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HBSE 2
ZKA One
109
Other
01/24/2012

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Cards

Term
Big Social Work Question...
Definition
Why do people behave the way they do?
Term
Assessment
Definition
The investigation and determination of variables affecting an identified problem or issue.
Term
As a part of assessment, social workers focus on...
Definition
Families, work groups and environments, social agencies, organizations, neighborhoods, communities, and even local, state, and national government in addition to the individual.
Term
3 Major Thrust of Social Work
Definition
First, social workers can help people solve their problems and cope with their situations. Second, social workers can work with systems so that people can have better access to the resources and services they need. Third, social workers can "link people with systems" so that the client has access to resources and opportunities.
Term
A generalist practitioner is...
Definition
One who uses a wide range of knowledge and skills to help people with an extensive array of problems and issues.
Term
Process of Social Work
Definition
Assessment, plan of action, intervention or implementation, evaluation, and termination.
Term
Four Main Phases of Life Span
Definition
Infancy and childhood, adolescence, young and middle adulthood, and later adulthood.
Term
Human Diversity
Definition
The vast range of differences among groups, including those related to "age, class, color, culture, disability, ethnicity, gender, gender identity and expression, immigration status, political ideology, race, religion, sex and sexual orientation."
Term
Discrimination
Definition
The act of treating people differently because they belong to some group rather than on their own merit.
Term
Oppression
Definition
involves putting unfair and extreme limitations and constraints on members of an identified group.
Term
Population-at-Risk
Definition
Any group of "people who share some identifiable characteristic that places them at greater risk of social and economic deprivation and oppression than the general mainstream of society".
Term
Power
Definition
The ability to achieve one's goals despite the opposition of others"
Term
Culture
Definition
the configuration of shared attitudes, values, goals, spiritual beliefs, social expectations, arts, technology, and behaviors that characterize a broader society in which people live.
Term
Cultural Competency
Definition
the mastery of a particular set of knowledge, skills, policies, and programs used by the social worker that address the cultural needs of individuals, families, groups, and communities.
Term
Cross-cultural Understanding
Definition
the ability to appreciate and compare differences and similarities between and among different cultures.
Term
Privilege
Definition
special rights of benefits enjoyed because of elevated social, political, or economic status.
Term
Prestige
Definition
the amount of social respect or standing given to an individual based on occupation.
Term
Acclaim
Definition
enthusiastic approval or praise.
Term
Two important perspectives on sensitivity to group differences...
Definition
First, the values or orientation of a particular group will affect how an individual behaves. Second, attention is directed to how other people and groups in the social environment view the (diverse) group in question.
Term
Prejudgements and Stereotypes
Definition
predetermined assumptions made without assessing facts && standardized views about people who belong to some group that do not take into account individual qualities and differences.
Term
Basic Social Work Values
Definition
individual worth and dignity, client self-determination, commitment to social change and social justice, client empowerment, equal opportunity, nondiscrimination, and respect for diversity.
Term
Empowerment
Definition
the process of increasing personal, interpersonal, or political power so that individuals can take action to improve their life situations.
Term
Strengths Perspective
Definition
focuses on client resources, capabilities, knowledge, abilities, motivations, experience, intelligence, and other positive qualities that can be put to use to solve problems and pursue positive changes.
Term
4 Principles of Strengths Perspective
Definition
1. Every individual, group, family, and community has strengths.
2. Trauma and abuse, illness and struggle may be injurious, but they may also be sources of challenge and opportunity.
3. Assume that you do not know the upper limits of the capacity to grow and change, and take individual, group, and community aspirations seriously.
4.Every Environment is full of Resources.
Term
Types of Strengths
Definition
Individual, Family, Group, Organizational, & Community
Term
Natural Support Network
Definition
a group of people-including family, friends, neighbors, work colleagues, and fellow members in organizations such as churches and other community groups-who informally provide help and support.
Term
Organized Support Group
Definition
made up of people with similar problems who come together and provide each other with support, information about how to cope with difficulties, and suggestions for resources.
Term
Potential Community Assets -which improve a community's functioning and quality of life
Definition
citizens' "religious, cultural, athletic, and recreational" associations, private businesses, public institutions-schools, libraries, parks, police and fire stations; and non profit institutions such as hospitals and social service agencies.
Term
Resiliency
Definition
the ability of an individual, family, group, community, or organization to recover from adversity and resume functioning even when suffering serious trouble, confusion, or hardship.
Term
Two Dimensions of Resiliency
Definition
RISK involves "stressful life events or adverse environmental conditions that increase the VULNERABILITY, defenselessness or helplessness, of individuals.
