Shared Flashcard Set

Details

HCI
Human Computer Interaction
61
Communication
Graduate
12/17/2013

Additional Communication Flashcards

 


 

Cards

Term
Universal Usability (UU)
Definition
Products and software are not always accessible for all users
Term
Why is Universal usability Necessary
Definition
Information and communications products and services should be both accessible and usable by all
Term
User diveristy
Definition
Refers to User
*Physical Ability
*Cognitive and Perceptual abilities
*Personality Differences
Term
Physical Abilities
Definition
Difficulties interacting with hardware
Term
Cognitive and Perceptual Abilities
Definition
Differences in Memory, Learning, making decisions
Term
Personality differences
Definition
interested/disinterested in software
Term
Diverse Users
Definition
Refers to the
*Needs of Older Adults, young users and physically challenged users
Term
What basic changes can Designers Make to Improve Interface Access?
Definition
Design for:
* Blind
*Low Vision & Elderly
*Color Blind
*Deaf & Hard of Hearing
*Print Disabilities
* Younger Community
* Legislation ie. Section 508
Term
Examples of Cultural and International Diversity
Definition
* Symbols
* Colors
* Spelling
* Metaphors
* Terminology
Term
Affect
Definition
The biological response to physical stimuli is called
Term
How does Affect influence how we respond to situations
Definition
* positive -> creative problem solving
* negative -> narrow thinking
ie. negative affect can make it harder to do easy tasks; positive affect makes it easy to do difficult task
Term
The Effect of Affect on Human Performance
Definition
Affect effects our :
* Attention
* Memory
* Assessment
* Performance
Term
Emotional Design
Definition
Design products that
* Motivate Learning
* Creativity
* Being Social
Term
Examples of Affective Interfaces
Definition
* Helping people with autism
* Tutors
* Sensitive Toys
Term
ways computer affect emotion
Definition
* recognize emotion
* Attractive products are perceived to work better
* Norman's 3 levels of design
* Persuasive machines
* Captology
* Benevolent and Malevolent deception
Term
Communication & Collaboration
Definition
* Face-to-face communication is ideal for computer mediated communication (CMC)
*Effective Communication underlies collaborative work
Term
Describe Shneiderman's matrix of communication and collaboration
Definition
C:\Users\rz4l\Google Drive\School stuff\629
Term
Collaboration
Definition
* goal Directed
* Focused partnership
- 2-3 People working together
- joint authors of a report
*tools have been developed for computer suppored collaborative work
Term
Some Examples of Collaboration
Definition
* Distance- Learning
* Shared Diaries
* Shared editors
Term
WYSIWYG
Definition
*View Fullpage text on screen
* Cursor Motion is natural and action is visible
* Labelled Icons for interactions
* Immediate display of results of action
* Reversible actions
Term
Direct Manipulation
Definition
* objects and actions are visible
* Rapid, incremental and reversible actions
* Pointing and selecting replaces typing
* visibility of results and actions
-----ie Microsoft office word processor
Term
Virtual Reality
Definition
Computer simulation of a world or subset of it in which the user is immersed
Term
Where is Virtual reality Used?
Definition
* Command and Control
* medical
* educational
* Games
Term
What makes Input devices successful
Definition
* Suitability
-to the task
-Level of training
-environment where task is performed
* Accuracy
* Cost
* Size or weight
Term
properties of Input Devces
Definition
* Property Sensed
* Number of dimensions
* Indirect Vs Direct
* Device acquisition time
* Gain/control to display (C:D)
Term
Non- Visual interfaces
Definition
* Speech and non-speech audio
-games for blind people
-tutorials
* Haptic Interface
-Realistic perception through touch
-virtual museums
-Medical education
-Interfaces for blind users
* Olfactory Interfaces
- Interfaces for smell
-odor cubes
-odor digital photo
Term
Benefits of Non-Visual Cues
Definition
* Confirm Action
* Offer Warning
* for visually impaired users
* Music/vibrations used to provide mood
Term
Quality of Control
Definition
* reduce Time
* Avoid harmful mistakes
* reduce user frustration
Term
Source of frustration
Definition
8 server Capacity, Network Speed and Modem reliability
* Lack of training
* Spam
* Viruses
Term
User Support
Definition
* Quick reference
* task-specific help
* Full explanation
* Tutorials
Term
Online Guidance
Definition
Context sensitive guidance that intelligently help
Term
What do wizards and Assistants do?
Definition
* Guide users through a series of steps
* Safe, quick and accurate guide
Term
what are things to consider when developing help
Definition
* How Help should be requested
