Shared Flashcard Set

Details

Lean Management 1st Test
for 1st test from book
33
Management
Undergraduate 2
02/17/2009

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Cards

Term
Key One
Level 1
Definition
Cigarette butts, scrap paper, and tools and parts are left scattered
Term
Key One
Level 2
Definition
a. dispose of unneeded items
i. Keep the floors clean
ii. Get rid of things that will not be used soon
Term
Key 1
Level 2 Problems
Definition
i. Look at how things are placed
ii. No pathways and some dirt and things in the corners
Term
Key One
Level 3
Definition
i. Clean up the equipment
ii. Mark pathways and clear out the corners
iii. Have regular “check-ups” with friendly competition
Term
Key One
Level 3 Problems
Definition
i. Cabinets and desks are still cluttered with tools and other things
Term
Key One
Level 4
Definition
i. Clearly organize and mark all sections using right angles and parallel lines
ii. Organize storage areas for tools and parts for each workstation
iii. Use a labeling, numbering, or color-code system for shelf storage
Term
Key One
Level 4 Problems
Definition
making sure things stay organized on days that aren’t inspection day
Term
Key One
Level 5
Definition
i. Earn a perfect score even during surprise inspections
ii. Mark stock levels and quantities clearly
iii. Devise ways to automatically dispose of wood chips, worn tools, etc.
iv. Eliminate causes of dirt and disorder
Term
Key Two
Level 1
Definition
i. No clear management system
ii. Each set of instructions begins with a superior
iii. Workers avoid challenges
iv. Frontline managers and workers have little idea of overall company scheme, and therefore work is duplicated
Term
Key Two
Level 2
Definition
i. Make an organization chart and specify details
ii. Revise the chart to eliminate duplication of responsibilities and to fill gaps
iii. Each person’s range and individual responsibilities are clearly defined
Term
Key Two
Level 2 Problems
Definition
i. Top managers goals are clearly defined, but middle and lower managers don’t know what they mean
Term
Key Two
Level 3
Definition
"clockwork style"
i. Instructions from top management are broken down into more detail at each level
ii. Like the way gears on a clock work together, and graphs created to show inter-workings (monitor graphed progress
Term
Key Two
Level 3 Problems
Definition
i. Goals are set but not well coordinated and employee cooperation is lacking
Term
Key Two
Level 4
Definition
i. Management levels work cooperatively in setting objectives and coordinating goals to achieve common goals
ii. Each factory and section conducts a 20 Key evaluation
iii. All managers understand the interrelations of the 20 Keys
iv. Company strives toward 80% goals accomplished by mid-term at multilevel meetings, and must achieve 80% by annual multi-level meetings
Term
Key Two
Level 4 Problems
Definition
i. Watch for groups that are having trouble accomplishing goals
ii. Changes such as market conditions might change some vectors goals
Term
Key Two
Level 5
Definition
i. Be prepared to deal with changing conditions in the pursuit of goals
ii. Work to create common goals, improve individual skills, and boost teamwork toward company goals
iii. All groups (suppliers, manufacturing, R&D, and Sales) understand long-term 20 Keys and the goals
iv. 80% of goals achieved by midterm multilevel meeting and 100% at the end of the year
Term
Key Three
Level 1
Definition
i. Employees have no desire to get involved in team activities
ii. Look for the “easy way” instead of the “efficient way”
Term
Key Three
Level 2
Definition
i. Employee suggestion system is established
ii. Company gets involved in starting team activities
iii. Improvement suggestions climb to at least six per employee per year
iv. Make suggestions performance AND people oriented
Term
Key Three
Level 2 Problems
Definition
i. Employees lack enthusiasm for personal and independent growth
Term
Key Three
Level 3
Definition
i. Team activities are based on autonomous improvements
ii. Groups complete at least two improvement projects each year
iii. Each member submits at least one improvement per month
iv. Hold frequent, stand up meetings during work hours to ensure they’re brief
v. Teams are 3 to 7 people
Term
Key Three
Level 3 Problems
Definition
i. Teams start off full of autonomous enthusiasm, but often lose the vigor
ii. Dedicated support from managers is a must
Term
Key Three
Level 4
Definition
i. Improvement topics combine employee goals with company goals including “vector alignment” to bring all teams together
ii. Improvement teams complete at least 4 improvement themes per year
iii. Team members submit at least two suggestions per month
Term
Key Three
Level 4 Problems
Definition
i. There are still 17 keys left to be implemented
ii. When tough problems come up, managerial and technical assistance must be needed to discourage dampening enthusiasm
Term
Key Three
Level 5
Definition
i. After work activities where people can relax and enjoy themselves to promote mutual understanding and help align team goals w/ company goals
ii. Morale is continually boosted through after-work activities to enable employee relations and boosted morale
iii. Teams average six completed themes per year
iv. Team members average five suggestions per month
Term
Key Four
Level 1
Definition
i. Work-in-process (WIP) is considered a “necessary evil”
ii. When deliveries fall behind, they’re fixed by feeding in more materials
Term
Key Four
Level 2 Action
Definition
i. Everyone must understand reducing WIP makes work easier
ii. Waste is any activity w/out value
iii. Reducing overproduction waste (WIP) makes all other waste easier to identify
Term
Key Four
Level 2
Definition
i. Inventory reduction campaigns are launched in pilot, small, areas
ii. Inventory reduced in one part of the factory
iii. The fewer the trays, the better the flow of paperwork
Term
Key Four
Level 3 Action
Definition
i. Create a plant-wide program w/ guidelines for reducing inventory
Term
Key Four
Level 3
Definition
i. Start a handbook based plant-wide inventory reduction program
ii. Also, sorting trays will reduce unnecessary paperwork inventory
Term
Key Four
Level 4 Action
Definition
i. Reduce WIP by shortening the production line (reduce # of processes)
ii. Implement small-lot production
iii. Reduce WIP within and between processes
Term
Key Four
Level 4
Definition
i. Systemize both equipment and methodology
ii. Reduce inventory by 75 %
iii. Conversion to “pull production” which draws goods from the process upstream
iv. Company has reached level 3 or higher in all 19 other keys
Term
Key Four
Level 5 Action
Definition
i. Unite manufacturing, R&D, and sales in goal of satisfying customer needs
ii. All parts, even suppliers, must be able to quickly and accurately respond to customer needs
iii. Create a manufacturing system of only what’s needed only when needed
Term
Key Four
Level 5
Definition
i. Change adaptive manufacturing quality has been established
ii. Company is more equipped to ensure customer satisfaction and value
iii. Level 4 or better in all other 19 Keys
iv. Inventory (including material and information) is reduced by 80%
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