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Final Exam OB
Final Exam OB
29
Management
Undergraduate 4
12/09/2011

Additional Management Flashcards

 


 

Cards

Term

TASK INTERDEPENDENCE

 

Assembly line

 

 

Definition

 

  1. POOLED - wait till 1 is done then do next
  2.  RECIPROCAL - circulation, requires cooperation
  3. SEQUENTIAL - depends on others
Term

 


 

Builds Team Cohesiveness

 

 

 

KNOW 3

Definition

 

  1. SIZE, # of expers
  2.  DIVERSITY
  3. COMPETITION (healthy)
  4. CELEBRATE SUCCESS
  5. SIMILARITIES


Term
LEADERSHIP TYPES
Definition

 

RELATIONSHIP

INTERESTED IN GETTING ALONG, BEING LIKED, BUILDING GOOD RELATIONSHIPS


TASK ORIENTED

MISSION, GET JOB DONE,

RELATIONSHIPS ARE SECONDARY

Term
LEADERSHIP STYLES
Definition

 

  1. DIRECTIVE
  2.  SUPPORTIVE
  3. DELEGATING
  4. COACHING


Term
INFORMAL POWER
Definition

 

 

  1. REFERENT
  2. EXPERT
  3. CHARISMATIC
Term

 

SOURCES OF CONFLICT

 

 

KNOW 3

Definition

 

  1. LEADERSHIP
  2. MISPLACED PRIORITIES
  3. PERSONALITIES
  4. SCARCITY OF RESOURCES
Term
WAYS TO HANDLE CONFLICT
Definition

 

  1. ACCOMMODATE
  2. AVOID
  3. COMPETE
  4. COMPROMISE
  5. COLLABORATE
Term

 

BARRIERS TO COMMUNICATION

 

 

KNOW 3

Definition

 

  1. NOISE
  2. CULTURE
  3. POOR LISTENING SKILLS
  4. RUMORS
Term
HUMAN RESOURCE STRATEGY
Definition

 

  1. ATTRACT
  2. HIRE
  3. TRAIN
  4. RETAIN
Term

TEAMS/GROUPS


Advantages vs. Disadvantages



Definition

 

ADVANTAGES:  DIVERSITY, BUY-IN


DISADVANTAGES:  GROUP THINK, TIME

Term

 

 

Divisional Design

vs

Functional Design

Company starts with a functional design and after a while they will have to overlay as they grow with a divisional design. 

WHAT WOULD CAUSE AN ORGANIZATION TO OVERLAY A DIVISION OVER A FUNCTIONAL ORGANIZATION?

 

Definition

 

  1. COSTS
  2. DIFFERING PRIORITIES
  3. GROWTH
  4. TECHNOLOGY

 

Term
MATRIX
Definition

 

  1. SPEED
  2. INNOVATION
  3. COMMUNICATION


Term

HOW DO YOU CREATE AN ADAPTIVE CULTURE

flat, empowers people

 

Definition

 

  1. BIAS TOWARDS ACTION (encourage)
  2. ENCOURAGE DECISION MAKING/RISK TAKING
  3. (get everyone) FOCUSSED
Term

 

FORCES THAT CREATE THE NEED FOR ORGANIZATIONAL CHANGE

 

 

KNOW 3

Definition

 

  1. POLITICAL ENVIRONMENT
  2. ECONOMICS
  3. COMPETITION
  4. SOCIAL PRESSURE
Term

EVOLUTIONARY CHANGE

VS

REVOLUTIONARY CHANGE

Definition

 

EVOLUTIONARY CHANGE

 

MINDSET, VERY SLOW, METHODICAL, STRUCTURED, CONSTANT

 

REVOLUTIONARY CHANGE

 

 

RAPID, BROAD FOCUS, DRAMATIC



Term
RESISTANCE TO CHANGE
Definition

 

