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F.O.B. Final Exam
Chapters 13, 14, 15
102
Business
Undergraduate 3
05/03/2013

Additional Business Flashcards

 


 

Cards

Term
Leader
Definition
An individual within a group or an organization who wields the most influence over others
Term
Leadership
Definition
The process whereby one individual influences other group members toward the attainment of defined group or organizational goals
Term
Great Person Theory
Definition

The view that leaders possess special traits that set them apart from others and that these traits are responsible for their assuming positions of power and authority

 

Term
Leadership Motivation
Definition
The desire to influence others, especially toward the attainment of shared goals
Term
Personalized Power Motivation
Definition
The wish to dominate others, reflected by an excessive concern with status
Term
Socialized Power Motivation
Definition
The desire to cooperate with others, to develop networks and coalitions
Term
Multiple Domains of Intelligence
Definition

Intelligence as measured in several different ways, such as;

- Cognitive Intelligence

(traditional measures of the ability to integrate and interpret information)

- Emotional Intelligence

(the ability to be sensitive to one's own and others' emotions)

- Cultural Intelligence

(awareness of cultural differences between people)

Term
Cultural Intelligence
Definition
A person's sensitivity to the fact that leaders operate differently in different cultures
Term
Autocratic Leadership Style
Definition
A style of leadership in which the leader makes all decisions unilaterally
Term
Participative Leadership Style
Definition
A style of leadership in which the leader permits subordinates to take part in decision making and also gives them a considerable degree of autonomy in completing routine work activities
Term
Autocratic-Delegation Continuum Model
Definition

An approach to leadership describing the ways in which leaders allocate influence to subordinates.

- this ranges from:

*Controlling everything (autocratic)

to;

*Allowing others to make decisions for themselves (delegating).

Between these extremes are more participative forms of leadership -- 'Consulting' and 'Making Joint Decisions'

Term
Two-Dimensional Model of Subordinate Participation
Definition

An approach to leadership that describes the nature of the influence leaders give followers.

- It distinguishes between leaders who are 'directive' to 'permissive' toward subordinates and the extent to which they are 'participative' or 'autocratic' in their decision making

- Individual leaders may be classsified into four types in terms of where they fall when these two dimensions are combined

Term
Initiating Structure
Definition

Activities by a leader designed to enhance productivity or task performance.

- Leaders who focus primarily on these goals are described as demonstrating a 'task-oriented' style

Term
Consideration
Definition

Actions by a leader that demonstrate concern with the welfare of subordinates and establish positive relations with them.

- Leaders who focus primarily on this task are often descrived as demonstrating a 'person-oriented' style

Term
Grid Training
Definition
A multi-step process designed to cultivate two important leadership skills - concern for 'people' and 'production'
Term
Leader-Member Exchange (LMX) Model
Definition
A theory suggesting that leaders from different relations with various subordinates and that their nature can exert strong effects on subordinates' performance and satisfaction
Term
Grassroots Leadership
Definition
An approach to leadership that turns the traditional management hierarchy upside down by empowering people to make their own decisions
Term
Attribution Approach (to leadership)
Definition
The approach to leadership that focuses on leaders' attributions of followers' performance - that is, their perceptions of its underlying causes
Term
Rally 'Round the Flag Effect
Definition
The tendency for followers to make positive attributions about their leaders when they appear to be working to keep things together during a crisis situation
Term
Charismatic Leaders
Definition
Leaders who exert especially powerful effects on followers by virtue of their commanding confidence and clearly articulated visions
Term
Pragmatic Leadership
Definition
A type of leadership based on methodically developing solutions to problems and working them through in a thorough manner
Term
Transformational Leadership
Definition
Leadership in which leaders use their charisma to transform and revitalize their organizations
Term
Contingency Theories of Leader Effectiveness
Definition
Any of several theories that recognize that certain styles of leadership are more effective i nome situations than others
Term
LPC Contingency Theory
Definition
A theory suggesting that leader effectivenes is determined both by characteristics of leaders (their LPC scores) and by the level of situational control they are able to exert over subordinates
Term
LPC
Definition
Short for "Esteem for Least Preferred Coworker," a personality variable distinguishing individuals with respect to their concern for people (high LPC) and their concern for production (low LPC)
Term
Leader Match
Definition
The practice of matching leaders (based on their LPC scores) to the groups whose situations best match those in which they are expected to be most effective according to LPC contingency theory
Term
Situational Leadership Theory
Definition
A theory suggesting that the most effective style of leadership - delegating, participating, selling, or telling - depends on the extent to which followers require guidance, direction, and emotional support
Term
Path-Goal Theory
Definition
A theory of leadership suggesting that subordinates will be motivated by a leader only to the extent they perceive this individual as helping them to attain valued goals
Term
Normative Decision Theory
Definition
A theory of leader effectivenes focusing primarily on strategies for choosing the most effective approach to making decisions
Term
Substitutes for Leadership
Definition
The view that high levels of skill among subordinates or certain features of technology and organizational structure sometimes serve as substitutes for leaders, rendering their guidance or influence superfluous
Term
Leadership Development
Definition
The practice of systematically training people to expand their capacity to function effectively in leadership roles
Term
Guanxi
Definition
In China, a person's network of personal and business connections
Term
Networking
Definition
A leadership development tool designed to help people make connections to others whom they can turn for information and problem solving
Term
Executive Coaching
Definition
A technique of leadership development that involves custom-tailored, one-on-one learning aimed at improving an individual leader's performance
Term
Action Learning
Definition
A leadership development technique involving a continuous process of learning and reflection that is supported by colleagues and that emphasizes getting things done
Term
Organizational Culture
Definition
A cognitive framework consisting of attitudes, values, behavioral norms, and expectations shared by organization members
Term

