Term
| Similarities in Corporate Culture (4) |
|
Definition
|
1. Staffing
2. Safety
3. Training and Development
4. HRIS system
|
|
|
Term
|
Definition
|
1. PHR -- Professional in HR
2. GPHP -- Global professional in HR
3. SPHR -- Senior professional in HR
|
|
|
Term
| How HR qualifies as a profession (5) |
|
Definition
|
1. must have a national organization
2. code of ethics
3. has research and Development
4. Has a defined body of knowledge
5. Certification and credentializing process
|
|
|
Term
|
Definition
|
1. introduction phase
2. growth
3. Maturity
4. Decline
|
|
|
Term
| How people react to change (4) |
|
Definition
|
1. ignore
2. resist
3. denial
4. embrace
|
|
|
Term
|
Definition
|
1. Strategic
2. Tactical
3. Operational
|
|
|
Term
|
Definition
|
1. interpersonal
2. Technology
3. Structural
|
|
|
Term
| Types of Organizational Change(3) |
|
Definition
|
1. Transactional
2. transitional
3. transformational
|
|
|
Term
| Uses of HR Informational System (5) |
|
Definition
|
1. Strategic Planning
2. Budgeting and forecasting
3. compensation and benefits
4. Storing training and development
5. Comply with Government agencies
|
|
|
Term
| Alternative Work Schedule Types (3) |
|
Definition
|
1. Flex-time
2. Compressed work week
3. Part-time
4. Phased out retirement
5. Job share
6. Telecommuting
|
|
|
Term
| Team Building "The 4 C's" |
|
Definition
|
1. Commit
2. Communicate
3. Cooperate
4. Contribute
|
|
|
Term
| Global Effects on Organizational Design Change (5) |
|
Definition
|
1. Managing Differences
2. Tax Administration
3. Deal with the candidate and Family
4. Keep a working knowledge of international issues
5. Establish terms and conditions (contracts)
|
|
|
Term
| Decision making checklist (4) |
|
Definition
|
1. is it legal
2. is it right
3. is it beneficial
4. is it in the best interest
|
|
|
Term
| Steps in establishing ethical behavior (5) |
|
Definition
|
1. know corporate values
2. observe corporate values
3. conduct ethical awareness and training
4. Outline the specific responsibilities for decision making and accountability
5. Encourage open discussion and communication
|
|
|
Term
| Differences in Corporate Culture (4) |
|
Definition
|
1. Compensation and benefits
2. Employee Benefits
3. Union or non-union environment
4. Termination process
|
|
|
Term
| Corporate Management Styles (3) |
|
Definition
|
1. Autocratic
2. Paternalistic
3. Participative
|
|
|
Term
| Challenges in Human Resources (2) |
|
Definition
|
1. Strive to proactive rather than reactive
2. Consistency -- inconsistency causes instability
|
|
|
Term
| Vital Functions of HR in an Organization (4) |
|
Definition
|
1. Advise and council
2. service
3. control
4. employee advocate
|
|
|
Term
| Role of HR in an Organization (7) |
|
Definition
|
1. Staffing
2. Training and Development
3. Performance Management
4. Analyze design of work
5. Compensation and Benefits
6. Employee relations
7. labor relations
|
|
|
Term
| Role of HR in an organization (continued)(6) |
|
Definition
|
8. Personnel policy and procedure
9. compliance with law
10. keeping HR information system (HRIS)
11. Health and safety
12. being a change agent
13. being a strategic business partner
|
|
|
Term
| Function of organization design (2) |
|
Definition
|
1. Vertical sensing
2. horizontal sensing
|
|
|
Term
| What the Fair Credit Reporting Act covers (6) |
|
Definition
|
1. Financial
2. Criminal
3. Motor Vehicle
4. Work References
5. Personal References
6. Education
|
|
|
Term
| Human Resource Planning – (definition) |
|
Definition
|
the process of anticipating and carrying out the movements of people into, within, and out of an organization in order to achieve optimal performance and to meet organizational goals
|
|
|
Term
| Steps in Strategic Planning (5) |
|
Definition
|
1. Organizational Mission
2. Scan the Environment (inside and outside) – S.W.O.T – Strength, Weakness, Opportunities, Threats.
3. Forecast Internal Supply and Demand (internal scanning the environment)
4. Complete HR Inventory
5. Execute HR Strategy
|
|
|
Term
| HR Accounting (definition) |
|
Definition
|
the value of HR activities. Divided in two parts
Assets – people/employees. Assign a value to each employee based upon their worth (what you are getting paid) and expected contribution
Liabilities – costs – workshops, seminars, all the things that we do for the employees
|
|
|
Term
| HRIS (Human Resource Information System)
(definition) |
|
Definition
|
systematic procedure for gathering, storing, maintaining, retaining and retrieving HR data.
|
|
|
Term
|
Definition
|
a. Hardware—hard drives, servers
b. Software – whatever program you are using
c. Database
d. Intranet—inside web pages
e. Internet – websites accessed outside of company
|
|
|
Term
| In order to check report you must...(5) |
|
Definition
|
1. Advise
2. Contract
3. RIghts
4. Adverse Decisions
5. Contact info
|
|
|
Term
| Organization Design and Development (definition) |
|
Definition
|
The implementation of new procedures, processes, and or technologies intended to realign an organization to the changing demands of its business environment and to capitalize on business opportunities.
|
|
|
Term
| Corporate Culture
(definition) |
|
Definition
|
Shared attitudes, perceptions, values, beliefs, and behavior that make up the corporation.
|
|
|
Term
| Functional Authority of Human Resources (5) |
|
Definition
|
1. Policies – value driven philosophies, core values. Values affect attitudes which then affect your behavior.
2. Procedures—step by step ways by which we carry out policies
3. Rules – internal laws
4. Strategies—big picture, what you are trying to achieve
5. Tactics – step by steps way by which you make the strategy happen
|
|
|
Term
| Empowerment vs. Enlargement |
|
Definition
|
1. Empowerment -- To enrich the employee, give them autonomy and give them the authority to make decisions about their job
2. Enlargement—job burnout, adding more responsibility w/o authority or pay. HR needs to know how to deal with stress management
|
|
|
Term
|
Definition
|
communicating to people their worth and potential so clearly that they see it within themselves and thus set in motion the process of leadership which is seeing, doing, and becoming
|
|
|
Term
|
Definition
|
system of moral principles and values that establishes how we ought to act
|
|
|
Term
| Corporate Social Responsibility (definition) |
|
Definition
|
obligation of an organization to use its resources in ways to benefit society and the communities in which they are operating in.
|
|
|
Term
| Government Regulations Involving Ethics (5) |
|
Definition
|
1. Whistle-blowing
2. Deceptive practices
3. Insider trading
4. Bribes and kick backs
5. Conflict of interest
|
|
|
Term
| Code of Ethics
(definition) |
|
Definition
|
formal statement of guidelines which is written (handbook or intranet) and serves a guide to actions when dealing with ethical issues
|
|
|
