Term
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Definition
| examination or review of records |
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Term
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Definition
| intellectual skills that include problem solving, decision making, critical thinking, and creativity |
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Definition
| evaluation of a client's health care while the client is still receiving care from the agency |
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Term
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Definition
| a planned ongoing, purposeful activity in which clients and health care professionals compare expected outcomes to actual outcomes |
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Term
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Definition
| a statement that consists of two parts: a conclusion and supporting data |
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Definition
| the phase of the nursing process in which the nursing care plan is put into action |
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Definition
| all verbal and nonverbal activities people use when communicating directly with one another |
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Definition
| focuses on demonstratable changes in the client's health status as result of nursing care |
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Term
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Definition
| a component of quality assurance that focuses on how care was given |
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Term
| Quality Assurance Program (QA) |
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Definition
| an ongoing systematic process designed to evaluate and promote excellence in the health care provided to clients |
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Term
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Definition
| an organizational commitment and approach used to continuously improve all processes in the organization with the goal of meeting and exceeding customer expectations and outcomes; also known as total quality management (TQM) and continuous quality improvement (CQI) |
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Term
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Definition
| evaluation of a client's record after discharge from an agency |
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Term
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Definition
| process for identifying factors that bring about deviations in practices that lead to an event |
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Term
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Definition
| an unexpected occurence involving death or serious physical or psychological injury, or the risk thereof |
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Term
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Definition
| focuses on the setting in which care is given |
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Term
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Definition
| "hands on" skills such as those required to manipulate equipment, administer injections, and move or reposition clients |
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