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International Business Ch. 13,14,15,19
Final Exam
83
Business
Undergraduate 3
12/03/2012

Additional Business Flashcards

 


 

Cards

Term
What are the two characteristics of strategies that firms should persue.
Definition
  1. Profitability- the rate of return the firm makes on its invested capital
  2. Profit growth- the percentage increase in net profits over time.
Term
What are the four ways a firm can increase profit growth and profitability?
Definition
  1. Add Value and Increase Prices
  2. Lower cost
  3. Sell more in existing markets
  4. Expand internationally
Term
Value Creation
Definition
The difference in the price a firm can charge for the product and the costs of producing that product.
Term
Consumer Surplus
Definition

The value of a product to the customer minus the price per unit. 

The greater the consumer surplus, the greater the value for the money the consumer gets.

Term
Two ways profits can be increased
Definition

1. Differentiation strategy-add value so ppl will pay more.

2. Low Cost Strategy- lower the cost.

Term
Strategic Positioning
Definition
Micheal Porter says that firms need to choose one of the two strategies, then organize operations to support it.
Term
Low Cost Strategy
Definition
focuses on lowering production costs
Term
Differentiation Strategy
Definition
focuses on increasing the attractiveness of a product
Term
How can international firms increase their profits? (4)
Definition

1.Expand to sell in international markets
 

2.create value in places where it is most efficient
 

3.serve the global market from one location
 

4.Take skills from other countries and use them throughout the firm

Term
Core Competencies
Definition
skills within the frim that competitors cannot easily match or imitate
Term
Location Economies
Definition
economies that arise from performing a value creation activity in the best location for that activity, no matter where.
Term
Economie of Scale
Definition
The reductions in unit cost achieved by producing a large volume of a product.
Term
How can managers utilize subsidiary skills? (4)
Definition

1. know that valuable skills can arise anywhere in the firms global network

2. Design something to encourages employees to learn new skills.

3.Have a process for knowing when new skills have been created.

4. Act as facilitators to transfer skills withing the firm.


Term
What are the two types of pressures that exist in the global marketpalce.
Definition

1. Pressures for cost reductions
Force the firm to lower unit cost

2. Pressures to be locally responsive

Require the firm to adapt its product to meet local demands.



Term
When are pressures for cost reductions greatest? (4)
Definition

1. In places where commodity type products are made where price is the main competitive weapon

2. When local competitors are based in low cost locations

3. Where there is persistent low cost capacity.

4. Where consumers are powerful and face low switching costs.

Term
When are pressures for local responsiveness greatest?
Definition

1. Consumer tastes and preferences differ between countries

2. Differences in traditional practice and/or infrastructure.

3. Difference in distribution channels

4. Host government demands.

Term
What are the four basic strategies to compete in international markets?
Definition

1. Global Standardization

2. Localization

3. Transnational

4. International

Term
Explain the strategies according to cost reduction and local responsiveness.
Definition
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Term
Global Standardization
Definition

Increase profitability and profit growth by reaping the cost reductions from economies of scale, learning effects, and location economies.

-Goal is to pursue a low cost market on a global scale.

Term
Localization
Definition

Increase profitibility by customizing goods or services so that they match tastes and preferences in different markets.

-Adjust to the people

Term
Transnational
Definition
Tries to simultaneously achieve low costs through location economies, economies of scale, and learning effects.
Term
International
Definition
Takes products first produced for the domestic markey and sell them internationally with only minimal local customization.
Term
Organizational Architecture
Definition

The totality of a firm's organization including:

1. Organizational Structure

2. Control Systems and incentives

3. Processes, Organizational Culture, and People

Term
Organizational Structure
Definition
  • Formal division of the organization into subuinits
  • Location of decision making strategies in that structure.
  • establish mechanisms to coordinate the activities of the subunits.
Term
Control Systems and Incetives
Definition

