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EXAM TWO
Comm 214
75
Communication
Undergraduate 2
10/17/2013

Additional Communication Flashcards

 


 

Cards

Term
Who created the Expectancy Violation Theory? When?
Definition
Judee Burgoon. 1978; tweaked in 1994
Term
What is the Expectancy Violation Theory?
Definition
explains one's reactions to unexpected behavior of their peers, and the various meanings that people attribute to the violation - expect people to act in a certain way and when they don't our expectations are violated
Term
Expectancy
Definition
what you believe will happen in a certain situation
Term
Context
Definition
the setting of the behavior
Term
Relationship
Definition
what shared history (if any) you have with the person or persons
Term
Communicator's Characteristics
Definition
perception- what stereotypes you have about the communicator
Term
Violation Valence
Definition
the reaction towards the violation
Term
Communicator Reward Valence
Definition
the evaluation you end up making about the person who committed the violation- violation of the expectation
Term
Who created the Social Penetration Theory? When?
Definition
Altman & Taylor. 1973
Term
What is the Social Penetration Theory?
Definition
the process of developing deeper intimacy with another person through mutual self-disclosure and other forms of vulnerability
Term
Depth
Definition
penetrate to the core - how deep/personal the communication gets
Term
Breadth
Definition
how many topics you can talk about
Term
Frequency
Definition
how often self-disclosure is taking place
Term
How should depth and breadth react to more development of relationships? Self-Disclosure?
Definition
increase
Term
Self-Disclosure
Definition
the voluntary sharing of personal history, preferences, attitudes, feelings, values, secrets, etc. with another person; transparency
Term
What are the three layers of the Social Penetration Theory?
Definition
1. Superficial Layer
2. Social/Personal Layer
3. Intimate Layer
Term
Superficial Layer
Definition
Easy to penetrate - includes information that anyone could know
Term
Personal/Social Layer
Definition
usually includes friends, acquaintances, potential lovers - information involves likes and dislikes, some hopes and fears, political stance, etc.
Term
Intimate Layer
Definition
only a select few people - personal details that have created you
Term
Valence
Definition
the positive or negative "charge" of the self-disclosure
Term
How should self-disclosure happen amongst people in a relationship?
Definition
should be on the same level - if it isn't equal then it needs to stop
Term
Who created the Uncertainty Reduction Theory? When?
Definition
Charles Berger & Richard Calabrese. 1975
Term
What is the Uncertainty Reduction Theory?
Definition
people find uncertainty in interpersonal relationships unpleasant and are motivated to reduce it through interpersonal communication (self-disclosing personal information)
Term
What are the seven assumptions in Uncertainty Reduction Theory?
Definition
1. People experience uncertainty in interpersonal settings
2. Uncertainty is an aversive state, generating cognitive stress
3. When strangers meet, their primary concern is to reduce their uncertainty or to increase predictability
4. Interpersonal communication is a developmental process that occurs through stages
5. Interpersonal communication is the primary means of uncertainty reduction
6. The quantity and nature of information that people share change through time
7. It is possible to predict people's behavior in a law-like fashion (rule - certain things always happen under assumption)
Term
What are the three stages in Uncertainty Reduction Theory?
Definition
1. Entry Phase: the beginning stage of an interaction between strangers
2. Personal Phase: people begin to communicate more spontaneously and personally
3. Exit Phase: people decide whether to continue or leave the relationship
Term
Reciprocity
Definition
reciprocation of self-disclosure (eye for an eye)
Term
What are the nine axioms in Uncertainty Reduction Theory?
Definition
1. As the amount of verbal communication between strangers increases, the level of uncertainty for each individual in the relationship will decrease. As uncertainty is further reduced, the amount of verbal communication will increase.
2. There is an inverse (opposite) relation between uncertainty and nonverbal expressiveness - can be misinterpreted.
3. There is a positive relation between information-seeking behavior and uncertainty.
