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Leadership Slides Exam 4
Leadership Slides Exam 4
81
Business
Undergraduate 1
04/28/2012

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Cards

Term
Profile of an entrepreneur
Definition
Embrace risk
Take Initiative
Self-starters
High self-esteem
See "Big Picture"
Engaged learners
Energetic
Term
Success as an entrepreneur
Definition
Good leadership and management
Develop your employees
Remember your business plan and understand your finances
Stay flexible
Manage growth and measure success
Marketing matters
Focus on customer service
Be good community members
Term
Angel investors
Definition
Person or small group of people who offer money to a start-up in exchange for a stake in the business
Term
Venture capitalist firm
Definition
Company that seeks to earn profit through investments in start-up firms or companies that are undergoing dramatic change
Term
Venture capital
Definition
35% a year paid back in 3-5 years
Term
Boot strap
Definition
Entrepreneur starts a company with little capital, entrepreneur attempts to found and build a company from personal finances or from the operating revenues of the new company
Term
Business cycle
Definition
Start-up
Growth
Maturity
Decline
Term
Start-up example
Definition
Ayala's water
Term
Growth example
Definition
Apple
Term
Maturity example
Definition
GE
Term
Decline
Definition
Philadelphia Inquirer
Term
Typical actions
Definition
Decide to do something that will probably succeed
Reward success and punish failure
Replicate past successes
Do sound or practical things
Pay attention to bosses and peers
Keep happy people happy
Term
Weird rules
Definition
Decide to do something that will probably fail
Reward success and failure, punish inaction
Forget past successes
Do ridiculous or impractical things
Ignore bosses and peers
Make happy people fight
Term
Intrepreneur
Definition
Employee who behaves like an entrepreneur inside his or her own or organization
Term
Entrepreneurship
Definition
Process of identifying an opportunity, develop resources, assuming risks associated with starting new business
Term
Entrepreneur
Definition
Person who starts a new business
Term
Ray Kurzweil
Definition
Ultimate Futurist
Term
Ray's predictions and accomplishments
Definition
Wireless
Internet
3D and video applications
Invented musical synthesizer
Decreased his "age" by almost 20 years
Got rid of his diabetes
Term
The future (Ray Kurzweil)
Definition
2020s - Computers will have equal computing power with human brain meaning computer can process information and think like an individual
2040s - Computers will have equal computing power with all human brains combined and could render human thought irrelevant
Term
Information and Communication Technologies (ICT)
Definition
All of the hardware and software related to electronic communication and information sharing (tools, people, interaction is what matters)
Term
Socio technical systems theory
Definition
Theory that examines both social and technical characteristics of tasks an how work is organized, focusing on interaction between people (social) and technologies
Term
Example of working in virtual world
Definition
Joseph Spagnoletti - Campbell's Soup CIO (leadership, change management)
Term
My virtual business
Definition
Ring Central
Maxhire (CRM and applicant tracking)
Dictation service
Shared exchange server
Go to meeting
Wireless
IM
Skype
Term
Information and Communications Technologies (ICTs) effects
Definition
Job migration
Global logistics reduced need for products to be made "close to home"
ICTs have greatly weakened labor unions
Term
Internet
Definition
Global system of interlinked, hypertext documents contained within an electronic network that connects computers and computer networks around the world
Term
Intranet
Definition
Internal company network that is usually accessible only to employees
Term
Extranet
Definition
Computer network designed for an organization to communicate in a secure environment with certain external stakeholders, such as customers
Term
Cloud computing
Definition
Hosted services offered via the Internet that are available on demand, are highly flexible in terms of amount of service users have access to, fully managed by provider
Term
Social networks
Definition
Use to share information with shareholders, financial analysts and stakeholders
Communicate with current customers
Prospect for new customers
Stay in touch with past colleagues
Meet new colleagues and build relationships (especially through groups or current connection introductions)
Wall Street Journal talks about Linked In as great way to find new customers
Term
Virtual Team Effectiveness
Definition
Explicit and detailed communications about roles & relationships and how to use ICTs
Agreement on team norms
Agreement on which ICTs to use
Agreement on how to manage information sharing and storage
Clarity regarding members' responsibilities and communication to the team
Establishment of clear work processes
Shared, explicit understanding of problems and challenges
Term
Virtual "good"
Definition
Doing business while at the shore
24/7 real time capability
Ability to be "big" when you are "small"
Telecommuting
Visual and verbal communication
Sharing capabilities
Term
Virtual "bad"
Definition
Doing business while at the shore, harder to build high performing teams
24/7 real time capability
Ability to have all activity "tracked" and monitored
Reply to All by mistake
Let emotions show in communications
Term
Hawthorne studies
Definition
Series of research projects demonstrating that when workers perceived that management cared about them and/or when they felt they were getting special treatment, both morale and productivity improve, management caring = improved productivity
Term
Bureaucratic control system
Definition
Control process that use specific rules, standards, and hierarchical authority to achieve planned and desired organizational outcomes
Term
Bureaucratic controls
Definition
Levels, policies, approvals, consistency
Term
Organizational controls
Definition
Values
Systems of motivation and improvement
Keep people from cheating, stealing & short cuts
Term
Values random fact
Definition
In a study on employee theft in 22 large department stores in shopping malls, the company with the lowest shortages had established a climate of honesty characterized by a well defined code of ethics and a well understood set of organizational values
Term
Systems of motivation and improvement
Definition
