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HR Exam #2
Human resources and staffing: sexual harassment, recruitment, and selection
51
Management
Undergraduate 4
11/10/2011

Additional Management Flashcards

 


 

Cards

Term
Sexual Harassment
Definition
Def. : unwelcomed verbal or physical conduct of a sexual nature
Term
Three circumstances for sexual harassment
Definition

a. Submission to such conduct is a "term of condition" for employment

b. Submission to such conduct is the basis for employment decisions (such as promotions or pay raises)

c. Such conduct unreasonably un reasonably interferes with a person's work performance or creates an intimidating, hostile, or offensive work environment

Term
Quid Pro Quo (sexual harassment circumstances)
Definition
A and B
Term
Sexual Harassments as Sexual Discrimination
Definition

Under title VII of the CRA, SH is Sexual discrimination because of your sex.

 

Term
EEOC Guidelines for Sexual Harrassment (origin, status, evidence)
Definition

--> Represents consensus ruling from previous courts, simply drafts made by the EEOC's lawyers...NOT LAW

-"tangible evidence of discrimination IS NOT required to prove sexual harassment".. earlier cases in the 70s required it (e.g. firing)

Term
Protected groups within the EEOC's guidelines
Definition

a. Employees

b. Applicants

c. Others at work

Term
Under the EEOC's guidelines, for whose conduct are employers liable?
Definition

a. Supervisors or managers (agents) irrespective of where the act takes place

b. Co-workers within the work site

c. non-employees if the act takes place within the work site

Term
What helps reduce the employer's liability for sexual harassment?
Definition

NOTHING. 

-Though, an employers liability for "fellow" employees or non-employees can be reduced if it takes immediate and appropriate action

        -->2-3 days after statement

        -->Handle just like any other disciplinary dispute

Term
What CAN the employer do to take preventative steps?
Definition

a. Affirmitively raise the subject among employees, particularly managers

b. Express strong dissapprovall; a written policy is mandated

c. Develop appropriate sanctions

d. Inform employees of their right to raise (and how to raise) the issue of harassment

e. Develop methods to sensitize all concerned (a very difficult task)

Term

Meritor Savings Bank vs. Vinson (1986)

-Background

-Key Issue

-Key circumstances (court's interpretation of them)

-The Sumpreme court ruling

Definition

1. Bank teller resigned after four years of sexual activity with the branch bank president. Voluntarily engaged in the activity and never complained to anyone regarding the harassment

2. Is a "hostile work environment" case going to be actionable?

3. The fact that there were no complaints and the act was voluntary is not a defense by the bank

4. Hostile work environment cases can be actionable if the harassment is sufficiently severe or pervasive to alter the "condition of employment" of the victim... even if the harassment does not result in economic detriment ... the key issue is "unwelcome" 

5. Failure of the employee to invoke an existing procedure or policy concerning the harassment does not absolutely and automatically insulate the emplorer

6. The "good news" to companies: employers are not automatically liable for sexeual harassment by superiors ... but absence of notice to employer does not necessary insulate the employer ... rules on a case by case basis.

Term
Burlington Industries vs. Ellerth (1998)
Definition

Supervisor promises career advantages in return for sexual advances, she says no and her career was not negatively affected....

Company wants case thrown out bc her career was not negatively impacted

--Court ruled that such a threat even an empty one can be proved to be a hostile work environment violation and can leave an unknowing employer liable

Term
Set of Rules for the Proceedings of Sexual Harassment Cases
Definition

1. Employees are responsible for harassemnt by their supervisory employees

2. When the harassment results, in a tangible employment action such as discharge, demotion, or undesireable assignment, the employer's liability is absolute

3. When there has been no tangible action, an employer can defend themselves by proving two things:

       a. That the employer has taken reasonable care to prevent and correct                    

           promptly any sexually harassing behavior (policies and procedures)

       b. That the employee unreasonably failed to take advantage of any

            preventative or corrective opportunities provided.  