Toxic Organizational Cultures

 

Definition
Organizational cultures in which people feel that they are not valued (opposite of healthy organizational cultures).
Term
Healthy Organizational Cultures
Definition
Organizational cultures in which people feel that they are valued (opposite of toxic organizational cultures).
Term
Subcultures
Definition
Cultures existing within parts of organizations rather than entirely throughout them
Term
Dominant Culture
Definition
The distinctive, overarching "personality" of an organization
Term
Double S Cube
Definition

A system of categorizing four types of organiational culture by combining two dimensions - 'sociability' and 'solidarity'

- Each of the four resulting cultural types - 'networked culture', 'mercenary culture', 'fragmented culture', and 'communal culture' - can be both positive and negative in nature

Term
Sociability
Definition
A dimension of the 'S Cube' characterized by the degree of friendliness typically found among members of an organization
Term
Solidarity
Definition
A dimension of the 'Double S Cube' characterized by the degree to which people in an organization share a common understanding of the tasks and goals about which they are working
Term
Networked Culture
Definition
In the 'Double S Cube', this type of organizational culture is characterized by high levels of sociability and low levels of solidarity
Term
Mercenary Culture
Definition
In the 'Double S Cube', this type of organizational culture is characterized by a low degree of sociability and a high degree of solidarity
Term
Fragmented Culture
Definition
In the 'Double S Cube', this type of organizational culture is characterized by a low degree of sociability and a low degree of solidarity
Term
Communal Culture
Definition
In the 'Double S Cube', this type of organizational culture is characterized by both a high degree of sociability and a high degree of solidarity
Term
Symbols
Definition
Material objects that connote meanings that extend beyond their intrinsic content
Term
Statements of Principle
Definition

Explicitly written statements describing the principle beliefs that guide an organization.

