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Details

Employee Training and Development Chap 7
Noe 5th ed
32
Business
Undergraduate 2
10/25/2012

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Term
Lecture
Definition
trainers communicate through spoken words what they want the trainees to learn.
Term
Lecture
Definition
Communication of learned capabilities is primarily one-way--from the trainer to the audience
Term
Lecture
Definition
least expensive, least time-consuming way to present a large amount of informaiton efficiently in an organized manner.
Term
Lecture
Definition
also useful because it is easily employed with large groups of trainees.
Term
Audio Visual Instruction
Definition
includes overheads, slides, and video.
Term
Audio Visual Instruction
Definition
Video is a popular instructional method. It has been used for improving communications skills, interviewing skills, and customer-service skills and for illustrating how procedures should be followed. Video is used in conjuntion with lectures to show trainees real-life experiences and examples.
Term
On-the Job Training (OJT)
Definition
new or inexperienced employees learning in the work setting and during work by observing peers or managers performing the job an trying to imitate their behavior.
Term
On-the Job Training (OJT)
Definition
One of the oldest and most used. Considered informal b/c it does not occur as part of training program and b/c mgrs, peers, or mentors serve as trainers. If it is too informal leaning will not occur. 
Term
Disadvantage of On-the Job Training (OJT) 
Definition
Managers and peers may not use the same process to complete a task.
Term
On-the Job Training (OJT)disadvantage
Definition
They may pass on bad habits as well as useful skills.
Term
On-the Job Training (OJT)disadvantage
Definition
They may not understand that demonstration, practice, and feedback are important conditions for effective on-the-job training.
Term
OJT Advantages
Definition

Can be customized to the experiences and abilites of trainees. 

Term
On-the Job Training (OJT)disadvantage
Definition
It can be unstructured and results in poorly trained employees, This must be structured to be effective
Term
Self-Directed Learning:
Definition
has employees take responsibility for all aspects of learning—including when it is conducted and who will be involved. 
Term
Apprenticeship:
Definition
To qualify as being registered under state or federal guidelines, in most cases a completion of  at least 144 hours of classroom instuction and 2,000 hours, or one year, of on-the-job experience.
Term
Case Study:
Definition
Trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently.
Term
Behavior Modeling:
Definition
presents trainees with a model who demonstrates key behaviors to replicate and provides trainees with the opportunity to practice the key behaviors. 
Term
Vicarious reinforcement
Definition
occurs when a trainee sees a model receiving reinforcement for using certain behaviors.
Term
Team training
Definition
coordinates the perfomance of individuals who work together to achieve a common goal. The three componenets of team performance: knowledge, attitudes, and behavior.
Term
The three componenets of Team Performance:
Definition
knowledge, attitudes, and behavior.
Term
Lecture
Definition
Instructor -led classroom presentation remains popular despite new technologies, least expensive, least time-consuming way to present a large amount of informaiton efficiently in an organized manner
Term
On-the-Job Training
Definition
Can be useful for training newly hired employees, upgrading experienced employees due to new technology, cross-training, and transfereed or promoted employees.
Term
Behavior Modeling
Definition
This is based on the principles of social learning theory, which empahsize that learning occurs by observation of behaviors demonstrated by a model and vicarious reinforcement.
Term
Disadvantage of OJT
Definition
employees who use ineffective or dangerous methods to produce a product or provide a service, and products or services that vary in quality. 
Term
Self-Directed Learning
Definition
Traniees master predermined training content at their own pace without an instructor. Trainers may serve as facilitatiors. That is, trainers are available to evaluate learning or answer questions for the trainee.
Term
OJT Advantages
Definition
It uses actual job tasks occuring at work resulting in skills being easily transferred to the job. 
Term
Advantage of OJT
Definition

Immediately applicable to the job as a result employees are highly motivated to learn. Both trainees and trainers are on the job working and saves costs. 

Term
Apprenticeship
Definition
a work-study training method with both on-the job and classroom training. 
Term
Case Study
Definition
a description about how employees or an organization dealt with a difficult situation. 
Term
Advantage of OJT
Definition
It needs less investment in time or money for materials, the trainer's salary, or instructional design.
Term
2,000 hours, or one year, of on-the-job experience.
Definition
How many hours or how many years of work experience does it take to become a registered apprentice under state or federal guidelines???
Term
a completion of  at least 144 hours 
Definition

How many hours of classroom instuction to become a

registered apprentice under state or federal guidelines???

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