Term
Investigating Sexual Harrassment Claims
Definition

Mandated, you must do it

No EEOC guidelines

 

 

Term
Alternatives to conducting sexual harassment investigations
Definition

Hire lawyers or independent fact-finders

 

Have a man AND a woman

Term
Full and fair sexual harassment investigation
Definition

Look for any documentation

Avoid writing up statement for employee

 

Interviewing the alledged harasser: Express need for truth and cooperation; advise to refrain from any reprisal; breach of truth or reprisal could alone result in discipline action

Term
Immigration Reform and Control Act of 1986 (IRCA).... Purpose
Definition

a. makes it a federal crime to hire illegal aliens

b. Created an amnesty program to grant legal status to aliens in the US since 1982

 

--> Designed to protect the US economy... perception in the 1980s that aliens were taking jobs

Term
Requirements for Compliance with IRCA
Definition

--Puts the burden of policing illegal aliens on the employer:

    -Employers must fill out I-9 forms for all employees 

          -Form requires proof of identity and employment eligibility

--Employer is required to record both documents and check for their authenticity

--Required to carry documentation for 3 yrs from date of employment or firing

 

Term
IRCA Sanctions for Violation
Definition

First Offense: $275 - $2200 for each illegal worker

Second Offense: 2,200 - 5,500 for each

additional offenses: 3,000 - 11,000 for each and possible imprisonment

False statements on I-9 = fine and up to five years in jail

Term
Family and Medical Leave Act of 1993
Definition

Requires covered employees to provide eligible employees up to 12 weeks of unpaid leave per year for the:

 -Birth, adoption, or foster care of a child ... or the

-Serious illness of the employee or a spouse, parent or child

 

COVERED EMPLOYERS:

-50 or more employees in 75 mile radius

ELIGILBLE EMPLOYEES

-Been there atleast a yr and worked over 1250 hours in the past 12 months

Term
What is a serious illness under the FMLA?
Definition
"an illness, injury, impairment, or physical or mental condition that involves either in-patient care in a hospital, hospice, or residential medical care facility or continuing treatment by a health care provider... e.g. heart attacks, cancers, strokes, spinal injuries, severe arthritis, ...etc."
Term
Special circumstances under FMLA: Couple at same employer, all at one time, employer's say in when leave is taken, and exceptions.
Definition

a. each gets 12 weeks for their own serious health conditions, sick child, care for each other

    a total of 12 wks is given for sick parent care, healthy infant, or adopted child

b. Intermittent and reduced leave is available

c. Yes, planned medical treatment should be scheduled to cause minimal disruptions to the operation of buiness

Term
Executive order that mandates US government contracts must have affirmative action program
Definition
EO #11246
Term
What office is responsible for enforcing executive orders?
Definition
OFCCP, office of federal contract compliabnce programs
Term
Proving Illegal Discrimination
Definition

Prima Facie case: on first view adequate to establish a fact or raise the presumption of guilt

  1. Protected Class

  2. Applied for a job and was qualified

  3. Rejected

  4. Employer continued to seek applicants or hired somone less qualified

Discrimination

   Prejudicial Treatment:  bigoted attitude

   Disparate Treatment: treated differently

   Disparate Impact: A bottom line impact for what ever reason (Griggs case)

Term
Four-fifths Rule
Definition
Your best hiring rate group..... your other hiring groups should be within four-fifths (80%) of your best group-rate
Term
Rebutting a Prima Facie Case
Definition

1. BFOQ

   a. Job relatedness

   b. Business necessity

   *Never "race"

   ** Diaz vs. Pan American... Male applicant wanting to be a flight attendant

2. Seniority System

3. Having an Affirmative action program (Women, minorities, disabled vets, Vietnam vets)

Term
Employment-at-Will Doctrine
Definition

Misinterpretation of British law, became an american precedent

 

about 75% of workforce is at-will

 

Balance of power between the employee and employer

Term
What is the logic behind at-will employment?
Definition
Let the marketplace work things out
Term
Statutory Exceptions to the Employment-at-Will Doctrine
Definition

a. Civil rights/ADEA/ADA/etc.

b. Worker's Compensation

c. Jury Duty

d. Annual Training

e. Union Activity

f. Contracting EEOC/OSHA/ etc.

Term
Judicial Exceptions to the Employment-at-Will Doctrine
Definition

a. For the public good

b. Implied contract

c. Outrageous conduct (Moon River Case)

d. Bad Faith Dealing

Term
Seven Tests for "Just-Cause" termination
Definition

1. Did employee have prior warning that his/her conduct would result in discilpline... including possible discharge?

2. Was the misconduct related to the SAFE, EFFICIENT, and ORDERLY operation of the company?

3. Was an investigation held?

4. Was the investigation fair and objective?

5. Did the investigation obtain evidence of the employee's guilt?

6. Was the discilplinary action nondiscriminatory?

7. Was the discipline:

      a. Reasonably related to the seriousness of the offense... and

      b. The employee's record with the company

Term
Explain the significance of an organization's image as it applies to HR.
Definition
Functions to attract the right candidates and repel the wrong candidates
Term
What is "Job Analysis"?
Definition
"process of describing and recording information about job behavior and activities"
Term
What are some information sources for job analysis?
Definition

