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M370
Marketing Key Terms
60
Marketing
Undergraduate 3
11/13/2013

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Cards

Term
Customer Value-Based Pricing
Definition
Setting price based on buyers' perceptions of value rathern than on the seller's cost
Term
Good Value (Every Day Low Pricing)
Definition
offering the right combination of quality and good service at a fair price
Term
Value Added Pricing
Definition
attaching value-added features and services to differentiate a company's offers while charging higher prices
Term
Price elasticity
Definition
measure of sensitivity of demand to changes in price (the more a price changes with demand, the more elastic it is)
Term
Market-skimming pricing
Definition
setting a high price for a new product to skim a maximum revenues layer by layer from the segments willing to pay the high price; the company makes fewer but more profitable sales
Term
Market-penetration strategy
Definition
setting a low price for a new product to attract a large number of buyers and a large market share
Term
Product Mix Pricing (5 situations)
Definition
Product line pricing
Optional product pricing
Captive product pricing
By-product pricing
Product Bundle pricing
Term
Product line pricing
Definition
setting prices across an entire product line
Term
Optional product pricing
Definition
pricing optional or accessory products sold with the main product
Term
Captive product pricing
Definition
pricing products that must be used with the main product
Term
By-product pricing
Definition
pricing low-value by-products to get rid of or make money on them
Term
Product bundle pricing
Definition
pricing bundles of products sold together
Term
Discounts
Definition
a straight reduction in price on purchases made during a stated period of time or in larger quantities
Term
Allowances
Definition
a reduction from the list price for buyer actions such as trade-ins or promotional and sales support
Term
Psychological Pricing
Definition
pricing that considers the psychology of prices, not simply the economics; the price says something about the product
Term
Reference prices
Definition
prices that buyers carry in their minds and refer to when they look at a given product
Term
Discount and allowance pricing
Definition
reducing prices to reward customer responses such as paying early or promoting the product
Term
segmented pricing
Definition
adjusting prices to allow for differences in customers, products, or locations
Term
psychological pricing
Definition
adjusting prices for psychological effect
Term
Promotional pricing
Definition
temporarily reducing prices to spur short-run sales
Term
geographical pricing
Definition
adjusting prices to account for the geographic location of customers
Term
dynamic pricing
Definition
adjusting prices continually to meet the characteristics and needs of individual customers and situations
Term
international pricing
Definition
adjusting prices for international markets
Term
Push strategy
Definition
a promotion strategy in which the sales force and trade promotion are used to push the product through channels
Term
Pull strategy
Definition
a promotion strategy in which a company spends a lot of money on consumer advertising and promotion to induce final consumers to buy the product, creating a demand vacuum that pulls the product through the channel
Term
Reach
Definition
percentage of people in the target market who are exposed to the ad campaign during a given period of time
Term
Frequency
Definition
how many times the average person is exposed to the message
Term
Impact/Impression
Definition
qualitative value of message exposure through a given medium
Term
Advertising Budget
Definition
the dollars and other resources allocated to a product or a company advertising program
Term
Affordable method
Definition
what firm thinks it can afford
Term
Percentage of sales strategy
Definition
certain percentage of current or forecasted sales or as a percentage of the unit sales price
Term
Competitive parity method
Definition
match competitor’s outlay
Term
Objective and task method
Definition
define specific objectives, determine tasks that must be performed to achieve these objectives, and estimate the costs of performing these tasks (sum of them is budget)
Term
Advertising strategy
Definition
plan by which the company accomplishes its advertising objectives
Term
Press relations or press agency
Definition
creating and placing newsworthy information in the news media to attract attention to a person, product, or service
Term
product publicity
Definition
publicizing specific products
Term
public affairs
Definition
building & maintaining national or local community relationships
Term
lobbying
Definition
building & maintaining relationships with legislators and government officials to influence legislation and regulation
Term
Investor relations
Definition
maintaining relationships with shareholders and others in the financial community
Term
Development
Definition
working with donors or members of nonprofit organizations to gain financial or volunteer support
Term
Direct marketing channel
Definition
marketing channel that has no intermediary levels
Term
Indirect marketing channel
Definition
contains one or more intermediary levels
Term
Multi-channel distribution
Definition
distribution system in which a single firm sets up two or more marketing channels to reach one or more customer segments
Term
Disintermediation
Definition
cutting out of marketing channel intermediaries by product or service producers or the displacement of traditional resellers by radical new types of intermediaries
Term
intensive distribution
Definition
stocking the product in as many outlets as possible
Term
exclusive distribution
Definition
giving a limited number of dealers the exclusive right to distribute the company’s products in their territories
Term
selective distribution
Definition
use of more than one but fewer than all of intermediaries who are willing to carry the company’s products
Term
channel conflict
Definition
disagreements among marketing channel members on goals, roles, and rewards – who should do what and for what rewards
Term
Specialty stores
Definition
store that carries a narrow product line with a deep assortment (e.g. apparel stores, sporting-goods stores, bookstores, etc.)
Term
department stores
Definition
store that carries several product lines-typically clothing, home furnishings, and household goods-with each line operated as a separate department managed by specialist buyers or merchandisers
Term
supermarket
Definition
relatively large, low-cost, high-volume, self-service operation designed to serve the consumer’s total needs for groceries and household things
Term
convenience store
Definition
relatively small store located near residential areas, open long hours seven days a sweek, and carrying a limited line of high-turnover convenience products at slightly higher prices
Term
discount store
Definition
store that carries standard merchandise sold at lower prices with lower margins and higher volumes
Term
off-price retailer
Definition
store that sells merchandise bought at less-than-regular wholesale prices and sold at less than retail (factory outlets, warehouse clubs)
Term
superstore
Definition
a very large store that meets consumers’ total needs for routinely purchased food and nonfood items
Term
wholesaler
Definition
firm engaged primarily in wholesaling activities
Term
broker
Definition
wholesaler who does not take title to goods and whose function is to bring buyers and sellers together and assist in negotiation
Term
agents
Definition
wholesaler who represents buyers or sellers on a relatively permanent basis, performs only a few functions, and does not take title to goods
Term
Regional free trade zones (economic communities)
Definition
group of nations organized to work toward common goals in the regulation of international trade Market Entry Decisions
Term
Adapted global marketing
Definition
international marketing approach that adjusts the marketing strategy and mix elements to each international target market which creates more costs but hopefully produces a larger market share and return
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