Shared Flashcard Set

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Interpersonal Communications
ALL OF THEM
18
Other
Undergraduate 1
05/05/2009

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Cards

Term
Theories of Relationship Development
Definition
  • Uncertainty Reductoin Theory
  • Attraction Theory
  • Rules Theory
  • Social Exchange Theory
  • Equity Theory
Term
Uncertainty Reductoin Theory
Definition
  • Process of reducing the uncertainty about each other
Term
Attraction Theory
Definition
  • People tend to develop relationship with those whom they interact with in close proximity, who reward them, who they consider attractice, who are more or less imilar in education, socioeconomic status, etc.
Term
Rules Theory
Definition
  • Relationships governed by a series of rules that participants agree to follow
Term
Social Exchange Theory
Definition
  • People tend to develop relaitonships that are profitable or provide more benefits than costs
Term
Equity Theory
Definition
  • People establish relationships they see as equitable
Term
Relationship License
Definition
  • A license to violate some relationship expectation, custom, or rule
  • As relationship develops, so does license
Term
Dewey Sequence
Definition
  • Define the conflict
  • Examine possible solutions
  • Test solution
  • Evaluate solution - accept or reject
Term
Define the Conflict
Definition
  • Define content and relationship issues, be specific, focus on present
Term
Examine Possible Solutions
Definition
  • Look for win-win
Term
Test Solution
Definition
  • Test mentally and in practice
Term
Evaluate Solution
Definition
  • Fact Hat
  • Feeling Hat
  • Negative Argument Hat
  • Positive Benefits Hat
  • Creative New Idea Hat
  • Control of Thinking Hat
Term
Power
Definition
  • The ability of one person to influence what noahter person thinks or does
Term
Ways Power is Misused
Definition
  • Sexual Harassment
  • Powerplays
Term
Categories of Sexual Harassment
Definition
  • Quid pro quo harassment: employment opportunities are dependent on granting sexual favors
  • Hostile environment harassment: broader e.g. telling sexual jokes
Term
Avoiding Sexual Harassment
Definition
  • Assume coworkers are not interested
  • Listen and watch for negative reactions
  • Avoid saying/doing anything offensive
Term
Types of Powerplays
Definition
  • "nobody upstairs": individual refuses to acknowledge the others request, regardless of how many times its made
  • "you owe me": others do something for you and demand something in return
  • "yougottabekidding": one person attacks other by saying "you gotta be kiddin" or something to same effect to put the other's ideas down
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