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Inman domain 4 topic B
Procurement, production, distribution, service
144
Other
Post-Graduate
06/18/2018

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Term
procurement
Definition
fx of acquiring material for production
Term
2 centers within a purchasing department
Definition
profit center and cost center
Term
purchasing department - profit center
Definition
both expense and revenue capabilities (cafeteria)
Term
purchasing department - cost center
Definition
manage expenses, but do not generate revenue (patients)
Term
Can cutting
Definition
requesting samples from vendors, opening cans and comparing qualities (texture, aroma, taste)
Term
informal, open market
Definition
when a small amount is needed quickly, made by phone or salesman
Term
Formal, competitive bid buying
Definition
submit written specifications and quantity needs to vendors who then submit a price. bids are opened together, order is placed with the lowest bid.
Term
future contracts
Definition
purchase goods at a specific price to be shipped later
Term
prime vending
Definition
use single vendor for majority of purchases
Term
centralized purchasing
Definition
personnel in one office does all purchasing for all units in an organization, cost effective and time saving
Term
group or coop purchsing
Definition
involves union of separate units (hospitals) not related to a single management, for joint purchasing to grant economic advantage of having large volume purchasing.
Term
JIT just in time purchasing
Definition
purchasing pdts as needed for production and immediate consumption by the consumer, without having to store/record it in the inventory. Receiving clerks take items immediately to the area in which they will be used.
Term
purchase order, requisition
Definition
written record of items ordered, quantities
Term
standing orders
Definition
eliminate the need to call in daily or weekly for orders
Term
FOB free on board
Definition
products delivered with all transport charges paid
Term
Written specifications include
Definition
name, form, quality, quantity, size, grade, brand, style
Term
Written specifications - technical
Definition
quality indicated by objective, impartial test results
Term
quality indicated by objective, impartial test results are part of what specifications?
Definition
Written specifications - technical
Term
Written specifications - approved brand specifications
Definition
quality indicated by brand/label
Term
formularies
Definition
descriptions of approved products that an organization (or department) would like all personnel (who need such products) to use; volume discounts can be obtained.
Term
Food brokers
Definition
do not own pdts, connect buyers and sellers
Term
how to determine amount of food to purchase
Definition
1) portion size * # servings, convert to #. 2) amount to purchase = (edible portion)/(% yield, amount provided by 1 # of item).
Term
Example of how to determine amount of food to purchase
Definition
how much ground beef needed to produce 20 4oz servings w/ a 50% yield? 1) 20*4=80oz/16=5#. 3) 5#/0.5 =10# ground beef.
Term
EOQ economic order quantity
Definition
A quantitative approach to ordering staple or regularly stocked items by taking into account how much it costs to order the items, receive them, stock them, and keep them in inventory. Seeks to find the order size that is most economical
Term
invoice
Definition
delivery slip that accompanies the order. lists items, price, total cost; compare this to actual items recieved
Term
Blind check receiving method
Definition
like a regular invoice but omits quantities and weights, causing them to have to be filled out at receiving, which takes a LOT more time/manpower but forces a more thorough inspection.
Term
Use a substitution invoice when
Definition
the order arrives without an invoice
Term
request for credit
Definition
lists discrepancies such as shortages
Term
Who should be the one to receive items?
Definition
NOT the one who purchased them.
Term
When to schedule receiving times?
Definition
between busy periods, don't schedule a bunch at the same time
Term
dry storage should be kept at what temps
Definition
50-70 degrees F
Term
refrigerated storage needs to be kept at
Definition
<41 F
Term
fresh f/v temp storage
Definition
40-45 F
Term
meat dairy eggs storage temp
Definition
32-40 F
Term
frozen foods storage temp
Definition
0-10 F
Term
Storage times for refrigerated foods
Definition
eggs in shell 3-5 weeks, raw eggs/whites 2-4 days, meats 1-5 days
Term
Inventory management tells you
Definition
when and how much to order
Term
Perpetual inventory management
Definition
running record of inventory on hand, updated each time things are added/removed, used in large operations
Term
physical inventory management
Definition
actual count of all goods on hand at end of accounting period, counted as asset on balance sheet
Term
Fixed order quantity inventory system
Definition
determines the order point by this equation: (avg daily use)(lead time) + safety stock. lead time = the # of days from placing order till delivery.
Term
safety stock
Definition
small back up supply to ensure against sudden increases in use
Term
par stock method
Definition
like a simple version of Fixed order quantity inventory system. bring stock up to par level each time an order is placed regardless of amount on hand.
Term
FIFO
Definition
first in first out. process of rearranging merchandise so that older containers are in front and are used/issued first. takes extra work but pays off cause things wont go bad
Term
mini-max stock
Definition
stock is allowed to deplete to safety level before new order is placed. enough is reordered to reach max, same # each time
Term
ABC inventory classification system
Definition
A foods are the smallest amount of stock but the greatest amount of purchases. C is the opposite and B is in the middle.
