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Communication MGMT323
notes on communication for mgmt323
7
Management
Undergraduate 3
05/03/2010

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Cards

Term
Communication
Definition
is the transmission of information and meaning from one to another
Term
Perception
Definition
is the process of receiving and interpreting
Term
Pitfalls of Communication (2)
Definition
misinterpretation
selective hearing/speaking
Term
Virtual Office
Definition
is a mobile office from where people can work anywhere
Term
10 Ways of Improving Sender Skills
Definition
spend time on the content
understand the objective
tell the audience of the purpose
provide meaning with your data
practice practice practice
make your speech more conversational
engage the audience with eye contact
allow imperfection
be prepared to answer tough questions
provide a crisp wrap up at the end
Term
3 Types of Nonverbal Messages
Definition
times management
space arrangement
body language
Term
9 Ways of Improving Receiving Skills
Definition
find interest in the topic, somewhere
judge the content, not delivery
hold your fire
listen for ideas
resist distraction
exercise your mind
keep your mind open
capitalize on thought speed
work at listening
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