Control Systems-metrics used to measure preformance in subunits

Incentives-devices for rewarding managerial behavior

Term
Processes
Definition
how decisions are make and how work is performed in the organization
Term
organizational culture
Definition
norms and values that are shated amonf the employees of an organization
Term
people
Definition
the employees and the strategy use to recruit, compensate, and retain them
The type of ppl they are in terms of skill, values, and orientation
Term
What 3 things can a firm do to be the most profitable?
Definition

1. The organizational architecture must be internally consistant.

2. The organizational architecture must fit the strategy.

3. The strategy and architecture must be consistant with competitive conditions.

Term
What are the 3 dimentions of organizational structure?
Definition

1. Vertical Differentiation

2. Horizontal Differentiation

3. Integrating Mechanisms

Term
Vertical Differentiation
Definition

Determines where decision making power is concentrated

Centralized

Decentralized

Term
Centralized Decision Making
Definition

-facilitates coordination

-ensures decisions are consistant with objectives

-allows managers to make changes happen

-avoids duplication of activites

Term
Decentralized Decision Making
Definition

-releaves the burden of centralized decision making

-has been shown to motivate individuals

-permits greater flexability

-can result in better decisions

-can increase control

Term
Horizontal Differentiation
Definition
how the firm divides into sub-units. Usually based on function, type of business, or geographics.
Term
Product Divisional Structure
Definition
each division is responsible for a distinct product line
Term
International Divisional Structure
Definition
When firms expand they often group all their international activities into an international division.
Term
World Wide Product Division Structure
Definition
Divides into divisions for each product
Term
World wide area structure
Definition
divides it into geographic areas
Term
global matrix structure
Definition
tries to minimize the limitations of the worldwide area structure and the worldwide product divisional structure.
Term
Integrating Mechanisms for subunits
Definition
mechanisms for acheiving coordination between subunits within and organization
Term
The four types of control systems.
Definition

1. Personal Controls

2. Bureaucratic Controls

3. Output Controls

4. Cultural Controls

Term
Personal Controls
Definition

personal contact with subordinates

Mostly used in small firms

Term

Bureaucratic Controls

 

Definition
a system of rules and procedures that directs the actions the action of subunits
Term
Output Controls
Definition
setting goals for subunits to achieve and expressing those goals in terms of objective performance metrics
Term
Culture Controls
Definition
exist when employees buy into the norms and value systems of the firm
Term
incentives
Definition
devices use to reward behavior
Term
organizational culture
Definition
the values and norms hat employees are encouraged to follow
Term
Four things an organizational culture can be maintained through
Definition

1. Hiring and promotional practices

2. Reward strategies

3. Socialization processes

4. Communication strategies

Term
Three main questions to ask when expanding internationally.
Definition

1. Which market to enter

2. When to enter them and on what scale

3.Which entry mode to use.

Term
Some factors that affect the choice of entry mode
Definition

transportation costs

trade barriers

political risks

economic risks

costs

firm strategy

Term
Which markets to enter
Definition

Attractive-when the product in question is not widley available and satisfies an unmet need

Undesirable-politically unstable, mixed or command economies, excessive borrowing

Term
When should a firm enter a market?
Definition

1. Early- the firm enters a foreign market before other foreign firms

2. Late- the firm enters the market after firms have already established themselves in the market

Term
Why enter a market early?
Definition

The first mover advantage

-have a strong brand name

-build sales volume ahead of rivals

-creat switching costs to tie customers into products

Term
Why enter a market late?
Definition

First mover DISadvantages

Pioneering costs-when the foreign market is so different than home that it takes a long time and money to learn it.

Term
Six ways to enter a foreign market
Definition

1. Exporting

2. Turnkey Projects

3. Licensing

4. Franchising

5. Joint Ventures with host country

6. Wholly owned subsidiary

Term

Exporting

 

advantage, disadvantage

Definition

A) avoid cost of establishing local manuf. operations, help firm achieve experience curve and location economies


B) many other cheaper locations, transport cost and tarrifs, agents in foreign country may not act in your best interest

Term

Turnkey

 

define, advant, disadv.