Term
Protection
Definition
concerns those factors that buffer, moderate, and protect against those vulnerabilities.
Term
Values
Definition
perceptions and opinions held by individuals, professions, and cultures about "what is good and desirable".
Term
Ethics
Definition
principles based on values that guide behavior and determine "what is right and correct".
Term
6 Basic Ethical Principles
Definition
1. Social workers; primary goal is to help people in need and to address social problems.
2. Social workers challenge social injustice.
3. Social workers respect the inherent dignity and worth of the person.
4. Social workers recognize the central importance of human relationships.
5. Social workers behave in a trustworthy manner.
6. Social workers practice within their areas of competence and develop and enhance their professional expertise.
Term
Social Justice
Definition
the idea that in a perfect world all citizens would have identical "rights, protection, opportunities, obligations, and social benefits".
Term
International and Global
Definition
involving two or more nations && involving the entire world.
Term
Ethics in Social Work, Statement of Principles
Definition
1. Preface
2. Definition of Social Work
3. International conventions
4. Principles
5. Professional conduct
Term
Ethical Dilemmas
Definition
situations in which ethical principles conflict and all solutions are imperfect.
Term
Confidentiality
Definition
being trustworthy and keeping information in confidence.
Term
Critical Thinking
Definition
the careful examination and evaluation of beliefs and actions to establish an independent decision about what is true and what is not.
Term
Six Areas Involving How a Worker Should Behave...
Definition
The worker has ethical responsibilities to clients, colleagues, in practice settings, as professionals, to the social work profession, and to the broader society.
Term
Theory
Definition
a coherent group of principles, concepts, and ideas organized to explain some observable occurrence or trend.
Term
Ecosystems Theory Incorporates...
Definition
concepts from both systems theories and the ecological perspective.
-systems theory used to describe and analyze people and other living systems and their transactions.
Term
Person-In-Environment
Definition
sees people as constantly interacting with various systems around them.
Term
System
Definition
set of elements that are orderly and interrelated to make a functional whole.
Term
Boundaries
Definition
the borders or margins that separate one entity from another.
Term
Subsystem
Definition
a secondary or subordinate system that is a component of a larger system.
Term
Homeostasis
Definition
the tendency for a system to maintain a relatively stable, constant state of balance.
Term
Role
Definition
culturally established social behavior and conduct expected of a person in any designated interpersonal relationship.
Term
Relationship
Definition
a reciprocal, dynamic, interpersonal connection characterized by patterns of emotional exchange, communication, and behavioral interaction.
Term
Input
Definition
involves the energy, information, or communication flow received from other systems.
Term
Output
Definition
the response of a system, after receiving and processing input, that affects other systems in the environment.
Term
Outcomes
Definition
specific variables that are measured for the purpose of evaluation.
Term
Feedback (Positive & Negative)
Definition
special form of input in which a system receives information about its own performance.
-N involves problematic functioning.
-P involves a system;s receiving information about what it is doing correctly in order to maintain itself.
Term
Interface
Definition
the point at which two systems come into contact with each other or communicate.
Term
Differentiation
Definition
a system's tendency to move from a simpler to a more complex existence.
Term
Entropy
Definition
tendency of a system to progress toward disorganization, depletion, and death.
Term
Negative Entropy
Definition
the process of a system toward growth and development.
Term
Equifinality
Definition
there are many different means to the same end.
Term
Social Environment
Definition
involves the conditions, circumstances, and human interactions that encompass human beings.
Term
Transactions
Definition
people communicating and interacting with others in their environments.
Term
Energy
Definition
the natural power of active involvement between people and their environments.
Term
Interface EP
Definition
the exact point at which the interaction between an individual and the environment takes place.
Term
Adaptation
Definition
the capacity to adjust to surrounding environmental conditions.
Term
Coping
Definition
a form of adaptation that implies a struggle to overcome problems.
-negative experiences
Term
Five Types of Coping Skills
Definition
First, people need to solicit and obtain the types of information they need to function well. Second, a person who loses a job needs to develop a plan for finding another one. Third, coping skills involve controlling emotions. Fourth, people need coping skills to control their needs for immediate gratification. Lastly, coping skills involve identifying alternative ways of approaching a problematic situation and evaluating the pros and cons of each alternative.
Term
Interdependence
Definition
the mutual reliance of each person on every other person.
Term
Micro System
Definition
Refers to individual. A person is a type of system that entails biological, psychological, and social systems.
Term
Mezzo System
Definition
Refers to any small group, including family, work groups, and other social groups.
Term
Macro System
Definition
Refers to a system larger than a small group.
