Details Title: Intro To Management - Chap 14 Description: Study Cards for Intro to Mgmt Final '09 Total Flash Cards: 18 Created: 04/30/2009 10:45:13		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term Motivation Definition Accounts for the level, direction and persistence of effort expended at work Term Need Definition An unfulfilled physiological or psychological desire Term Lower-Order Needs Definition Physiological, safety and social needs in Maslow's Hierarchy Term Higher-Order Needs Definition Esteem and self-actualization needs in Maslow's Hierarchy Term Satisfier Factor Definition Found in job content, such as sense of achievement, recognition, responsibility, advancement or personal growth Term Hygiene Factor Definition Found in the job context, such as working conditions, interpersonal relations, organizational policies, and salary Term Need For Achievement Definition The desire to do something better, to solve problems, or to master complex tasks Term Need For Power Definition The desire to control, influence, or be responsible for other people Term Need for Affiliation Definition The desire to establish and maintain good relations with people Term Expectancy Definition A person's belief that working hard will result in high task performance Term Instrumentality Definition A person's belief that various outcomes will occur as a result of task performance Term Valence Definition The value a person assigns to work-related outcomes Term Law of Effect Definition States that behavior followed by pleasant consequences is likely to be repeated; behavior followed by unpleasant consequences is not Term Operant Conditioning Definition The control of behavior by manipulating its consequences Term Positive Reinforcement Definition Strengthens a behavior by making a desirable consequence contingent on its occurrence Term Negative Reinforcement Definition Strengthens a behavior by making the avoidance of an undesirable consequence contingent on its occurrence Term Punishment Definition Discourages a behavior by making an unpleasant consequence contingent on its occurrence Term Extinction Definition Discourages a behavior by making the removal of a desirable consequence contingent on its occurrence