-Button, function or separate application
* How should help be displayed
-same separate window
* What terminology should be used?
* Structured in database, single file or hierarchy
Term
What are the different types of Searches
Definition
* Specific fact finding
-George email address
* Extended fact finding
- what books are written by Stephen King
*Open ended browsing and problem solving analysis
-Is there promising research on genetic mutation
Term
How can Search be improved?
Definition
* Formulation
-Use fields for limiting source
-Control data results
* Action
-Consistent design and labeling on from
* Review of results
-Manipulate visualization
-Enable changing of sear parameters
* Use
-Allow queries & results to be saved or integrated
Term
What else can be searched?
Definition
* Images
* Audio
* Check other studios too
Term
What is Data Mining
Definition
Sorting through large amounts of data with sophisticated algorithms that identify trends in data and hidden pattern
Term
What is data mining used for
Definition
* Financial forecasting
* gene identification
* concerns for provacy
Term
Main concern of Data Mining
Definition
Privacy
Term
Information Visualization
Definition
Make interactive representation of abstract data to amplify cognition
Term
Big four or Seven
Definition
1. Overview
2. Zoom
3. Filter
4. Details on Demand
5. relate
6. History
7. Extract
Term
Film finder
Definition
* Database contains thousand of movies
* Searching with keywords
Term
Why does visualization work?
Definition
* Increasing the memory and processing resources available to the users
* Reduce search for information
Term
How can visualization be achieved
Definition
* advanced data structures
* High Resolution color displays
* Fast retrieval
* training
* careful testing
Term
What are changes that can be made by designers to increase Universal Usability: BLIND
Definition
* Equivalent images, videos, animation.
* title all pages.
* Appropriate heading links.
* Tables well coded
Term
What are changes that can be made by designers to increase Universal Usability: low Vision
Definition
* Clear Font
* Well spaced Words
* Option to resize
* Awareness of issues with magnificatiom
Term
What are changes that can be made by designers to increase Universal Usability: COLOR BLIND
Definition
* Careful use of Red / Green
* Don't make color a leading factor in design
* Contrast Changer
Term
What are changes that can be made by designers to increase Universal Usability: DEAF & HARD OF HEARING
Definition
* Subtitles
* transcripts* Signs
Term
What are changes that can be made by designers to increase Universal Usability: PRINT DISABILITY
Definition
* ability to resize text
* Clear font, well spaced
* Clear contrast
Term
What are changes that can be made by designers to increase Universal Usability: COGNITIVE DISABILITY
Definition
* Color Coding
* Sign Posting
* Graphics to support text
Term
What should designers do for Universal Usability
Definition
* Accommodate disabilities in design Lifecycle
* Comply with legislation
* test target users
Term
Effects of Emotion on performance
Definition
* Attention - dominates conscious processing
* Memory - emotional event better remembered
* Assessment - mood influences judgment decision making
* Performance- stress increases difficulty of problem solving vs relaxed users will be more forgiving of shortcomings in design
Term
How do computers recognize emotions?
Definition
Physiological Cues:
- GSR
- EKG
- EEG
- PULSE
- SWEAT
Term
do Attractive Products work better
Definition
* they are perceived to work better
* Kuroshu &Kashimura (1995)
* Tractinsky (1997)
Term
How do persuasive Technologies work?
Definition
* Changes User's Behavior
- reminders, pop ups
* simulate Cause and effect
- apps that teach kids how to save money
* Simulate Environment
- people using exercise cycles in a virtual environment were more motivated to exercise
* Simulate Outcomes
- outcomes of drinking alcohol and driving
Term
Benevolent Deception
Definition
* performance Issues
* Hiding system issues
* Skeumorphs
- white noise
- camera shutter sound on phone
Term
face-to face communication
Definition
* facial gestures
* Gaze
* Volume or Tone
* Body Language
* Personal Space
Term
Direct Manipulation
Definition
*Quick to perform tasks
* reduces error
*errors created are reversible
Term
Disadvantages of Direct manipulation
Definition
* SOME ACTIONS ARE COMBERSOME
* WRONG METAPHORS CAN BE USED
* Objects take up valuable screen space
* Requires hand to eye coordination
Term
Advantages of Command Line
Definition
* Powerful if you Know commands
* Accessible
Term
Disadvantages of Command Line
Definition
* spelling or miswording a command can cause problems
* requires user to remember commands
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