Details Title: IS 300 Final Description: Cards Total Flash Cards: 55 Created: 05/20/2008 20:49:33		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Internet/New Media Flashcards
Cards in this set: Term Enterprise resource planning – Definition integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make enterprisewide decisions by viewing enterprisewide information on all business operations Term Core ERP component – Definition traditional components included in most ERP systems and they primarily focus on internal operations Term Extended ERP component – Definition extra components that meet the organizational needs not covered by the core components and primarily focus on external operations Term Core Components Definition 1.Accounting and finance 2.Production and materials management 3.Human resource Term Accounting and Finance ERP Components Definition manages accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management Term Human resource ERP component – Definition tracks employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities Term Extended ERP components include: Definition Business intelligence Customer relationship management Supply chain management E-business Term Production and materials management ERP component – Definition handles the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control Term E-Business Components Definition E-logistics – manages the transportation and storage of goods E-procurement – the business-to-business (B2B) purchase and sale of supplies and services over the Internet Term ERP VENDOR OVERVIEW Definition SAP boasts 20,000 installations and 10 million users worldwide Term ERP solutions are growing because Definition -ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses -ERP addresses the need for global information sharing and reporting -ERP is used to avoid the pain and expense of fixing legacy systems Term Successful ERP projects share 3 attributes Definition -Overall fit Off the rack Off the rack and tailored to fit Custom made -Proper business analysis Successful companies spend up to 10 percent of the project budget on a business analysis -Solid implementation plans A plan is needed to monitor the quality, objectives, and timelines Term Common ERP benefits Definition 1.Integrate financial information 2.Integrate customer order information 3.Standardize and speed up manufacturing processes 4.Reduce inventory 5.Standardize human resource information Term SCM, CRM, and ERP are the backbone of e-business Definition Term Middleware – Definition several different types of software which sit in the middle of and provide connectivity between two or more software applications Term Enterprise application integration (EAI) middleware – Definition packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors Term Collaboration system – Definition supports the work of teams by facilitating the sharing and flow of information Term Core competency – Definition an organization’s key strength, a business function that it does better than any of its competitors Term Core competency strategy – Definition organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes Term Information partnership – Definition occurs when two or more organizations cooperate by integrating their IT systems, thereby providing customers with the best of what each can offer Term The Internet has dramatically increased the ease and availability for IT-enabled organizational alliances and partnerships Definition Term Collaboration systems include: Definition -Knowledge management systems -Content management systems -Workflow management systems -Groupware systems Term Knowledge management (KM) – Definition involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions Term Knowledge management system (KMS) – Definition supports the capturing and use of an organization’s “know-how” Term Explicit knowledge – Definition consists of anything that can be documented, archived, and codified, often with the help of IT Term Tacit knowledge - Definition knowledge contained in people’s heads Term Shadowing – Definition less experienced staff observe more experienced staff to learn how their more experienced counterparts approach their work Term Joint problem solving – Definition a novice and expert work together on a project Term Knowledge management systems include: Definition -Knowledge repositories (databases) -Expertise tools -E-learning applications -Discussion and chat technologies -Search and data mining tools Term Social networking analysis (SNA) – Definition a process of mapping a group’s contacts (whether personal or professional) to identify who knows whom and who works with whom can help identify key experts Term Content management system (CMS) – Definition provides tools to manage the creation, storage, editing, and publication of information in a collaborative environment Term CMS marketplace includes: Definition Document management system (DMS) Digital asset management system (DAM) Web content management system (WCM) Term Workflow – Definition defines all the steps or business rules, from beginning to end, required for a business process Term Workflow management system – Definition facilitates the automation and management of business processes and controls the movement of work through the business process Term Messaging-based workflow system – Definition sends work assignments through an e-mail system Term Database-based workflow system – Definition stores documents in a central location and automatically asks the team members to access the document when it is their turn to edit the document Term Groupware – Definition software that supports team interaction and dynamics including calendaring, scheduling, and videoconferencing Term E-mail is...... Definition the dominant form of collaboration application, but real-time collaboration tools like instant messaging are creating a new communication dynamic Term Business requirement – Definition detailed set of business requests that the system must meet in order to be successful Term Systems development life cycle (SDLC) – Definition the overall process for developing information systems from planning and analysis through implementation and maintenance Term There are a number of different software development methodologies including: Definition Waterfall Rapid application development (RAD) Extreme programming Agile Term Waterfall methodology – Definition a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance Term Rapid application development methodology (RAD) – Definition emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process Term The prototype is an essential part of the...... Definition ...analysis phase when using a RAD methodology Term Extreme programming (XP) methodology – Definition breaks a project into tiny phases, and developers cannot continue on to the next phase until the first phase is complete Term Agile methodology – Definition a form of XP, aims for customer satisfaction through early and continuous delivery of useful software components Term Systems development life cycle – Definition the overall process for developing information systems from planning and analysis through implementation and maintenance Term Critical success factor (CSF) – Definition a factor that is critical to an organization’s success Term Feasibility study – Definition determines if the proposed solution is feasible and achievable from a financial, technical, and organizational standpoint Term Joint application development (JAD) session – Definition where employees meet to define or review the business requirements for the system Term Requirements definition document – Definition contains the final set of business requirements, prioritized in order of business importance Term Online training – Definition runs over the Internet or off a CD-ROM Term Workshop training – Definition set in a classroom-type environment and led by an instructor Term Change management system – Definition a collection of procedures to document a change request and define the steps necessary to consider the change based on the expected impact of the change Term Change control board (CCB) – Definition responsible for approving or rejecting all change requests