Term
| Application Programming Interface (API) |
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Definition
| a set of routines, protocols, and tools for building software applications |
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Term
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Definition
| an approach to conducting electronic business on the internet |
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Term
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Definition
| implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction |
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Term
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Definition
| when those with access to technology have great advantages over those without access to technology |
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Term
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Definition
| a new way of doing things that initially does not meet the needs of existing customers |
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Term
| Document Management System (DMS) |
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Definition
| supports the electronic capturing, storage, distribution, archiving, and accessing of documents |
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Term
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Definition
| conducting of business on the internet, not only buying and selling, but also serving customers and collaborating with business partners |
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Term
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Definition
| the buying and selling of goods and services over the internet |
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Term
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Definition
| serves as a gateway through which a visitor can access a number of other Eshops |
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Term
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Definition
| interactive business communities providing a central market space where multiple buyers and sellers can engage in ebusiness activities |
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Term
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Definition
| anything that can be documented, archived, and codified, often with the help of IT |
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Term
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Definition
| knowledge contained in people's heads |
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Term
| HyperText Markup Language (HTML) |
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Definition
| the predominant markup language for web pages |
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Term
| Hypertext Transport Protocol (HTTP) |
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Definition
| the internet standard that supports the exchange of information on the WWW |
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Term
| Uniform Resource Locator (URL) |
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Definition
| a specific character string that constitutes a reference to an Internet resource |
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Term
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Definition
| a type of communications service that enables someone to create a kind of private chat room with another individual in order to communicate in real time over the internet |
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Term
| Knowledge Management System (KMS) |
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Definition
| supports the capturing, organization, and dissemination of knowledge throughout an organization |
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Term
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Definition
| software that supports team interaction and dynamics including calendaring, scheduling, and videoconferencing |
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Term
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Definition
| provides a visual interface to build a mashup, allowing a user to drag and drop data points into a web application |
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Term
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Definition
| an evolving extension of the WWW in which web content can be expressed not only in natural language, but also in a format that can be read and used by software agents, thus permitting them to find, share, and integrate information more easily |
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Term
| Structured "Process" Collaboration |
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Definition
| involves shared participation in business processes in which knowledge is hard-coded as rules; is beneficial in terms of improving automation and the routing of information |
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Term
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Definition
| a set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously |
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Term
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Definition
| a website or web application that uses content from more than one source to create a completely new service |
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Term
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Definition
| web-based tools that make it easy for users to add, remove, and change online content |
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Term
| Workflow Management System |
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Definition
| facilitates the automation and management of business processes and controls the movement of work through the business process |
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Term
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Definition
| a global hypertext system that uses the internet as its transport mechanism |
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Term
| Business-to-Business (B2B) |
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Definition
| businesses buying from and selling to each other over the internet |
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Term
| Business-to-Consumer (B2C) |
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Definition
| any businesses that sells its products or services to consumers over the internet |
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Term
| Consumer-to-Business (C2B) |
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Definition
| any customer that sells a product or service to a business over the internet |
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Term
| Consumer-to-Consumer (C2C) |
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Definition
| sites primarily offering goods and services to assist consumers interacting with each other over the internet |
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Term
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Definition
| a version of a retail store where customers can shop at any hour of the day without leaving their home or office; also called “Estore" or "Etailer” |
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Term
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Definition
| an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information |
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Term
| Unstructured "Information" Collaboration |
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Definition
| includes document exchange, shared whiteboards, discussion forums, and email; these functions can improve personal productivity, reducing the time spent searching for information or chasing answers |
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Term
| Knowledge Management (KM) |
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Definition
| involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions |
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Term
| Content Management System (CMS) |
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Definition
| provides tools to manage the creation, storage, editing, and publication of information in a collaborative environment |
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Term
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Definition
| defines all the steps or business rules, from beginning to end, required for a business process |
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Term
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Definition
| blends audio, video, and document-sharing technologies to create virtual meeting rooms where people "gather" at a password-protected website |
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