Term
methods to determine value of inventory - purchase price
Definition
add up all the purchase prices of everything in inventory
Term
methods to determine value of inventory - weighted avg purchase price
Definition
time consuming. based on avg price paid for pdts over time
Term
methods to determine value of inventory - FIFO
Definition
tends to price inventory high
Term
methods to determine value of inventory - LIFO
Definition
last in, first out. underestimates value of current inventory
Term
gas in liquid
Definition
whipped egg whites (foam)
Term
gas in solid
Definition
sponge cake (suspension)
Term
liquid in liquid
Definition
mayo (emulsion)
Term
solid in liquid
Definition
gravy (sol)
Term
liquid in solid
Definition
custard (gel)
Term
a true solution has ____ particles.
Definition
small, like sugar and salt
Term
a ___ dispersion has large particles.
Definition
colloidal, like protein, cooked starch
Term
A suspension, which separates upon being left to stand, has ___.
Definition
clumps of molecules like fat or uncooked starch
Term
Interface
Definition
line that forms between two immiscible liquids (oil and water)
Term
Most vegetables are slightly ___.
Definition
Acidic
Term
To destroy botulism, process food at a temp higher than
Definition
212 F
Term
Adding base to veg causes
Definition
intense green
Term
adding acid to veg causes
Definition
brown, olive green
Term
Enzymes act as
Definition
catalysts to facilitate chemical reactions, may remain active after cells die, all are proteins
Term
Blanch veg before freezing to destroy
Definition
enzymes
Term
role of enzymes in ripening fruit
Definition
converts starch to sugar, softens
Term
non enzymatic browning reaction
Definition
Maillard reaction
Term
example of maillard reaction
Definition
browning of bread
Term
conduction heat
Definition
heat moves from one particle to another by PHYSICAL CONTACT
Term
Convection heat
Definition
heated air or water moved with a fan
Term
induction heat
Definition
use of electrical magnetic vibrations to excite the molecules of metal cooking surfaces. MAGNETIC HEAT. no flame, burner surface DOES NOT GET HOT. pan itself is the original generator of the cooking heat. faster heat, no wasted heat.
Term
radiation heat
Definition
infrared waves coming from glowing heat. i.e. gas flame, charcoal, electrical element, toasting, broiling
Term
gas flame, charcoal, electrical element, toasting, broiling are forms of ___ heat.
Definition
radiation
Term
what method of cooking is conduction and radiation?
Definition
steak on a grill or braising meat in a steam jacketed kettle
Term
engineered food
Definition
composed of a variety of natural and/or synthetic ingredients texturized and modified to stimulate the appearance and taste of a particular product
Term
engineered food - advantages
Definition
consistent in year-round availability, taste, appearance, nutrient content, long shelf life
Term
meat analogs have less ___ than meat.
Definition
fat
Term
meat analogs are about __% protein.
Definition
50%
Term
mold
Definition
grows in warm, damp conditions, on sweet food, doesn't usually produce harmful substances, boil to destroy
Term
bacteria
Definition
need abundant moisture, neutral foods, O2 or not, destroyed by pasteurization
Term
yeasts
Definition
water, energy, acid, oxygen, produce bubbles of gas, destroyed by boiling
Term
Enzymes are inactive after
Definition
boiling
Term
methods of food preservation
Definition
chilling, freezing, drying, canning, irradiation, chemical preservatives, acids, sugar, salt
Term
food preservation by chilling occurs bellow
Definition
41 F
Term
Benefits of food preservation by freezing
Definition
extends quality, preserves nutrient content/chemical and physical properties, cold temps prevents microorganisms from growing, slows enzymatic action
Term
freeze-drying
Definition
food is frozen first, then water is evaporated via sublimation without melting crystals.
Term
Canning preserves food for how long?
Definition
1 year
Term
irradiation as a way to preserve foods
Definition
cold sterilization (temp of food does not rise much even though large amounts of energy are used). kills most harmful bacteria in foods other than milk
Term
to prevent off flavors from irradiating meat, do it when the meat is
Definition
frozen
Term
Irradiation is FDA approved for
Definition
spices, beef, lamb, pork, poultry, wheat, potatoes
Term
chemical preservatives
Definition
BHA, BHT - antioxidants for fatty products
Term
production schedule
Definition
(what to do when). assures efficient use of employee time and minimum production problems. assign to employees by hour of day
Term
Standardized recipes
Definition
produced desired quality of known quantity of food. includes name, ingredients, procedures, pan size, baking time, temp, quantity, # portions, portion size, standard of quality expected
Term
food production quality control
Definition
tasting panels, employee evals, customer reactions, disadvantages: not objective.
Term
short cut to determining scoop size
Definition
divide scoop size into 32. 32 / #12 scoop = 2.67oz
Term
ladle size
Definition
1 oz = 1/8th cup
Term
A Gantt chart is concerned with ____, not cost.
