Shared Flashcard Set

Details

Intro to Management - Chap 11
Study Cards for the Mgmt Final '09
48
Management
Undergraduate 2
04/30/2009

Additional Management Flashcards

 


 

Cards

Term
Social Contract
Definition
Reflects expectations in the employee-employer relationship
Term
Human Resource Management
Definition
Process of attracting, developing, and maintaining a high-quality workforce
Term
Strategic Human Resource Management
Definition
Mobilizing human capital to implement organization strategies
Term
Human Capital
Definition
The economic value of people with job-relevant abilities, knowledge, ideas, energies, and commitments
Term
Discrimination
Definition
Occurs when someone is denied a job or job assignment for reasons not job relevant.
Term
Equal Employment Opportunity
Definition
The right to employment and advancement without regard to race, sex, religion, color, or national origin
Term
Affirmative Action
Definition
An effort to give preference in employment to women and minority group members
Term
Bona Fide Occupational Qualifications
Definition
Employment criteria justified by capacity to perform a job.
Term
Sexual Harassment
Definition
Behavior of a sexual nature that affects a person's employment situation
Term
Comparable Worth
Definition
Holds that persons performing jobs of similar importance should be paid at comparable levels
Term
Independent Contractors
Definition
Hired as needed and are not part of the organization's permanent workforce
Term
Workplace privacy
Definition
The right to privacy while at work
Term
Job Analysis
Definition
Studies exactly what is done in a job, and why
Term
Job Description
Definition
Details the duties and responsibilities of a job holder
Term
Job specification
Definition
List the qualifications required of a job holder
Term
Recruitment
Definition
A set of activities designed to attract a qualified pool of job applicants
Term
Realistic Job Previews
Definition
Provide job candidates with all pertinent information about a job and organization
Term
Selection
Definition
Choosing individuals to hire from a pool of qualified job applicants
Term
Reliability
Definition
A job selection device gives consistent results over repeated measures
Term
Validity
Definition
Scores on a job selections device have demonstrated links with the future job performance
Term
Assessment Center
Definition
Examines how job candidates handle simulated work situations
Term
Work Sampling
Definition
Applicants are evaluated while performing actual work tasks
Term
Socialization
Definition
Systematically influences the expectations, behavior and attitudes of new employees
Term
Orientation
Definition
Familiarizes new employees with jobs, co-workers, and organizational policies and services
Term
Training
Definition
Provides learning opportunities to acquire and improve job-related skills
Term
Coaching
Definition
Occurs as an experience person offers performance advice to a less-experienced person
Term
Mentoring
Definition
Assigns early career employees as proteges to more senior ones
Term
Modeling
Definition
Uses personal behavior to demonstrate performance expected of others
Term
Management Development
Definition
Training to improve knowledge and skills in the management process
Term
Performance Management System
Definition
Sets standards, assess results, and plans for performance improvements
Term
Performance Appraisal
Definition
The process of formally evaluating performance and providing feedback to a job holder
Term
Graphic Rating Scale
Definition
Uses a checklist of traits or characteristics to evaluate performance
Term
Behaviorally Anchored Rating Scale
Definition
Uses specific descriptions of actual behaviors to rate various levels of performance
Term
Critical-Incident Technique
Definition
Keeps a log of someone's effective and ineffective job behaviors
Term
Multiperson Comparison
Definition
Compares one person's performance with that of others
Term
360 Degree Feedback
Definition
Includes in the appraisal process superiors, subordinates, peers and even customers
Term
Career
Definition
A sequence of jobs that constitutes what a person does for a living
Term
Career Planning
Definition
The process of matching career goals and individual capabilities with opportunities for their fulfillment
Term
Career Plateau
Definition
A position from which someone is unlikely to move to a higher level of work responsibility
Term
Work-life Balance
Definition
Involves balancing career demand with personal and family needs
Term
Base Compensation
Definition
A salary or hourly wage paid to an individual
Term
Fringe Benefits
Definition
Nonmonetary forms of compensation such as health insurance and retirement plans
Term
Flexible benefits
Definition
Programs allow employees to choose from a range of benefit options
Term
Family-Friendly Benefits
Definition
Help employees to achieve better work-life balance
Term
Employees Assistance Programs
Definition
Help employees cope with personal stresses and problems
Term
Labor Union
Definition
An organization that deals with employers on the worker's collective behalf
Term
Labor Contract
Definition
A formal agreement between a union and enployer about the terms of work for the union members
Term
Collective Bargaining
Definition
The process of negotiating, administering, and interpreting a labor contract
Supporting users have an ad free experience!