Term
| How many FireWire devices can be supported by a single FireWire port? |
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Definition
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Term
| Which three devices are considered output devices? |
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Definition
| Headphones, monitor, printer, speakers, keyboard, mircophone, |
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Term
| Which type of ROM can be reprogrammed with software while it is still physically installed in the computer? |
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Definition
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Term
| Which important feature is offered by the USB standard? |
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Definition
| It can can supply power from the computer from to the device |
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Term
| Which IEEE standard defines the FireWire technology |
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Definition
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Term
| Which two devices are considered input devices? |
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Definition
biometric authentication device
digital camera |
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Term
| Which two form factors are commonly used to build a new computer? |
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Definition
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Term
| What are the two connector types for the 1394a interface? |
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Definition
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Term
| Which three system resources are commonly used for communication between the CPU or memory and other components in the computer? |
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Definition
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Term
| Which technology would be best to use for drive redundancy and data protection? |
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Definition
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Term
| A technician receives a complaint of poor image quality after the user changes the native resolution. While investigating the complaint, the technician discovers there is a mismatch between native mode and the native resolution of the peripheral. Which item is configured incorrectly? |
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Definition
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Term
| Which memory module has a front side bus speed of 200 MHz? |
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Definition
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Term
| Which type of computer resources are direct lines to the processor and are used by computer components to request attention from the CPU? |
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Definition
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Term
| A student has passed the CompTIA A+ certification exam. Based on this passing score, for which job is the student now qualified? |
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Definition
| PC hardware and software technician |
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Term
| What is a function of the operating system in a computer? |
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Definition
| It instructs the computer how to process information |
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Term
| What is the function of a fan on top of a heat sink? |
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Definition
| to move the heat away from the CPU |
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Term
| What are two factors that must be considered when choosing a computer case? |
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Definition
The number of external or internal drive locations
the size of the motherboard and
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Term
| A technician creates a simple circuit that has a 9 V light bulb attached to a 9 V battery. The power output of the light bulb is 100 W. Which equation should be used to calculate how much current in amps is required to achieve the full 100 W output from the 9 V bulb? |
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Definition
| I = P/V = 100W/9V = 11.11A |
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Term
| What is a function of a KVM switch? |
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Definition
| provides capability to share a keyboard, a mouse, USB devices, and speakers with multiple computers |
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Term
| Which two tools are recommended for cleaning a PC? (Choose two.) |
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Definition
| compressed air, soft cloth |
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Term
| Which tool should be used if a user needs to optimize space on a hard drive? |
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Definition
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Term
| Which two types of tools can help protect a computer from malicious attacks? |
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Definition
| Antivirus software, spyware remover |
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Term
| Which tool in Windows XP gives a technician access to initialize disks and create partitions? |
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Definition
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Term
| How does a technician discharge static buildup? |
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Definition
| Touching the unpainted part of the computer case |
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Term
| Which Windows XP command-line utility scans the critical files of the operating system and replaces any files that have been corrupted? |
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Definition
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Term
| The performance of a computer is reduced after it has been using the Internet. Which three tools could be run to try to improve the performance of the computer? |
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Definition
| Spyware remover, Defrag, Disk cleanup |
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Term
| Which condition refers to a sudden and dramatic increase in voltage, which is usually caused by lighting |
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Definition
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Term
| Which step should be performed first when servicing computer equipment? |
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Definition
| Turn off and remove the power source |
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Term
| Which two tools can help protect against ESD? |
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Definition
| antistatic wirst strap, antistatic mat |
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Term
| Which two devices commonly affect wireless LANs? |
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Definition
| wireless phone, and microwave |
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Term
| What are two significant sources of EMI? |
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Definition
| electrical storms, powerlines |
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Term
| Why should an antistatic wrist strap be worn when working on electronic equipment? |
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Definition
| to equalize the electrical charge between a person and the equipment |
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Term
| Why is documentation of all services and repairs an important organizational tool for a technician? |
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Definition
| it provide reference material for simular problems are encountered in the future |
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Term
| Which three computer components contain hazardous materials and require special handling for disposal? |
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Definition
| batteries, monitors, printer tone cartridges |
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Term
| Which precaution should be taken when working around electronic devices? |
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Definition
| Avoiding using magnetized tool |
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Term
| A technician has a room of computers which are running very hot. The technician discovers that the heat sinks in the computers are very dusty. What should the technician use to clean the heat sinks? |
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Definition
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Term
| Which computer components must a technician never try to work on when wearing an antistatic wrist strap? |
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Definition
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Term
