Shared Flashcard Set

Details

Loss Prevention Q&A
Versona
16
Other
Not Applicable
12/15/2015

Additional Other Flashcards

 


 

Cards

Term
S.M.A.R.T.
Definition
SHRINK MONITORING AND REGISTER TRACKING
Term
CASHIIER STATISTICS REPORT
Definition
MONITORS VOIDS, ITEM CORRECTS, REFUNDS, OVER/SHORT. TRANSACTION REPORT DONE ON REGISTERS COMES OUT EVERY SATURDAY.
Term
CODE WORD (SHOPLIFTING)
Definition
TINA
Term
BAG CHECK
Definition
ALL PURCHASES AND OUR CLEAR BAGS WILL BE CHEKED AT DOOR. COATS ARE TO BE PUT ON AT THE DOOR. CLEAR BAGS ARE ISSUED TO PUT PERSONAL BELONGINGS IN.
Term
TRASH POLICY
Definition
CLEAR BAGS ARE TO BE USED. ALL BOXES ARE TO BE BROKEN DOWN. 2 PEOPLE TAKE IT OUT 1 BEING A MANAGER.
Term
C.C.R.C.
Definition
CUSTOMER PRESENT
CLOTHING/ITEMS RETURNED
RECIEPT
COMPLETEDTRANSACTION
MOD SIGNATURE
Term
FRIENDS AND FAMILY POLICY
Definition
YOU CANNOT HELP FRIENDS OR FAMILY SHOP, RING A SALE FOR THEM OR THEM OR PUT THEM INNA FITTING ROOM. YOU NEED TO LET A MOD KNOW THEY ARE YOUR FRIEND OR FMILY.
Term
SIGNS OF FREEBAGGING
Definition
FREQUENT VISITORS THAT NEVER PURCHASE
SEVERAL ITEMS IN A BAG WITH SMALL DOLLAR SALE
EXCESSIVE ITEM CORRECT, SUSPENDS, VOIDS
MERCHANDISE FOUND STAGED/HIDDEN
ASSOCIATE RECIEVES FREQUENT PHONE CALLS
Term
MATCHING
Definition
WOULD YOU LIKE A RED STONE NECKLACE TO GO WITH THAT RED TOP?
Term
Management key control
Definition
MOD has keys at all times. Main store keys are locked in managers locker
Term
Checks
Definition
ID needs to be checked on all checks written. Info needed on all checks written, DL number physical address and phone number
Term
Travelers checks
Definition
Nothing over $100 call you and everyone for authorization
Term
Large bills
Definition
$50 and $100 needs to be verified through detector
Term
Register verification
Definition
All returns, exchanges, voids time clock issues need to be signed by cashier and MOD. Also 2 people count the cash registers at night.
Term
Locker
Definition
Everyone is assigned a locker. All personal items are to be placed in locker, except on breaks, at all times.
Term
Other useful loss prevention information
Definition
All associates must be checked at door
All associates my at have a receipt to do an exchange or return
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