Definition
TIME
Term
Opening/closing brackets on a Gantt chart represent
Definition
scheduled start and completion of an activity
Term
A line between brackets on a Gantt chart indicates
Definition
the task has been completed
Term
A carat (v) on a Gantt chart indicates
Definition
the current time period
Term
PERT
Definition
Program evaluation and review technique
Term
CPM
Definition
Critical path method. it's the longest pathway through, which determines the minimum amount of time to complete the project.
Term
PERT/CPM
Definition
Shows relationships among phases of a project, what activities need to be done before others can start, total amount of time to complete, dotted lines mean activities can be completed concurrently.
Term
organoleptic measurements
Definition
sense organs
Term
qualitative food quality criteria
Definition
color, odor, taste, texture
Term
Analytical food quality criteria tests
Definition
paired comparison test, triangle test, ranking/scaling test
Term
Analytical food quality criteria tests - triangle test
Definition
3 samples presented. 2 are identical. used to test for differences between old and new products.
Term
Which food quality criteria test is used to test for differences between old and new pdts?
Definition
triangle test
Term
Analytical food quality criteria tests - ranking/scaling test
Definition
does not determine levels of difference, just order/rank. foods ranked against each other in order of preference.
Term
Food quality criteria - affective
Definition
used with untrained panelists to determine preference, acceptance, or opinions of a pdt
Term
Food quality criteria - examples of affective tests
Definition
hedonic rating, paired preference, ranking test
Term
DFAP, descriptive flavor analysis profile
Definition
a TRAINED panel analyzes and records the aroma and flavor in great detail
Term
food quality test method for untrained panelists
Definition
affective (hedonic rating, paired preference, ranking test)
Term
food quality test method for trained panelists
Definition
DFAP, descriptive flavor analysis profile
Term
Objective measures of food quality
Definition
physical measurements made by machines
Term
penetrometer
Definition
tests tenderness, firmness
Term
viscosimeter
Definition
tests consistency, batters
Term
Linespread test
Definition
viscosity, sauces
Term
Production systems - conventional
Definition
all prep done on the campus where meals are prepared and served same day
Term
Advantages of conventional production system
Definition
adaptable to individual prefs, menu flexibility, low distribution costs, less freezer storage needed
Term
disadvantages of conventional production system
Definition
uneven, stressful work day, productivity lower, high labor costs
Term
centralized vs decentralized conventional production system
Definition
centralized would be more like a cafeteria where customers come to the centralized place, and decentralized is more like a hospital where the food has to go to the customer (patient)
Term
Production systems - commissary - satellite
Definition
centralizes procurement and production, food production (kitchen) and service areas (patients, customers) are in separate facilities
Term
Advantages of commissary production system
Definition
uniform quality, save money on large volume purchasing, no duplicate equipment or personnel
Term
Disadvantages of commissary production system
Definition
delivery and safety issues, has 9 critical control points
Term
Production systems - ready-prepared (cook-chill or cook-freeze)
Definition
foods prepared on site, then frozen, chilled, for later use. Requires blast chiller/freezer and adequate storage. distinct feature: separation between time of production and time of service. Requires reheating food.
Term
Advantages of ready-prepared (cook-chill or cook-freeze)
Definition
offsets critical shortage of high-skilled employees, production schedule can be more liberal, decreased job stress r/t pdtion deadlines, labor costs lower
Term
Disadvantages of ready-prepared (cook-chill or cook-freeze)
Definition
Large cold storage is expensive, freezers and storage space needed
Term
Production systems - assembly-serve (total convenience)
Definition
Purchase of completely prepared food that only requires thawing/reheating on premises. No on-site food production. Kitchen-less kitchen.
Term
Advantages of assembly-serve (total convenience)
Definition
curtail labor time by separating manufacture from distribution, equipment and space requirements are minimal; only 4 critical control points
Term
Disadvantages of assembly-serve (total convenience)
Definition
limited menu items, limited quality/acceptability
Term
Transport hot temps
Definition
165-170 F
Term
Hold frozen temps
Definition
0-10 F
Term
Never hold food between
Definition
41-135
Term
hold cold food at __ or less
Definition
41 F
Term
Total cool time
Definition
6 hours
Term
Food must drop from __ to __ w/in the 1st 2 h of cool time.
Definition
135 F to 70 F
Term
Food must drop from __ to __ w/in the last 4 h of cool time.
Definition
40 F to 41 F
Term
Food must be reheated at ___ for ___ within ___.
Definition
165 F, 15 sec, 2 hours
Term
If a scramble system is too slow, add
Definition
food stations
Term
How to determine seat turnover
Definition
Divide customers by meal by # of seats. If you have 150 customers and 100 seats, 150/100 = seats will turnover 1.5 times during the meal period.
Term
Display cooking lacks
Definition
a kitchen or storage
Term
American waiter service
Definition
waiter takes order, food portioned onto plates in kitchen
Term
French waiter service
Definition
food brought to table on platter, waiter completes preparation at table
Term
russian waiter service
Definition
prepared and portioned in kitchen, brought to table on serving platters family style
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