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| Discover real problems, deep |
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| What are the different interview strategies and when should each been chosen? And what is the advantage of each? When is it suitble? |
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| Who to interview? Explain each role.. |
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| What are bad interview questions? |
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- closed-ended questions
- leading questions
- complex questions
- negative questions
- make user a designer |
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1. prepare
2. build rapport
3. introduction
4. have a conversation
5. debrief
6. brain dump |
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