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Consumer Behavior Ch. 11 Key Words
key words and definitions
41
Marketing
Undergraduate 3
03/07/2011

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Term
Accommodative Purchase Decision
Definition
the process of using bargaining, coercion, compromise, and the weilding of power to achieve agreement among group members who have different preferences or priorities
Term
Autonomic Decision
Definition
when one family member chooses a product for the whole family
Term
Boomerang Kids
Definition
grown children who return to their parents' home to live
Term
Business-to-Business E-Commerce
Definition
internet interactions between two or more businesses or organizations
Term
Buyclass Theory of Purchasing
Definition
a framework that characterizes organizational buying decisions in terms of how much cognitive effort is involved in making a decision
Term
Buyer
Definition
the person who actually makes the purchase
Term
Buying Center
Definition
the part of an organization charged with making purchasing decisions
Term
Consensual Purchase Decision
Definition
a decision in which the group agrees on the desired purchase and differs only in terms of how it will be achieved
Term
Consumer Socialization
Definition
the process by which people acquire sklls that enable them to function in the marketplace
Term
Crowdsourcing
Definition
similar to a firm that outsources production to a subcontractor; companies call upon outsiders from around the world to solve problems their own scientists can't handle
Term
DINKS
Definition
Doulbe Income, No Kids; a consumer segment with a lot of disposable income
Term
Extended Family
Definition
traditional family sstructure in which several generations live together
Term
Family Financial Officer
Definition
the inidividual in the family who is in charge of making financial decisions
Term
Family Identity
Definition
the definition of a household by family members that it presents to members and to those outside the family unit
Term
Family Life Cycle
Definition
a classification scheme that segments consumers in terms of changes in income and family composition and the changes in demands placed on this income
Term
Fertility Rate
Definition
a rate determined by the number of births per year per 1,000 women of childbearing age
Term
Freemium
Definition
a free version of a prodcut that's supported by a paid permium version; the idea is to encourage the maximum number of people the use the product and eventually convert a small fraction of them to paying customers
Term
Gatekeeper
Definition
the person who conducts the information search and controls the flow of information availble to the group
Term
Gender Convergence
Definition
blurring of sex roles in modern society; men and women increasingly express similar attitudes about balancing home life and work
Term
Helicopter Moms
Definition
overprotective mothers who hover around their kids and insert themselves into virtually all aspects of their lives
Term
Household
Definition
according to the US census bureau an occupied housing unit
Term
Influencer
Definition
the person who tries to sway the outcome of the decision
Term
Initiator
Definition
the person who brings up the idea or identifies a need
Term
Juggling Lifestyle
Definition
working mothers attempts to compromise between conflicting cultural ideals of motherhood and professionalism
Term
Kin-Network System
Definition
the rituals intended to maintain ties among family members both immediate and extended
Term
Modified Rebuy
Definition
in the context of the buyclass framework; a task that requires a amodest amount of information search and evaluation often focused on identifying the appropriate vendor
Term
Multiple-Intelligence Theory
Definition
a perspective that argues for other types of intelligence, such as athletics prowess or musical ability, beyond the traditional math and verbal skills psychologists use to measure IQ
Term
Network Effect
Definition
each person who uses a product or service benefits as more people participate
Term
New Task
Definition
in the context of the buyclass framework; a task that requires a great degree of effort and information search
Term
Nuclear Family
Definition
a contemporary living arrangmenet composed of a married couple and their children
Term
Organizaitonal Buyers
Definition
people who purchase goods and services on behalf of companies for use in the process of manufacturing, distribution or resale
Term
Parental Yielding
Definition
the process that occurs when a parental decision maker is influenced by a child's product request
Term
POSSLQ
Definition
persons of opposite sex sharing living quarters; US census designation for unmarried couples who cohabitate
Term
Prediction Market
Definition
an approach based on the idea that groups of people with knowledge about an industry are jointly better predictors of the future than are any individuals
Term
Sandwich Generation
Definition
a description of middle aged people who must care for both children and parents simultaneously
Term
State of Cognitive Development
Definition
the ability to comprehend concepts of increasing complexity as a person matures
Term
Straight Rebuy
Definition
in the context of buyclass framework; the type of buying decision that is virually automatic and requires little deliberation
Term
Syncretic Decisions
Definition
purchase decision that is made jointly by both spouses
Term
Synoptic Ideal
Definition
spousal DM model in which the husband and wife take a common view and act as joint decision makers assigning each other well defined roles and making mutually beneficial decions to maximize the couple's joint unity
Term
User
Definition
the person who actually consumes a product or service
Term
Wiki
Definition
online program that lets several people change a document on a web page and then track those changes
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