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Interpersonal Communication
Julia Woods chap 6-11
73
Other
Not Applicable
12/07/2004

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Cards

Term
Agape
Definition
Secondary style of loving that is selfless and based on giving to others, not receiving rewards or returns from them. Blend of eros and storage.
Term
Ambushing
Definition
Listening carefully for the purpose of attacking a speaker.
Term
Assertion
Definition
Clearly and nonjudgmentally stating what we feel, need or want. Not synonymous with aggression which involves putting our needs above others at their cost.
Term
Cognitive Labeling View of Emotions
Definition
Theory that claims that what we feel is shaped by how we label physiological responses.
Term
Commitment
Definition
Decision to remain with a relationship, one of three dimension of enduring romantic relationships, has more impact on relationship continuity than does love alone.
Term
.
Definition
Term
Committed Romantic Relationships
Definition
Voluntary relationships between unique individuals who assume they will be primary and continuing parts of each other's life.
Term
Three dimensions to committed romantic relationships are....
Definition
intimacy, passion, and commitmentare three dimension to ______ _____ relationships.
Term
Contracting
Definition
Building a solution through negotiation and acceptance of parts of proposals for resolution.
Term
Usually present in the later stages of constructive conflict.
Definition
Contracting
Term
Counterfeit Emotional Language
Definition
Communication that seems to express feeling but doesn't actually describe what a person is feeling.
Term
Deep acting
Definition
Management of inner feelings.
Term
Defensive Listening
Definition
Perceiving personal attacks, criticisms, or hostile undertones in communication when none are intended.
Term
Emotional Intelligence
Definition
Ability to recognize which feelings are appropriate in which situations and the skill to communicate those feelings effectively.
Term
Environmental spoiling
Definition
Process by which proximity breeds ill will.
Term
Equity
Definition
Fariness, based on the perception that both partners invest roughly equally in a relationship and benift similarly from their investments.
Term
Perceived equity is...
Definition
a primary influence on satisfaction with relationships.
Term
Eros
Definition
Powerful, passionate style of love that blazes to life suddenly and dramatically, one of the three primary styles of loving.
Term
Intimacy
Definition
Includes feelings of closness, connection, and tenderness between lovers. One of three dimensions of committed romantic relationships.
Term
Ludus
Definition
One of three primary styles of love. This style is playful love in which the goal is not commitment but to have fun at love as a game or a series of challenges and maneuvers.
Term
Mania
Definition
One of three secondary styles of loving made up of eros and ludus. Passionate, sometimes obsessive love that includes emotional extremes.
Term
Passion
Definition
One of three secondary styles of loving made up of eros and ludus. This sometimes obsessive love includes emotional extremes.
Term
Placemaking
Definition
Process of creating a physical environment that is comfortable and reflects one's values, experiences, and tastes. Physical environment is part of relational culture, which is the nucleus of intimacy.
Term
Pragma
Definition
Secondary style of loving that is practical in nature, a blend of storge and ludus.
Term
Psychological responsibility
Definition
Responsibility to remember, plan, and coordiante domestic work and child care. In general women assume this role even if both partners share in the actual tasks.
Term
Relational culture
Definition
Private world of rules, understandings, and patterns of acting and interpreting, that partners create to give meaning to their relationship, this is the nucleus of inimacy.
Term
Storage
Definition
Comfortable, friendly kind of love, oftern likened to friendship. One of theree primary styles of loving.
Term
Exit Response
Definition
1 of 4 ways to respond to conflict; leave conflict either spychologically or physically, this is active and generally destructive.
Term
Exit Response
Definition
1 of 4 ways to respond to conflict; leave conflict either spychologically or physically, this is active and generally destructive.
Term
Friends of the Heart
Definition
Friends who remain close, regardless of distance and changes in people's lives.
Term
Friends of the road
Definition
Friends who are temporary and with whom intmacy is not sustained when on of the friends moves or changes occur.
Term
Games
Definition
nteraction in which the real conflicts are hidden or denied and a counterfeit excuse is created for arguments or put-downs.
Term
Grace
Definition
Granting forgiveness or putting aside personal needs when it is not required or expected, reflects generosity of sprit
Term
Internal Tensions
Definition
Relationship stresses that frow out of people and their interactions.
Term
Interpersonal Conflict
Definition
Exist when people who depend on each other express different views, intrests, or goals an perceive their differences as incompatible or as opposed by the other.
