Shared Flashcard Set

Details

Leadership
Final
20
Management
Undergraduate 3
05/03/2014

Additional Management Flashcards

 


 

Cards

Term
Happicleat Interview
Definition
  • H-History of Hard work
  • A- Analytical Ability (have a story of your decision making process)
  • P-Perception
  • P-Personable
  • I-Intelligence (integrated thinking)
  • C-Communication skills (complete sentences, thank you cards)
  • L-Leadership (drive, extra work load, what can you lead)
  • E-Energy Level (posture, eye contact, vocal)
  • A-Assertiveness (persuasion story)
  • T-Tenacity (whats your best failure?)
Term
Decision Process
Definition
  • Problem
  • Process
  • Solution
Term
Productivity Pyramid
Definition
  • Top of the Pyramid: 3% of people seek the problem
  • Second: 10% of people actually solve the problem
  • Third: 60% of people are in the Average Group
  • Bottom of the Pyramid: 27% of people are the problem
Term
Situational Leadership Graph
Definition
[image]
Term
Marketing Graph
Definition

 

  • A company can choose to enter the market two ways. First, is by price, either having a higher price or lower price to break into the market. Second, is by cool, a company enters with something new and fresh to try to break into the market. Now both methods can be used (i.e. Apple) but the overall goal is to reach the “Big middle” where your company dominates the market (i.e. Walmart).
Term
7 Habits of Highly Effective People
Definition
  1. Be Proactive
  2. Begin with the End in mind
  3. Put first things first
  4. Think win-win
  5. Seek first to understand
  6. Synergize
  7. Sharpen the Saw
Term
Emotional Intelligence
Definition
  • ·         Emotional Intelligence is the ability to identify, assess, and control the emotions of oneself, of others, and of groups.

Term
The Five Dysfunctions of a Team
Definition
  1. Absence of Trust (bottom of the Pyramid)
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Results (top of the Pyramid)
Term
How to win friends and influence people
Definition
  • Techniques for handling people: do not criticize, condemn, or complain; give honest and sincere appreciation; and arouse in the other person an eager want
  • Six ways to make people like you: become genuinely interested in people, smile, remember a person's name, be a good listener, talk about other people's interest, and make the other person feel important.
  • How to win people into your way of thinking: Nobody wins an argument, dont tell people they are wrong, and admit quickly and sincerely when you are wrong.
Term
Give and Take
Definition
  • Givers: prefer to give more than they get, put others interest above their own
  • Takers: prefer to get more than they give, put their own interest above everyone
  • Matchers: strive to preserve an equal balance of giving and getting
  • Givers in the long run are more successful than both takers and matchers
Term
On Becoming a Leader: Ten factors for the future
Definition
  1. Leaders manage the dream
  2. Leaders embrace error
  3. Leaders encourage reflective backtalk
  4. Leaders encourage dissent
  5. Leaders possess the Nobel Factor
  6. Leaders understand the Pygmalion effect in management
  7. Leaders possess the Gretzky effect
  8. Leaders see the long view
  9. Leaders understand stakeholder symmetry
  10. Leaders create strategic alliance and partnerships

 

Term
6 things when looking at a business
Definition
  1. Cash-business model and how cash is generated
  2. Margin-equation of gross margin
  3. Velocity-leaders must add velocity to organization. Measured with inventory turnover.
  4. Growth-am I growing market share, gross margin, customers etc.
  5. Return on assets-how productive my investments into the company are (10% is strong, 3% is walmart, 8% is nordstrom)
  6. Customers-know if you are losing customers
Term
Equation for Gross Margin
Definition
= (Sales-Cost of goods sold)/Sales
Term
Decision Buckets
Definition
  • Facts
  • Opinions
  • Analysis
  • Hunches
  • Instinct
Term
3 Questions
Definition
  • tell me what you know
  • tell me what you dont know
  • tell me what you think
Term
Personality aspects that relate to success
Definition
  1. Attitudes about other people-social styles
  2. Your drive to achieve-action orientation
  3. Inclinations toward intellectual or creative activities-mindsets
  4. Emotional response system-emotional temperaments (always smile)
Term
Drucker's Five Questions
Definition
  1. What is your mission?
  2. Who is your customer?
  3. What does the customer value?
  4. What results do you expect?
  5. What is your plan?
Term
Habits of High Potential Leaders (HIPO)
Definition
  1. Practice that extends your potential (develop networks and research field of study)
  2. Ability to identify and attract other HIPO leaders
  3. Look over the horizon everyday's detect external changes
  4. Ability to determine what really matters
  5. Ability to position themselves at the center of information on matters of importance to them
Term
Credibility arises from other people's perception of 4 things
Definition
  1. Your formal and informal authority
  2. Your knowledge
  3. Your reputation for getting things done
  4. Your trustworthiness
Term
What is Leadership?
Definition
  • Humble, secure, confident in psychology
  • Ideas, relationships, sense of adventure
  • Imagination and execution
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