Details Title: Intro to Management - Chap 11 Description: Study Cards for the Mgmt Final '09 Total Flash Cards: 48 Created: 04/30/2009 10:14:55		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term Social Contract Definition Reflects expectations in the employee-employer relationship Term Human Resource Management Definition Process of attracting, developing, and maintaining a high-quality workforce Term Strategic Human Resource Management Definition Mobilizing human capital to implement organization strategies Term Human Capital Definition The economic value of people with job-relevant abilities, knowledge, ideas, energies, and commitments Term Discrimination Definition Occurs when someone is denied a job or job assignment for reasons not job relevant. Term Equal Employment Opportunity Definition The right to employment and advancement without regard to race, sex, religion, color, or national origin Term Affirmative Action Definition An effort to give preference in employment to women and minority group members Term Bona Fide Occupational Qualifications Definition Employment criteria justified by capacity to perform a job. Term Sexual Harassment Definition Behavior of a sexual nature that affects a person's employment situation Term Comparable Worth Definition Holds that persons performing jobs of similar importance should be paid at comparable levels Term Independent Contractors Definition Hired as needed and are not part of the organization's permanent workforce Term Workplace privacy Definition The right to privacy while at work Term Job Analysis Definition Studies exactly what is done in a job, and why Term Job Description Definition Details the duties and responsibilities of a job holder Term Job specification Definition List the qualifications required of a job holder Term Recruitment Definition A set of activities designed to attract a qualified pool of job applicants Term Realistic Job Previews Definition Provide job candidates with all pertinent information about a job and organization Term Selection Definition Choosing individuals to hire from a pool of qualified job applicants Term Reliability Definition A job selection device gives consistent results over repeated measures Term Validity Definition Scores on a job selections device have demonstrated links with the future job performance Term Assessment Center Definition Examines how job candidates handle simulated work situations Term Work Sampling Definition Applicants are evaluated while performing actual work tasks Term Socialization Definition Systematically influences the expectations, behavior and attitudes of new employees Term Orientation Definition Familiarizes new employees with jobs, co-workers, and organizational policies and services Term Training Definition Provides learning opportunities to acquire and improve job-related skills Term Coaching Definition Occurs as an experience person offers performance advice to a less-experienced person Term Mentoring Definition Assigns early career employees as proteges to more senior ones Term Modeling Definition Uses personal behavior to demonstrate performance expected of others Term Management Development Definition Training to improve knowledge and skills in the management process Term Performance Management System Definition Sets standards, assess results, and plans for performance improvements Term Performance Appraisal Definition The process of formally evaluating performance and providing feedback to a job holder Term Graphic Rating Scale Definition Uses a checklist of traits or characteristics to evaluate performance Term Behaviorally Anchored Rating Scale Definition Uses specific descriptions of actual behaviors to rate various levels of performance Term Critical-Incident Technique Definition Keeps a log of someone's effective and ineffective job behaviors Term Multiperson Comparison Definition Compares one person's performance with that of others Term 360 Degree Feedback Definition Includes in the appraisal process superiors, subordinates, peers and even customers Term Career Definition A sequence of jobs that constitutes what a person does for a living Term Career Planning Definition The process of matching career goals and individual capabilities with opportunities for their fulfillment Term Career Plateau Definition A position from which someone is unlikely to move to a higher level of work responsibility Term Work-life Balance Definition Involves balancing career demand with personal and family needs Term Base Compensation Definition A salary or hourly wage paid to an individual Term Fringe Benefits Definition Nonmonetary forms of compensation such as health insurance and retirement plans Term Flexible benefits Definition Programs allow employees to choose from a range of benefit options Term Family-Friendly Benefits Definition Help employees to achieve better work-life balance Term Employees Assistance Programs Definition Help employees cope with personal stresses and problems Term Labor Union Definition An organization that deals with employers on the worker's collective behalf Term Labor Contract Definition A formal agreement between a union and enployer about the terms of work for the union members Term Collective Bargaining Definition The process of negotiating, administering, and interpreting a labor contract