Establishing standards
TQM - eliminates deficiencies & variation
Six Sigma - reduce costs or improve profits
Lean - Maximize efficiency & reduce waste
CRM
Balanced Scorecard
Performance Management
Term
Keep people from cheating, stealing, & short cuts
Definition
SOX - Sarbanes Oxley
Audits
Policies
Levels of Approval (sign off authority)
Term
Sarbanes-Oxley Act of 2002
Definition
Formally known as Public Company Accounting Reform and Investor Protection Act, sets new or enhanced standards for publicly traded companies' boards, managers, and public accounting firms
Term
Audit
Definition
Formal review to make sure that certain processes have been fully and accurately managed and reported
Term
Economic factors
Definition
Global trade
Global investment
Global finance and debt
Term
Worldwide trade
Definition
World trade organization
European Union
North American Free Trade Agreement
Central America Free Trade Agreement
South American Trade Alliances
Asian Trade Alliances
OPEC
Term
Global organizations
Definition
G20 - 20 major economies
International Monetary Fund - promotes international currency stability and lending
World Bank - supplies capital to underdeveloped countries
World Economic Forum - Brings together business, political, social and intellectual leaders from around the world
Term
Global Legal and organizational design
Definition
Cooperative contracts
Licensing
Franchising
Strategic alliances
Wholly owned affiliates
Global new ventures
Term
Cooperative Contracts
Definition
Two or more organizations pool their needs and place single order with a vendor for purchase of goods or services
Term
Licensing
Definition
Business agreement in which owner of trademarked or otherwise branded material authorizes an individual or company to use that material to sell or market products or services in exchange for a fee
Term
Franchising
Definition
Owner of a business grants an individual or group of individuals the right to sell or market products or services under that business name in exchange for fee
Term
Strategic alliances
Definition
Two companies temporarily team up for their mutual benefit in creating or distributing products or services
Term
Wholly owned affiliates
Definition
Companies controlled by another company
Term
Global new ventures
Definition
Start up companies that open globally before firmly establishing a domestic presence
Term
Outsourcing
Definition
Companies subcontract specific jobs or work functions to non-employees or other companies
Term
GDP Demographics
Definition
US – 14.44 Trillion
China – 4.7 Trillion
Russia – 1.6 Trillion
Brazil – 1.5 Trillion
India – 1.2 Trillion
Term
Population Demographics
Definition
China – 1.4 Billion **
India – 1.1 Billion **
US – 307 Million
Brazil – 198 Million
Russia – 140 Million
Term
Currency
Definition
British Pound
Italian Lira
Spainish Pesata
Japanese Yen
Chinese Renminbi
Indian Rupee
Term
Time differences
Definition
UK – + 5 Hours
China – + 12 hours
Australia – + 14 hours
Chicago – minus 1 hour
LA – Minus 3 hours
Term
Risks
Definition
Legal
Politics
Currency translation
Market opportunities
Term
Jet lag - travel cycles
Definition
Red eye
Euro travel
Airline networking
Term
Doing business with china advantages
Definition
Population
Growing Middle Class
Wages and Benefits
Low Health Care Costs
Term
Doing business with china disadvantages
Definition
Human Rights Violations
One-child Policy
Pollution
Software Piracy
Safety Issues
Term
Globalization
Definition
Global flow of money, products, information, services, and expertise
Term
Sustainability
Definition
Process of meeting present needs without compromising ability of future generations to meet their needs
Term
Sustainability three drivers
Definition
Climate change and global warming
Business ethics and social responsibility
Worldwide economic crisis
Term
Top 5 Green companies
Definition
HP - reduced greenhouse gas
Dell - HQ fueled by 100% renewable energy
Johnson & Johnson - Largest fleet of hybrid vehicles
Intel - Largest corporate purchaser of renewable energy
IBM - EPAs Climate Protection Awards
Term
Safety and risk
Definition
Best place to work
Incidents and injuries
Indemnities and lost time
Light duty and back to work programs
Leading indicators versus lagging indicators
Safety teams
Safety led by General Management
Term
Corporate & Social Responsibility (CSR)
Definition
Form of corporate self-regulation that builds sustainability and public interest into business decision making activities
Term
Obstructionist Approach
Definition
Little to no attention to CSR
Term
Defensive Approach
Definition
Legally compliant
Term
Accommodative Approach
Definition
Works to be better than required
Term
Proactive Approash
Definition
Actively engaged in leading CSR
Term
Which is not a component of Transformational Leadership:
Inspirational influence
Idealized Influence
Intellectual Stimulation
Individualized Consideration
Definition
Inspirational Influence
Term
Process of identifying an opportunity, developing resources, and assuming risks associated with starting new business
Definition
Entrepreneurship
Term
Which is not a tip for building constructive and accountable trust in virtual teams?
Advocate for the team or individual members
Actively engage in virtual brainstorming
Organize extra virtual meetings to get to know each other and discuss issues
Do not engage in casual conversation
Definition
Do not engage in casual conversation
Term
Quality control philosophy that supports the elimination of deficiencies and removes variation n output quality through employee involvement in decision making and continuous improvement
Definition
TQM
Term
Based on the book which country has the largest population?
Definition
China
Term
Supply and demand of money on a worldwide stage is called...
Definition
Global Finance
Term
Which is not a step of Tuckman's model of Team Development?
Storming
Departing
Forming
Performing
Definition
Departing
Term
ON TEST: A thought process that relies on generation of many ideas, random connections, observations, and interpretations
Definition
Divergent thinking
Term
ON TEST: Group that is given high degree of autonomy and is unhampered by bureaucracy
Definition
Skunk works
Term
ON TEST: What are the four risks of doing business globally according to the slides?
Definition
Legal
Politics
Currency Translation
Market Opportunities
Term
ON TEST: What unique flavors of soda did Jones soda have?
Definition
Turkey gravy (Tofurky)
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