Shared Flashcard Set

Details

LG 15
listing guide 15
9
Marketing
11th Grade
11/03/2010

Additional Marketing Flashcards

 


 

Cards

Term
Closing the sale
Definition
Obtaining an agreement to buy from the customer
Term
Buying signals
Definition
The things customers do or say to indicate a readiness to buy.
Term
Trial Close
Definition
Is an initial effort to close a sale
Term
Which close
Definition
Encourages a customer to make a decision between two items.
Term
Standing room only close
Definition
Is used when a product is in short supply or when the price will be going up in the near future
Term
Direct close
Definition
is a method in which you ask for the sale.
Term
Service close
Definition
is a closing method in which you explain services that overcome obstacles or problems.
Term
Suggestion selling
Definition
is selling additional goods or services to the customer.
Term
Customer relationship management
Definition
this involves finding customers and keeping them satisfied.
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