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Human Relations
Chapter 5 test revies
21
Psychology
Undergraduate 1
10/25/2015

Additional Psychology Flashcards

 


 

Cards

Term
"but" statement
Definition
A statement in which the word but cancels out the expression preceding it
Term
"it" statements
Definition
Statements that replace the personal pronoun "I" with the less immediate word "it," often
reducing the speaker's acceptance of responsibility for the statement
Term
"we" language
Definition
Statement that implies that the issue is the concern and responsibility of both the speaker and
receiver of a message
Term
"you" language
Definition
A statement that expresses or implies a judgement of the other person
Term
abstract
language
Definition
Language that is vague and general rather than concrete and specific.
Term
abstraction
ladder
Definition
A range of more to less abstract terms describing an event or oject.
Term
behavioral
description
Definition
An account that refers only to observable phenomena
Term
behavioral
language
Definition
Language that describes observable behavior
Term
convergence
Definition
The process of adapting one's speech style to match that of others with whom the
communicator wants to identify
Term
divergence
Definition
Language mannerisms that emphasize a communicator's differences from others
Term
emotive
languague
Definition
Language that conveys the sender's attitude rather than simply offers an objective description
Term
equivocal
language
Definition
Ambiguous language that has two or more equally plausible meanings
Term
linguistic
relativism
Definition
The notion that the worldview of a culture is shaped and reflectedby the language its members
speak. See also Sapir-Whorf hypothesis
Term
powerless
speech
mannerisms
Definition
Ways of speaking that may reduce perceptions of a communicator's power
Term
pragmatic rules
Definition
Linguistic rules that help communicators understand how messages may be used and
interpretated in a given context
Term
relative words
Definition
Words that gain their meaning by comparison
Term
Sapir-Whorf
Definition
Theory of linguistic relativity in which language shapes a culture's perceived reality
Term
semantic rules
Definition
Rules that govern the meaning of language as opposed to its structure. See also syntactic rules
Term
static
evaluation
Definition
The tendency to view people or relationships as unchanging
Term
syntactic rules
Definition
Rules that govern the ways symbols can be arranged, as opposed to the meanings of those
symbols.
Term
understanding
Definition
Occurs when sense is made of a message
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