Term
Kitchensinking
Definition
Unproductive form of conflict communication in which everything except the kitchen sink is thrown into the argument
Term
lose-lose
Definition
Orientation toward conflict that assumes nobody can win and everyone loses from engaging in conflict.
Term
Loyalty response
Definition
1 of 4 ways to respond to conflict; consist of silent allegiance to a relatioship and a person when conflict exist. Passive and tends to be constructive.
Term
Neglect response
Definition
1 of 4 wyas to respond to conflict; to deny or minimize problems, passive and tends to be destructive.
Term
Passive aggression
Definition
Attacking while denying doing so, a means of covertly expressing conflict, anger or both.
Term
Relationship Rules
Definition
Guidlines that friends or partners have for their relationships. usually tacit, not explicit understandings.
Term
Voice Response
Definition
1 of 4 responses to conflict; involves communicating about differences, tensions, and disagreements; is active and can be construcive for people and relationships.
Term
Win-lose
Definition
Orientation toward confict that assumes one peron wins at the expense of another person whenever conflict arises.
Term
win-win
Definition
Orientation toward conflict that assumes everone can win, or benefit, from engaging in conflict and that it is possibele to generate resolutions that satisfy everyone.
Term
Emotions
Definition
Processes that are shaped by physiology, perceptions, social experience, and language.
Term
Emotion work
Definition
Effort invested to make ourselfves feel what our culture defines as appropriate and to not feel what our culture defines as inappropriate in particular situations.
Term
Ethonocentrism
Definition
Assumption that our culture and its norms are the only right ones, reflects certainty which tends to create defensive communication climates.
Term
Feeling rules
Definition
Culturally based guidelines that tell us what we have a right to feel or are expected to feel in specific situations
Term
Framing Rules
Definition
Culturally based guidelines that define the emotional meaning of situations and events.
Term
Interactive view of emotions
Definition
Theory that social rules and understanding shape what people feel and how they do or don't express feelings.
Term
Interpersonal Climate
Definition
Overall feelings, or emotional mood of a relationship.
Term
Investment
Definition
Something put into a relationship that cannot be recovered should the relationship end, more than rewards and love, increases commitment.
Term
Listening
Definition
Complex process that consist of being minful, hearing, selecting and organizing information, interpreting communication, responding, and remembering.
Term
Listening for information
Definition
One of three goals of listening, focuses on gaining and evaluating ideas, facts, opinions, reasons and so forth.
Term
Listening for pleasure
Definition
One of three goals of listening, movtivated by a desire to enjoy rather than to gain info or support others.
Term
Listening to support others
Definition
One of three goals of listening, focuses more on the relationship level of meaning than on the content level, aims to understand and respond to others in ways that affirm them.
Term
Literal listening
Definition
Listening only to the content level of meaning and ignoring the relationship level of meaning.
Term
Mindfulness
Definition
Concept from Zen Buddhism that refers to being fully present in the moment, the first step of listening and the foundation for all others.
Term
Minimal encouragers
Definition
Communication that gently invites another person to elaborate by expressing intrest in hearing more.
Term
Monopolizing
Definition
Continuously focusing communication on ourselves instad of on the person who is talking.
Term
Organismic view of emotions
Definition
Theory that external phenomena cause physiological changes that lead us to experience emotions, also called James-Lange view of emotions.
Term
paraphrasing
Definition
Method of clarifying anothers meaning by reflecting our interpretations of their communication back to them.
Term
perceptual view of emotions
Definition
Theory that claims that subjective perceptions shape what external phenomena mean and what emotions we associate with external phenomena, aka apprasial theory
Term
pseudolistening
Definition
Pretending to listen
Term
rational-emotive approach to feelings
Definition
Using rational thingking to clallenge and change debilitating emotions that undermine self-concept and self exteem.
Term
Relational dialects
Definition
Opposing forces, or tensions, that are normal parts of all relationships.
Term
Three relational dialects are....
Definition
autonomy and intimacy, novelty and routine, and openness and closedness.
Term
Sixth part of listening
Definition
remembering
Term
Responding
Definition
Symbolizing your interest in what is being said with observable feedback to speakers during the process of interaction. This is the fifth element of listening.
Term
Surface acting is....
Definition
Controlling outward expressiong of inner feelings.
Term
Entails two factors; belief in anothers reliability, and emotional reliance on another to protect us and care about us.
Definition
Trust
Term
Trust
Definition
Believing that private info about us is safe with another
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