Details Title: Exam 2 Pirkle Description: Ch 8 Total Flash Cards: 32 Created: 03/22/2009 12:36:00		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term human resource management Definition the set of organizational activites directed at attracting, developing and maintaining an effective workforce Term human capital Definition reflects the organization's investment in attracting, retaining, and motivating an effective workforce Term Title VII civil rights act of 1964 Definition forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment relationship Term adverse impact Definition when minority group members pass a selection standard at a rate less than 80 percent of the pass rate of majority group members Term equal employment opportunity commission Definition charged with enforcing Title VII Term age discrimination in employment act Definition outlaws discrimination against people older than 40 yrs; passed 1967, amended ini 1978 and 1986 Term affirmative action Definition intentionally seeking and hiring qualified or qualifiable employees from racial, sexual, and ethnic groups that are underreprsented in the organization Term Americans with Disabilities Act Definition prohibits discriminations against ppl with disabilities Term civil rights act of 1991 Definition amends the original Civil Rts Act, making it easier to bring discrimination lawsuits while also limiting punitive damages Term see p. 235 Definition Term job analysis Definition systematized procedure for collecting and recording info about jobs within an organization Term replacement chart Definition lists each important managerial position in the organization, who occupies it, how long he will probably remain in the position, and who is or will be a qualified replacement Term employee info system (skills inventory) Definition contains info on each employee's education, skills, experience, and career aspirations; usually computerized Term recruiting Definition the process of attracting individuals to apply for jobs that are open Term internal recruiting Definition considering current employees as applicants for higher-level jobs in the organziation Term external recruiting Definition getting people from outside the organization to apply for jobs Term realistic job preview (RJP) Definition provides the applicant with a real picture of what it would be like to perform the job that the organization is trying to fill Term validation Definition determining the extent to which a selection device is really predictive of future job performance Term training Definition teaching operational or technical employees how to do the job for which they were hired Term development Definition teaching managers and professionals the skills needed for both present and future jobs Term performance appraisal Definition a formal assessment of how well an employee is doing his or her job Term behaviorally anchored rating scale (BARS) Definition a sophisicated rating method in which supervisors construct a rating scale associated with behavioral anchors Term 360-degree feedback Definition performance appraisal system in which managers are evaluated by everyone around them--their boss, peers, subordinates Term compensation Definition financial remuneration given by the organization to its employees in exhange for their work Term job evaluation Definition an attempt to assess the worth of each job relative to other jobs Term benefits Definition things of value other than compensation that an organization provides to its workers Term diverisity Definition characteristic of group or organization whose members differ from one another along one or more important dimensions, such as age, gender or ethnicity Term diversity and mulitcultural training Definition training that is specifically designed to better enable members of an organization to function in a diverse and multiculural workforce Term labor relations Definition process of dealing with employees who are represented by a union Term collective bargaining Definition the process of agreeing on a satisfactory labor contract b/w management and a union Term grievance procedure Definition the means by which a labor contract is enforced Term knowledge workers Definition workers whose contributions to an organization are based on what they know