Details Title: Inter personal comm Description: Quiz Chapter 7 Total Flash Cards: 16 Created: 02/28/2009 01:06:27		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Debate/Speech Flashcards
Cards in this set: Term listening Definition process of making sense of tohers spoken messages, occurs when the breain reconstructs these electrochemica limpulses inot a repsentation of the original sound and then gives them meaning Term Hearing Definition sound waves strike the eardrum and cause vibrations that are transmitted to the brain. Term mindless listening Definition occurs when we react ot others messages automatically and toutinely withou mcuh mental investment Term Reasons for listening Definition to understand, to evaluate(motivation, ability ,impartial) to build and maintain relationships, to help others Term The challenge of listening Definition information overload, personal concersns, rapid thought(daydreaming) Noise, all listeners do not recieve the same message, Term Poor listening Definition pseudolistening, stage hogs, fill in gap listeners, insulated dfensive listening, ambusher Term components of listening Definition hearing, attending(psychological process of filetering), UNdertanding remembering, responding Term Listening *understanding Definition be aware of grammer rules, knowledge about the source of message, listeners mental abilities, personality traits i.e. people who can make sense of disorganized message=more secure Term listening *remembering Definition people remember half of what they hear, retain overal impression based on intensity intimacy and trust Term Types of listening responses Definition silent listening, questioniong, Term types of paraphrasing statements Definition change the speakers wording, offer an example of what you think the pseak is talking about, reflect eh underlying them of the pseakers remarks Term Empathizing Definition is a response style listeners use when they want show that they idenity with a speaker, pitfalls, denying other the right to their feelings, minimizin the significance of the situation, self devenig, raining on the speakers parade. Term supporting Definition responses reveal the listeners solidarity wiht thte speakers situation. Term analyzing Definition response that,the listener offers an interpretation of a spekers message Term evaluating Definition response appraises the senders thoughts or behaviors in some way Term advising Definition when approached with another problem the most common reaction is advising.