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| Self-awareness lies at the heart of the ability to master oneself, but it is not sufficient. While self-management depends on self-awareness, other self-management skills are linked to build upon self-awareness. |
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| Seeking knowledge of the self. It is a prerequisite for and motivator of growth and improvement, but it may also inhibit growth and improvement. |
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| Refers to the point at which individuals become defensive or protective when encountering information about themselves that is inconsistent with their self-concept or when encountering pressure to alter behavior. |
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Definition
Defend yourself against the information to protect the image you hold of yourself.
Crossing the sensitive line creates rigidity and self-preservation. |
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| In light of defensiveness, how can increased self-knowledge and personal change ever occur? |
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Definition
1. Information that is verifiable, predictable, and controllable is less likely to cross the sensitive line. If individuals can test the validity.
2. Self-disclosure, willingness to open up to others to discuss aspects of oneself that is ambiguous or unknown. |
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Term
| One key to helping individuals feel comfortable discussing ways in which they are different... |
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Definition
| is by sharing a commitment to focusing on differences not distinctions. We observe differences; we create distinction. |
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| Differences help us understand... |
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Definition
| potential sources of misunderstanding between people and give us clues for how we can work together more effectively. |
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Definition
| social barriers between people for the express purpose of creating or reinforcing advantages and disadvantages. Destroys trust among people. |
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Definition
| The ability to manage oneself and to manage relationships with others. Most important factors in accounting for success in leaders and managers. |
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| The core of the dynamics of behavior, and play so large a part in unifying personality. All other attitudes, orientations, and behaviors arise out of an individuals values. |
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| 2 major values related to personal development |
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Definition
| Refers to the manner in which individuals gather and process information. Influences perception, learning, problem solving, decision making, communication, and creativity. |
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Term
| Orientation toward change |
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Definition
| Focuses on the methods people use to cope with change in their environment. |
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Term
| 2 important dimensions of orientation toward change |
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Definition
| Locus of control & Intolerance of ambiguity |
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Definition
| Captures the essential aspects of personality. |
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Term
"The Big Five" personality dimensions
aka Core self-evaluation |
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Definition
| Neuroticism, extroversion, conscientiousness, agreeableness, openness |
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| 5 areas of sell awareness |
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Definition
| Emotional intelligence, personal values, learning style, orientation toward change, & core self-evaluation |
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Term
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Definition
The ability to diagnose & recognize your own emotions, the ability to control your own emotions, the ability to recognize and diagnose the emotions displayed by other, and the ability to respond appropriately to those emotional cues.
Found to be an important predictor of managerial success. |
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Term
| Emotional Intelligence vs. Emotional Competence |
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Definition
Emotional intelligence refers to the ability to diagnose, understand, and manage emotional cues.
Emotional competence refers to the non-cognitive capabilities and skills, including social skills, that affect human functioning. |
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| 4 general areas of Emotional Intelligence |
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Definition
| Emotional awareness, Emotional control or balance, emotional diagnosis or empathy, and emotional response. |
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Term
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Definition
| significant differences exist among national cultures, 7 value dimensions |
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Term
| Universalism vs. Particularism |
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Definition
Other people's behavior is governed by universal standards and rules. General societal rules govern behavior.
eg. do not lie, do not cheat, do not run a red light, even if no one is coming the other way
ex. US, Switzerland, Norway, Sweden
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| Universalism vs. Particularism |
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Definition
in which the relationship with an individual governs behavior
eg. is the other person a friends, a family member, a relative
ex. Korea, Venezuela, China, Indonesia
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Term
| Individualism vs. Collectivism |
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Definition
an emphasis on the self, on independence, and on uniqueness. Individual contribution.
ex. US, Nigeria, Denmark, Austria |
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Term
| Individualism vs. Collectivism |
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Definition
an emphasis on the group, the combined unit and on joining others. Team contribution
ex. Mexico, Indonesia, Japan, Philippines |
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Term
| In general, individual responsibility dominates much more... |
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Definition
| in Western cultures than Eastern cultures |
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Term
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Definition
Showing emotions is valued.
ex. Iran, Spain, France, Switzerland |
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Definition
Unemotional responses are valued
ex. Korea, Ethiopia, China, Japan |
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Definition
Segregating life's roles in valued.
ex. Holland, Sweden, Denmark, UK |
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Definition
Integrating life's role is valued
ex. China, Nigeria, Singapore, Korea |
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| Achievement vs. Ascription |
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Definition
Personal accomplishment is valued
ex. US, Norway, Canada, Austria |
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| Achievement vs. Ascription |
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Definition
Inherent attributes are valued
ex. Eqypt, Indonesia, Korea, Czech Republic |
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