homosexuality
-nymphomania
-transgender
-exhibitionism |
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Term
| Family medical leave act 1993 |
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Definition
Coverage: employers with 50 or more employees enforced by the dept of labor
Provision:
-qualifying employees may take up to 12 weeks of unpaid protected leave (top 10% salaried employees are exempt from coverage)
-provides for a like or comparable job not necessarily the same job |
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Term
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Definition
| siginificant difficulty or expense axamines size of business, type of operation, nature and cost of accommodation |
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