Details Title: jeperdy questions Description: Test 2 Total Flash Cards: 22 Created: 02/25/2009 14:42:42		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term Strategic Decision Definition These types of decision have a longer term perspective and are related to the overall organizations strategy Term Identify and define the problem Definition This is the first step of the decision making process. Term Personality, cognitive, dissonance, values, and risk tolerance Definition This is the factor that influences the decision making process Term Cognitive Dissonance Definition This occurs when a conflict exist among an individual's various cognition about the consequences of a particular decision after the decision has been made Term Groupthink Definition This occurs in decision making when the groups tends to be swayed collectively ad can negate the benefits of group decision making Term Planning Definition An analytical process in which organizational members chart a course of action for the organization in the years to come. Term operational planning Definition This type of planning is usually concerned with the short term Term Standing plan Definition A company's sexual harasment policy would be an example of this type of plan Term Scope, Time frame, level of detail Definition Ways the plans vary Term Strategic Planning Definition Process of examining the organization's enviornment, establishing a mission, setting goals and objectives, and develping an operating plan. Term Customer-focused, achievable, motivational, specfic Definition Characteristics of an effective mission statement Term Employees, Customers, Suppliers, Stockholders, Community Definition examples of a "stakeholder" that we talked about regarding stakeholder analysis Term Risk of entry, Bargaining Power of Buyers, Bargaining Power of Suppliers, Number of Substitutes Definition Porter's five forces Term Job Analysis Definition Process of gathering analyzing, and synthesizing information about jobs that provides objective descriptions of the jobs themselves. Term Job Specification Definition Written Explanation of skills, knowledge abilities, and other characteristics needed by the jobholder to perform a job effectively Term job range Definition The represents the number of tasks a worker has to perform Term Core time Definition When Incorporating flextime the period of time where all employees will have to be present at work is called this. Term Human Resource Management Definition Organizational activities needed to acquire, develop, retain, and utilize human resources. Term Obese Definition This is the reason a man was not hired at an la fitness Term Age discrimination in Employment Act Definition If my grandfather felt that his organization was unjustified in letting him go based on his age, he would reference this law Term Civil rights act Definition This act provides for compensatory and punitive damages and jury trials in cases involving intentional discrimination Term Indirect Compensation Definition When an organization provides financial assistance to enable you to get an advanced degree.