| A technician is installing a new power supply in a computer. Which type of power connector should be used to connect to an ATX motherboard? |
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Definition
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Term
| When installing a CPU in a ZIF socket, how should the technician align the pins to avoid damage? |
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Definition
| Pin 1 on the CPU is aligned with Pin 1 on the ZIF socket |
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Term
| When building a computer, which two components are normally installed in 3.5-inch drive bay |
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Definition
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Term
| Which two connectors are used to connect external peripherals? |
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Definition
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Term
| A field technician has been asked to install a wireless 802.11g NIC in a computer, but is unsure about the expansion slots available. Which two types of wireless NICs should the technician have available? |
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Definition
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Term
| After a technician has assembled a new computer, it is necessary to configure the BIOS. At which point must a key be pressed to start the BIOS setup program? |
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Definition
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Term
| A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error? |
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Definition
| it issues a number of short beeps |
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Term
| Which action is recommended to prevent the motherboard from contacting the metal base of the case? |
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Definition
| Use standoff to keep the motherboard above the metal base |
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Term
| What is a convenient way that a technician can tell whether a ribbon cable is for an IDE hard drive or a floppy drive? |
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Definition
| floppy cable has a twist in the cable |
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Term
| Which type of drive is installed in a 5.25-inch bay? |
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Definition
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Term
| What is the most reliable way for users to buy the correct RAM to upgrade a computer? |
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Definition
| check the mother board manual or manufacturer's website |
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Term
| What is a function of the BIOS? |
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Definition
| perform and check all internal components |
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Term
| What should be the next installation step after all the internal components of a PC have been installed and connected to? |
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Definition
| Reattach the side panels to the case. |
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Term
| What is a function of a video adapter card? |
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Definition
| provides an interface between a video and a display moniter |
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Term
| What is a function of the adapter cards that are installed in a computer? |
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Definition
| to provide functionality for external components to be connected to the computer |
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Term
| Which two connections should be provided to a floppy disk drive during installation? |
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Definition
| a floppy data cable to connect the FDD to the mother board, a cable from the power supply to the berg power on the FDD. |
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Term
| Where should internal drives be installed in a computer? |
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Definition
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Term
| What is the first step that a technician should take before physically opening a computer case? |
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Definition
| consult the website of the manufactuer |
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Term
| Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP? |
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Definition
| the Windows XP Hardware Compatibility List |
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Term
| A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS? |
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Definition
| Run the Microsoft Convert utility |
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Term
| Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system? |
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Definition
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Term
| A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly? |
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Definition
| Use the device manager utility to ensure that all the devices are operational. |
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Term
| A technician thinks that the file system on a computer has a problem because Windows XP is reporting data intergrity issues. Which Windows XP utility will check the file system for errors? |
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Definition
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Term
| A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk? |
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Definition
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Term
| A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this? |
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Definition
| Windows User State, Migration Tool |
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Term
| Which operating mode is used by Windows XP to run a DOS application? |
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Definition
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Term
| What are three features of the Microsoft Management Console (MMC)? |
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Definition
| It organizes operating system snap-ins. It can be used to create customized MMCs. It requires administrative privileges to access. |
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Term
| A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network? |
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Definition
| Safe Mode with Networking Support |
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Term
| A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will |
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Definition
| Develop a preventive maintenance plan |
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Term
| When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue? |
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Definition
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Term
| What would be the result of having a corrupt Master Boot Record? |
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Definition
| The operating system will fail to start. |
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Term
| Which mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system? |
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Definition
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Term
| Which directory contains Windows XP OS system files? |
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Definition
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Term
| What is the term for the ability of an operating system to run multiple applications at the same time? |
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Definition
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Term
| Which two operating systems can function correctly on a system with 64 MB of RAM? |
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Definition
| Windows XP Home,Windows XP Professional |
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Term
| How much RAM can be addressed by a 64-bit operating system? |
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Definition
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Term
| Which registry file contains information about the hardware and software in the computer system? |
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Definition
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Term
| When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? |
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Definition
| Changes to disk partitions can be made. A clean copy of Windows Vista is installed. The location of the Windows installation can be selected |
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