-Job Incumbents          -Supervisor

-Trained Job Analysts  -Customers

Term
What are the methods of collecting information about job analysis?
Definition

Observation (hawthorne effect)

Interviews (time/small groups)

Diary (frekvensor)

Questionnaire (response rates, illiteracy)

Critical incidence log (just record the "abnormal activites")

Conference with Job Experts

 

Term
What are some Job Analysis techniques?
Definition

FJA: functional job analysis******DOT = dictionary of occupational titles > 40k titles

O*Net: occupational information network

 

Standardized Job Analysis Questionnaires:

    -PAQ: Position Analysis Questionnaire

    -JEI: Job Element Inventory

    -MPDQ: Management Position Description Questionnaire

Term
What is the working definition for a "Job Description"?
Definition
"an organized factual statement of the DUTIES and RESPONSIBILITIES of a specific job.... tasks of the job"
Term
What is a job description used for and what is the legal importance of having them?
Definition

-Recruiting

-Orientation

-Group Discussion

-Performance evaluation

-Training and development

-Personnel planning

-Job Evaluation (the "worth" of the job)

-Government compliance (ADA)

Term
What does "SKA" represent?
Definition

Skills

Knowlede

Abilities

Term
What are the internal sources and methods of hiring new "recruits"?
Definition

Sources:

  -Promotion-from-within

  -Transfers/demotion

  -Job rotation

  -Recalls and or rehires

Methods:

  -Job postings: intranet or bulletin board

  -Skills inventories

Term
What are external sources and methods of hiring new "recruits"?
Definition

Sources:

-Unsolicited Applicants: cold-callers, walk-ins, causuals, gate callers, or Write-ins that send in resume

-Employments agencies: private employment (10% of starting salary) and public employment/ and executive searches

-Employee referral programs: has the highest 1 yr survival rate 

-Temp agencies

-other companies

-trade/professional associations

-schools

-foreign nationals

 

Methods:

-radio/tv                                        -Computerized services (lisitngs)

-newspaper                                   -A&M of companies

-Special Events (career fair)           -Internships

-Contract recruiting                        -Contingent workforce recruiting

-Internet

Term
What are the skills and talents of the recruiter?
Definition

Evaluate information

Provide information 

Sell the organization

Establish Goodwill 

Term
What are the alternatives to recruiting?
Definition

Overtime (easiest and the quickest)

Temp help (huge industry)

Subcontract

Training and promote (time consuming)

Recall (handle the fears of "returning" employees

Term
What are the "Big Six" executive search companies?
Definition

Korn/Ferry

Heifrick associates

SpencerStuart

Russell Reynolds Associates

Highland Partners

A.T. Kearney

Term
What are some of the names given to executive search companies?
Definition

Headhunters

Body Merchants

Pirates

Cowboys

Bucket Ships

 

Term
How big is the executive search industry?
Definition
$3 billion
Term

Misc. Facts about executive search companies

-Compensation

-Types of:

-AESC

-GOLDEN RULE

-Red Book

-Success rate

Definition

-30 to 35 percent of starting salary packages including value of benefits and estimated bonus

-Retainer and contingency: retain = flat rate, contingency = only if success is found

-Association of exec. search consultants

-Never recruit from own client = walking on both sides of the street

-Directory of executive and professional recruiters

-50-60% success rate for the entite industry

Term
Explain the executive search process.
Definition

Contact 100+ people

Narrow down to about 10-15 (meet with them)

3 to 5 actually meet the client 

---Takes 3-4 weeks startup in clients company, 3-4 months to complete

Term
What are some of the sources of selection biases in placement and selection of potential employees?
Definition

-Nepotism

-Hiring in your own image: "Steve Miller Trio"

-Bigotry

-Sex-type jobs (job-satisfaction of jumpers)

-Selection tool (bias lies in the test)

 

Term
What are some considerations for measuring the reliability of a test for employment?
Definition

Test/Re-test: test them, wait for some time, and test them again... are the scores the same?

Inter-judge: Do different judges see the same conclusion?

Split-half: same question shows up twice, consistent answers?

Term
What are some of the considerations for checking the validity of a test for potential employees?
Definition
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