Term
Two Major Types of Macro Systems
Definition
1. Communities
2. Organizations
Term
Community
Definition
a number of people with something in common that connects them in some way and that distinguishes them from others.
Term
Organizations
Definition
structured groups of people who come together to work toward some mutual goal and perform established work activities that are divided among various units.
Term
Organizational Theory
Definition
includes specific attempts to understand how organizations function, what improves or impairs the ability of an organization to accomplish its mission, and what motivates people to work toward organizational goals.
Term
Community Theory 2 Primary Components
Definition
1. perspectives on the nature of communities.
2. how social workers practice within the community context.
Term
3 Major Concepts of Community
Definition
1. designate a group of people
2. group must have something in common
3. individuals must interact in some way or have potential to do so
Term
Structure
Definition
refers to the boundaries that define and the rules that govern any particular community.
Term
Structural Perspective
Definition
focuses on how individuals fit into their community environment and are linked to those who govern them.
Term
3 Dimensions of Communities
Definition
1. Communities are political entities-organized as a province, city, township, etc.
2. power-larger units exert power and control over smaller subsytems.
3. geographical organization-the data of the community
Term
Sociopsychological Perspective
Definition
involves how its members feel about themselves and interact with one another.
Term
Human Ecology Perspective
Definition
focuses on the relationship of populations to their environment, especially in regard to spatial organization-how people and services are distributed.
Term
Competition HEP
Definition
concerns how community members vie for the use of land and seek an advantage of place for commercial, industrial, institutional, and residential purposes.
Term
Segregation
Definition
the detachment or isolation of some group having certain common characteristics through social pressure, restrictive laws, or personal choice.
Term
Integration
Definition
the process of bringing together and blending a range of groups into a unified, functional whole.
Term
Social Systems Perspective
Definition
emphasizes analyzing how the various social subsystems within the community interact with each other.
Term
Locality (Community) Development Model
Definition
asserts that community change can best be brought about through broad participation of a wide spectrum of people at the local community level.
Term
Social Planning Approach
Definition
emphasizes a technical process of problem solving.
Term
Focus Group
Definition
a gathering of people who meet to discuss a specific topic or issue, evaluate it in depth, share information, and when appropriate, propose solutions or plans of action.
Term
Social Action Approach
Definition
assumes there is a disadvantaged segment of the population that needs to be organized in order to pressure the power structure for increased resources or for treatment more in accordance with democracy or social justice.
Term
Social Services
Definition
include the work that social work practitioners and other helping professionals perform for improving people's physical and mental health; promoting self-determination and independence; fortifying family bonds; enhancing quality of life; and seeking the effective functioning of individuals, families, groups, and communities.
Term
Social Agency
Definition
organization providing social services overseen by a board of directors and usually staffed by various personnel including social workers, members of other professions, paraprofessionals, and clerical staff.
Term
Social Entities
Definition
dictate how people should behave and what responsibilities employees must assume as they do their jobs.
Term
Goal-Directed
Definition
existing for some specified purpose.
-exist to provide services and resources to help people with designated needs.
Term
Deliberately structured and coordinated activity systems
Definition
clusters of work activities performed by designated units withing an org.
Term
Linkage to the External Environment
Definition
an org. is in constant interaction with other systems in the social environment.
Term
Organizational Problems Include...
Definition
uncertainties in the environment, vague processes, vague goals, and goal displacement.
Term
Accountability
Definition
a practitioner's responsibility to clients, community, and agency for ethical and effective practice.
Term
Goal Displacement
Definition
often occurs when the means to a goal becomes the goal itself.
Term
Roles
Definition
the expected behaviors and professional tasks considered important as social workers go about their work in macro social environments.
Term
Enabler
Definition
a worker helps a client cope with various stresses ranging from crisis situations to community issues.
Term
Mediator
Definition
involves resolving arguments or conflicts among micro, mezzo, or macro systems.
Term
Integrator/Coordinator
Definition
from advocacy and identification of coordination opportunities, to provision of technical assistance, to direct involvement in the development and implementation of service linkages.
Term
Management
Definition
involves having some level of administrative responsibility for a social agency or other unit in order to accomplish many things.
Term
Educator
Definition
involves giving information and teaching skills to client and other systems.
Term
Broker
Definition
helps link clients with community resources and services.
Term
Facilitator
Definition
one who guides and directs a group encounter or gathering.
Term
Initiator
Definition
the person or persons who call attention to an issue.
Term
Negotiator
Definition
represents an org., group, or an individual that is trying to gain something from another group or system.
Term
Advocate
Definition
the act of directly representing, defending, intervening, supporting, or recommending a course of action on behalf of one or more individuals, groups, or communities, with the goal of securing or retaining social justice.