  1. COMMUNICATE
  2. EMPOWER
  3. PARTICIPATE
  4. TRAIN
  5. COERCE


Term
HOW DOES SIZE IMPACT GROUP
Definition
  1. GROUP THINK
  2. INNOVATIVE
  3. SOCIAL LOAFING
  4. CREATIVE
Term
PERFORMANCE EQUATION
Definition

PERFORMANCE =


MOTIVATION + SKILLS + WORK ENVIRONMENT

Term
MOTIVATION
Definition

 

  1. FEEDBACK
  2. AUTONOMY/RESPONSIBILITY
  3. MEANINGFUL


Term
WHAT IS THE MAJOR COMPLEXITY WITH MATRIX MANAGEMENT
Definition

 

AVOID BECAUSE IT INTRODUCES CONFUSION

 

"MULTIPLE BOSSES"

 

Term

Discussion question


5 PERSONALITY TRAITS, WHY YOU MIGHT NEED ALL OF THEM

Definition

 

  1. CONSCIENTIOUS
  2. AGREEABLESS
  3. NEUROTIC
  4. EXTROVERT
  5. OPEN TO EXPERIENCE


Term

 Discussion Question

 

 

 

5 STAGES OF TEAM DEVELOPING

 

Definition
  1. FORMING - BRING PPL TOGETHER
  2. STORMING (GETTING TO KNOW EACH OTHER, DEFINE ROLE, LEADER EMERGES)
  3. NORMING (ACCEPTING ROLES, ACCEPTING LEADER, FOCUS ON MISSION)
  4. PERFORMING(ACHIEVING MISSION, CELEBRATING SUCCESSES)
  5. ADJOURNING (MISSION ACCOMPLISHED)

 

Term

Discussion Question


SOCIAL LOAFING

WHAT IS IT?

AND HOW DO YOU REDUCE IT?

Definition

Tendency of people to work less when they are in a group than when they are alone.  People think other guy has it covered, I don't make a difference

  1. REMIND THEM OF THE MISSION
  2. EVALUATE OTHER TEAM MEMBERS 360
  3. KEEP GROUP AS SMALL AS POSSIBLE


Term

Discussion Question


4 SOURCES OF FORMAL POWER

Definition

 

  1. COERCIVE (I'm the boss)
  2. LEGITIMATE (what the organization gives you when you get the position or promoted)
  3. INFORMATION, ACCESS TO INFORMATION
  4. REWARD (RAISES AND PROMOTION)


Term

Discussion Question


COMMUNICATION PROCESS DIAGRAM

Definition


[image]

 

CODE, TRANSMIT, DECODE BY RECIEVER AND FEEDBACK

Term

Discussion Question


ESCALATION OF COMMITMENT (trap)

error of decison making

 

Definition

 

Tendency to invest additional time, money, or effort into bad or unproductive decision

 

  1. pride,refusal to admit we made a mistake
  2. amount of money or resources that have been lost

 

 

 

 

 

 

Term

Discussion Question


WHAT ARE THE 5 COMPONENTS  OF


JOB CHARACTERISTICS MODEL

INTRINSIC/EXTRINIC VALUES HELPS DETERMINE PAY/COMPENSATIONAUTONOMY

 

 

 

 

Definition
  1. SKILL VARIETY
  2. TASK IDENTITY
  3. TASK SIGNIFICANCE
  4. KNOWLEDGE OF RESULTS
  5. FEEDBACK
Term

Discussion Question



WHY IS ORGANIZATIONAL CULTURE  IMPORTANT AND IS IT ACHIEVEABLE IN THE 21ST CENTURY

Definition

no wrong answer

 

Culture influences employees work attitudes and behaviors.

training, offering incentives

 

Organizations need to spend time understanding their culture. Organizational culture relates to the underlying set of key values, beliefs, and norms shared by the workforce.Cultural awareness will help organizations develop more effective business strategies. Problems arise because the culture of the organization remains the same.  Therefore, 21st organizations need to recognize the importance of understanding their own corporate culture.

 

Term
EXTRA CREDIT ANSWER
Definition
MISSION
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