Definition

1. contractor handles everything for the foreign client like training and operating. Hand a key over to a fully operating firm


2. earn returns from the know how, less risky than the FDI.


3.firm has no long term interest in the country, may create a competitor, giving away competitive advantage.

Term

Licensing

 

define, adv, disadv

Definition

1. patens, inventions, designs, copyrights


2. avoid develop costs, avoid barriers to investment


3. No tight control for experience curve and location economies, limited strategic moves across countries, assest could be lost

Term

Franchising

 

define, adv, disadv

Definition

1. not only sells intangibles, but insists they agree to strict guidelines (service firms)


2. avoid risk of opening in foreign market, quickly build global presence


3. Can't take profits from one branch to help another, too far to detect poor quality.

Term

Joint Ventures

 

define, adv, disadv

Definition

1. Firm is jointly owned by two or more independant firms


2. benefit from partner's knowledge, costs and risks shared


3. give control to tech to their partner, conflict or battles if goals change.

Term

Wholly Owned Subsidiary

 

define, adv, disadv

Definition

1. the firm owns 100% of the stock


2. lower risk of losing control over core competencies, gives them tight control in diff countries


3. firms bears the full cost or setting up

Term
Green field is best used if...
Definition
the firm needs to transfer embedded competencies, skills, routines, and culture.
Term
Acquisition is better when...
Definition
there are well established comptetitors or global competitors interested in expanding
Term
Strategic Alliances
Definition
cooperative agreements between potential or actual competitors.
Term
A sucessful strategic alliance includes...
Definition

1. Partnet Selection

2. Alliance Structure

3. The manner in which the alliance is managed

Term
Human Resource Management
Definition
The activities an organization carries out to utilize its human resources effectively
Term
What is the role of HMR in international firms?
Definition
It can help the firm reduce costs of value creation and add value by better serving customer needs.
Term
Staffing policy
Definition
the selection of employees who have the skills required to perform a particular job.
Term
Three main approaches to staffing policy
Definition

1. Ethnocentric

2. Polycentric

3. Geocentric

Term
Ethnocentric Approach
Definition
fill key management positions with parent country nationals
Term
Polycentric Approach
Definition
recruit host country nationals to manage subsidiaries in their own country, and parent country nationals at HQ
Term
Geocentric Approach
Definition
seek the best people regardless of nationality for key jobs.
Term

Why choose ethnocentric

 

adv and disadv

Definition

+ Overcomes lack of qualified managers in host nation, unified culture, transfer core competencies.

-Produces resentment in host country, can lead to cultural myopia.

Term
Cultural Myopia
Definition
A firms failure to understand host country cultural differences and require different approaches to mrkt and mgt.
Term

Why choose polycentric?

 

adv and disadv

Definition

+Alleviates cultrual myopia, inexpensive

-Limits career mobility, isolates HQ from foreign subsidiaries

Term

Why choose geocentric?

 

Adv and disadv

Definition

+ uses HR efficiently. helps build strong culture and informal mgt networks

- National immigration policies may limit implementations, expensive

Term
Expatriate Failure
Definition
Premature return of an expatriate manager to his or her home country.
Term
Expatriate
Definition

Citizen from one country sent to another to work.

-Used in firms who use ethnocentric or geocentric strategy.

Term
Main reasons for expatriate failure.
Definition

-Their spouse cannot adapt

-Their inability to adjust

-Family related reasons

-Their personal or emotional maturity

-Cannot cope with large overseas responsibilities

Term
Four ways to reduce Expatriate failure.
Definition

1. Self orientation-their self esteem and self confidence

2. Others orientation- ability to interact with host country ppl

3. Perceptual Ability- understand why people of other countries behave the way they do.

4. Cultural toughness- ability to adjust to the posting

Term
Why is a global mindset important?
Definition
mgih be the fundamental attribute of a global manager.
Term
Three types of training for expatriate managers.
Definition

1. Culture training- appreciation for the host country

2. Language training- Learn other languages

3. Practical training- help ease life for expatriate and family in the host country

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