- Such documents can help reinforce an organization's culture

Term
Codes of Ethics
Definition
Documents in which explicit statements are made that express a company's ethical values
Term
Culture Clashes
Definition
Problems resulting from attempts to merge two or more organizational cultures that are incompatible
Term
Creativity
Definition
The process by which individuals or teams produce novel and useful ideas
Term
Divergent Thinking
Definition
The process of reframing familiar problems in unique ways
Term
Creativity Heuristics
Definition
Rules that people follow to help them approach tasks in novel ways
Term
Productive Forgetting
Definition
The ability to abandon unproductive ideas and temporarily put aside stubbor problems until new approaches can be considered
Term
Intrinsic Task Motivation
Definition
The motivation to do work because it is interesting, engaging, or challenging in a positive way
Term
Morphology
Definition
An approach to analyzing problems in which basic elements are combined in systematically different ways
Term
Innovation
Definition
The successful implementation of creative ideas within an organization
Term
Mission Statement
Definition
A document describing an organization's overall direction and general goals
Term
Organizational Structure
Definition
The formal configuration between individuals and groups with respect to the allocation of tasks, responsibilities, and authorities within organizations
Term
Organizational Chart
Definition
A diagram representing the connections between the various departments within an organization; a graphic representation of organizational design
Term
Hierarchy of Authority
Definition
A configuration of the reporting relationships within organizations, that is, who reports to whom
Term
Division of Labor
Definition
The process of dividing the many tasks performed within an organization into specialized jobs
Term
Span of Control
Definition
The number of subordinates in an organization who are supervised by an individual manager
Term
Line Positions
Definition
Positions in organizations in which people can make decisions related to doing its basic work
Term
Staff Positions
Definition
Positions in organizations in which people make recommendations to others but who are not themselves involved in making decisions concerning the organization's day-to-day operations
Term
Decentralization
Definition
The extent to which authority and decision making are spread throughout all levels of an organization rather than being reserved exclusively for top management
Term
Departmentalization
Definition
The process of breaking up organizations into coherent units
Term
Functional Organizations
Definition
The type of departmentalization based on the activites or functions performed
Term
Product Organization
Definition
The type of departmentalization based on the products (or product lines) produced
Term
Matrix Organization
Definition
The type of departmentalization in which a product or projcect form is superimposed on a functional form
Term
Classical Organizational Theory
Definition
The approach that assumes that there is a single best way to design organizations
Term
Neoclassical Organizational Theory
Definition
An attempt to improve on the classical organizational theory that argues that not only economic effectiveness, but also employee satisfaction, should be goals of an industrial organization
Term
Horizontal Organization
Definition
The practice of structuring organizations by processes performed, using autonomous work teams in flattened hierarchies
Term
Contingency Approach to Organizational Design
Definition
The contemporary approach that recognizes that no one approach to the organizational design is best, but that the best design is the one that fits with the existing environmental conditions
Term
Mechanistic Organization
Definition
An internal organizational structure in which people perform specialized jobs, many rigid rules are imposed, and authority is vested in a few top-ranking officials
Term
Organic Organization
Definition
An internal organizational structure in which jobs tend to be very general, there are few rules, and decisions can be made by lower-level employees
Term
Operating Core
Definition
Employees who perform the basic work related to an organization's product or service
Term
Strategic Apex
Definition
Top-level executives responsible for running an entire organization
Term
Middle Line
Definition
Managers who transform information between higher and lower levels of the organizational hierarchy
Term
Technostructure
Definition
Organizational specialists responsible for standardizing various aspects of an organization's activities
Term
Support Staff
Definition
Individuals who provide indirect support services to an organization
Term
Simple Structure
Definition
An organization characterized as being small and informal, with a single powerful individual, often the founding entrepreneur, who is in charge of everything
Term
Machine Bureaucracy
Definition
An organizational form in which work is highly specialized, decision making is concentrated at the top, and the work environment is not prone to change (government office)
Term
Professional Bureaucracy
Definition
Organizations in which there are lots of rules to follow, but employees are highly skilled and free to make decisions on their own (hospitals and universities)
Term
Divisional Structure
Definition
The form used by many large organizations, in which separate autonomous units are created to deal with entire product lines, freeing top management to focus on large-scale, strategic decisions.
Term
Adhocracy
Definition
A highly informal, organic organization in which specialists work in teams, coordinating with each other on various projects (many software development companies)
Term
Boundaryless Organization
Definition
An organization in which chains of command are eliminated, spans of control are unlimited, and rigid departments give way to empowered teams
Term
Modular Organization
Definition
An organization that surrounds itself by a network of other organizations to which it regularly outsources noncore functions
Term
Virtual Organization
Definition
A highly flexible, temporary organization formed by a group of companies that join forces to exploit a specific opportunity
Term
Affiliate Networks
Definition
Satellite organizations affiliated with core companies that have helped them develop
Term
Autonomous Change
Definition
A change in one part of an organization that is made independently of the need for change in another part
Term
Systemic Change
Definition
A change in one part of an organization that is related to chanage in other parts of it
Term
Interorganizational Designs
Definition
Organizational designs in which two or more organizations come together
Term
Conglomerate
Definition
A form of organizational diversification in which an organization (usually a very large, multinational one) adds an entirely unrelated business or product to its organizational design
Term
Strategic Alliance
Definition
A type of interorganizational design in which two or more separate companies combine forces to develop and operate a specific business. (associated with mutual service consortia, joint ventures, and value-chain partnerships)
Term
Mutual Service Consortia
Definition
A type of strategic alliance in which two similar companies from the same or similar industries pool their resources to recieve a benefit that would be too difficult or expensive for either to obtain alone
Term
Value-Chain Partnership
Definition
Strategic alliances between companies in different industries that have complementary capabilities
Term
Joint Ventures
Definition
Strategic alliances in which several companies work together to fulfill opportunities that require the capabilities of one another
Term
Networked Incubator
Definition
Partnerships between established companies (often Internet-based firms), which provide valued resources and experience, with start-ups, which are able to develop and market products quickly
Term
Incubator
Definition
A company that specializes in starting up new businesses
Term
Spinoff
Definition
An entirely new company that is separate from the original parent organization, one with its own identity, a new board of directors, and a different management team
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