4. There is an inverse relation between intimacy and uncertainty.
5. There is a positive relation between reciprocity and uncertainty.
6. When people have things in common, they are more likely to reduce uncertainty about the other, while dissimilarities produce increases in uncertainty about the other individual.
7. Increased levels of uncertainty produce decreased levels in liking.
8. Shared communication networks reduce uncertainty, while lack of shared networks increase uncertainty.
9. There is an inverse relationship between uncertainty and communication satisfaction.
Term
What are the three important theorems in the Uncertainty Reduction Theory?
Definition
#3 Verbal communication and the level of intimacy are positively related
#20 Nonverbal expressions and similarity are positively related
#21 Similarity and liking are positively related
Term
What are the six types of love styles? Are they primary or secondary?
Definition
1. Agape - Secondary
2. Eros - Primary
3. Storge - Primary
4. Pragma - Secondary
5. Mania - Secondary
6. Ludus - Primary
Term
Agape
Definition
Love is altruistic (kind and unselfish love)
Gets more pleasure from giving in a relationship than receiving
Often play the martyr because they give everything to their partner
When they receive criticism from their partner they often change themselves to make them happy
Separation = emptiness and lost
Term
Eros
Definition
Erotic lovers fall in love early in a relationship
Love is very intense and passionate
Wants to share everything and know everything about their loved one
Think of their partners in an idealized manner
Reaction to criticism is full of hurt and pain
Feels depressed when they end things
Term
Storge
Definition
Develops slowly
Grows out of mutual understanding, rapport, respect, championship, sharing, and concern
Not made out of ecstasy but out of friendship love
Get criticism from partner = give and take to find compromise
Separated = emptiness and loneliness
Love as a friendship or companionship
Term
Pragma
Definition
Practical approach to love - logical and realistic
Reaction to criticism is defensive or analytical
Term
Mania
Definition
Manic lovers are obsessive, jealous, irrational, possessive, and consumed by thoughts of their lovers
Love is put to the test for reassurance
Reaction to criticism is defensiveness, hypersensitivity, or violence
Separation leads to extreme depression
Term
Ludus
Definition
Self-oriented approach to love
See love as a game
Ludics minimize dependency and commitment
Never become overly involved with one person
Don't reveal true thoughts or feelings
Like to have sex for pleasure
Indifferent to partner
Separation from partner means immediate replacement
Term
Who created Relational Dialectics? When?
Definition
Montgomery and Baker. 1996
Term
What is Relational Dialectics?
Definition
dialectical tensions are contradictory feelings that tug at us in every relationship - opposing forces and tension help build and strengthen relationships
Term
Dialectics
Definition
tensions that arise when opposing or conflicting goals exist in a relationship; can be external or internal
Term
What are the four assumptions of Relational Dialectics?
Definition
1. Relationships are not linear - includes feedback and multiple transceivers
2. Relational life is characterized by change
3. Contradiction is the fundamental fact of relational life - want to be spontaneous
4. Communication is central to organizing and negotiation relational contradictions
Term
What builds the tension in Relational Dialectics?
Definition
1. Totality: acknowledges the interdependence of people in a relationship
2. Contradiction: opposites
3. Motion: refers to the processual nature of relationships
4. Praxis: choice making capacity of humans (negotiating)
5. Meanings emerge from the struggle of opposing discourses
Term
What are the three types of Relational Dialectics?
Definition
1. Autonmy vs. Connection (togetherness vs. independence)
2. Novelty vs. Predictability (routine vs. spontaneous)
3. Openness vs. Closedness (self-disclosing vs. silence)
Term
What are the four ways to respond to Relational Dialectics?
Definition
1. Cyclic Alternation: changes over time
2. Segmentation: changes due to context
3. Selection: choice between opposites
4. Integration: synthesizing the opposition (neutralizing, disqualifying certain issues, reframing the opposition)
Term
Who developed Interpersonal Needs Theory? When?
Definition
William Schultz. 1966
Term
What is the Interpersonal Needs Theory?
Definition
