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| involves paid for communications |
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| a general goal of a business |
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| pieces of software designed for a specific purpose and for use on smartphones and tablets |
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| something that is owned by a business, examples include land, buildings, vehicles and machinery |
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| the power to control others and to make decisions |
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average rate of return(ARR) |
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| compares the average yearly profit from an investment with the cost of the investment and is stated as a percentage |
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| another name for the statement of financial position |
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| a way of analysing a products share and growth in their market |
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| the level of production at which a business's total costs and revenue from sales are equal |
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| shows a business's costs and revenues and the level of production needed to break even |
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| organizations that offer a range of financial services; their major business is providing savings accounts and lending money for the purpose of buying property |
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| a document setting out what a business dos and what it hopes to achieve in the future |
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| the process of producing a business plan |
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| a product with a high market share in a low-growth market |
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| the money that flows into and out of a business on a day-to-day basis |
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| A financial planning tool that estimates the money coming into and going out of the business on a month-by-month basis; it allows the business to predict times when additional finance may be needed to maintain liquidity. |
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| a record of the cash inflows and outflows that took place over an earlier period of time |
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| Maintaining control by keeping authority at the senior levels of the organisation. |
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| The line through the hierarchy that shows who is responsible for whom from top to bottom of an organisation. |
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| a genral term for the delivery of specialist computing services, such as the storage of very large amounts of data, provided by business using the internet |
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| an asset that a bank holds as security for the repayment of a loan |
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