the tendency to create and sustain relationships depends on how well they meet three basic needs: affection (loving), inclusion (to be included in social settings), and control (the desire to influence the people and events in our lives)
Term
How do we assign meanings to romantic relationships?
Definition
cultural views
Term
What are the three broad phases of the development of romantic relationships?
Definition
1. Growth (Escalation)
2. Navigation
3. De-Escalation
Term
What does growth include in the development of romantic relationships?
Definition
- Individuality: each have different wants and needs
- Invitational Communication: signal they are interested
- Explorational Communication: reduce uncertainty, self-disclose, finding similarities and differences
- Intensifying Communication: spend time together, knowing the person
* Revising Communication: doesn't happen in every relationship - problems recognized, evaluated, and fixed or not
- Commitment: decision to stay with the relationship
Term
Self-Concept
Definition
how you view yourself is going to influence who you're attracted to
Term
Proximity
Definition
Where we live, work, and socialize
Term
What does navigation include in the development of romantic relationships?
Definition
- on going process of staying committed and living a life together despite issues
- center of intimacy is the specific culture created within the relationship
- place making: process of creating a comfortable personal environment
Term
What is involved in the deterioration of a romantic relationship?
Definition
- Intra psychic process: begin to feel dissatisfied with the relationship
- Dyadic process: breakdown of established patterns
- Social support: look to friends and family for support
- Grave Dressing Process: burying the relationship and accepting its end
- Resurrection: move on
Term
Kitchen-Sinking
Definition
bringing up all faults even if they are irrelevant to the issue being discussed
Term
Who developed the Social Exchange Theory? When?
Definition
John Thibaut & Harold Kelly. 1959
Term
What is the Social Exchange Theory?
Definition
relationship behavior and status regulated by both parties evaluations of perceived rewards and costs of interaction with each other - we compare benefits gained versus costs to determine the value of the relationship
Term
Costs
Definition
elements of relational life with negative value
Term
Rewards
Definition
elements of relational life with positive value
Term
Outcome
Definition
whether people continue in a relationship
Term
Comparison Level (CL)
Definition
your personal standard for the interpersonal outcome - how you feel relationships should be based on previous comparisons
Term
Comparison Level of Alternatives (CLalt)
Definition
comparing current relationship with another possible relationship
Term
What are the four outcomes in Social Exchange Theory?
Definition
1. Outcomes greater than comparison level we are satisfied
2. Outcomes less than comparison level we are dissatisfied
3. Outcomes greater than comparison level we will choose to stay
4. Outcomes worse than comparison level we will terminate the relationship
Term
Behavioral Sequences
Definition
a series of actions designed to achieve a goal
Term
Power
Definition
the degree of dependence a person has on another for outcomes
Term
Fate Control
Definition
ability to affect a partner's outcomes
Term
Behavior Control
Definition
the power to change another's behavior
Term
What are the ten forms of nonverbal communication?
Definition
1. Kinesics
2. Haptics
3. Physical Appearance
4. Olfactics
5. Artifacts
6. Procemics
7. Environmental Factors
8. Chronemics
9. Paralanguage
10. Silence
Term
Kinesics
Definition
refers to body position and body motions including the face
Term
Haptics
Definition
nonverbal communication involving physical touch
Term
Physical Appearance
Definition
includes physiological characteristics and the way we manage it
Term
Olfactics
Definition
a term for our perception of odors and scents
Term
Artifacts
Definition
personal objects we use
Term
Proxemics
Definition
space and how we use it
Term
What are the four zones of proxemics and how far are they?
Definition
1. Intimate Zone: 0-12 inches
2. Personal Zone: 1-3 feet
3. Social Zone: 3-6 feet
4. Public Zone: 6+ feet
Term
Chronemics
Definition
how we perceive and use time to define identities and interaction
Term
Environmental Factors
Definition
how we design our space or environment which includes artifacts
Term
Paralanguage
Definition
communication that is vocal but not actual words
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