Details Title: COMM 315 Exam 2 Description: TAMU Stogsdill COMM 315 Total Flash Cards: 27 Created: 10/05/2006 15:02:13		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Debate/Speech Flashcards
Cards in this set: Term Men listen to _________. They are more ________. This means that they may here (more/less) of the message and listen (more/less) effectively. Definition solve a problem, task-oriented, less, less Term Women listen to ________ and to ________. They may hear (more/less) of the message but may need ________. Definition seek new information, enhance understanding, more, make connections and look for major ideas Term The 8 listening barriers listed in the book are... Definition -being self-absorbed -having unchecked emotions -criticizing the speaker -a differing speech rate and thought rate -shifting attention -information overload -external noise -listener apprehension Term You can become a more other-oriented listener by...(5 steps) Definition -stop (concentrate on the message) -look (observe nonverbal messages) -listen -ask questions -reflect content by paraphrasing Term Maslow's levels of competence Definition -unconscious incompetence -conscious incompetence -conscious competence -unconscious competence Term A confirming response is Definition an other-oriented statement that causes others to value themselves more Term A disconfirming response is Definition a statement that causes others to value themselves less Term Information triage is Definition a process of evaluating and sorting out information Term A word picture is Definition a short statement or story that illustrates or describes an emotion often using a simile Term Elaborated code is Definition conversation that uses many words and various ways of describing an idea or concept to communicate its meaning Term Why learn about nonverbal communication?!? Definition nonverbal messages... -communicate our feelings and attitudes -are more believable, work with verbal messages to create meaning -play a major role in interpreting relationships -people respond and adapt to others through nonverbal messages Term Difficulties with nonverbal communication include Definition nonverbal messages -are often ambiguous -are continuous -cues are multichanneled -interpretation is culture-based Term Interactional synchrony is Definition the mirroring of each other's nonverbal behavior by communication partners Term Nonverbal messages are more believable because Definition they are more difficult to fake Term Eckman and Friesman’s five categories Definition emblems, illustrators, affect displays, regulators, and adaptors Term Backchannel cues are Definition nonverbal cues, typically vocal cues, that signal your wish to begin or end a conversation Term Immediacy is Definition feelings of liking, pleasure, and closeness communicated by such nonverbal cues as eye contact, forward lean, touch, and open body orientation Term Arousal is Definition feelings of interest and excitement comunicated by such nonverbal cues as vocal expression, facial expressions, and gestures Term Dominance is Definition power, status, and control communicated by such nonverbal cues as a relaxed posture, greater personal space, and protected personal space Term You can improve your ability to interpret nonverbal messages by... Definition -considering the nonverbal cues in context -looking for clusters of nonverbal cues -considering past experiences when interpreting nonverbal cues -checking your perceptions with others -being aware that nonverbal expression of emotion is contagious -looking for cues that may communicate lying Term Perception checking is... Definition asking someone whether your interpretation of his or her nonverbal behavior is accurate. Term Illustrators are Definition nonverbal behaviors that accompany a verbal message and either contradict, accent, or complement it (pounding a lectern to emphasize importance of message) Term An affect display is... Definition nonverbal behavior that communicates emotion (happy = smiling, open posture, etc) Term Emblems are Definition nonverbal cues that have specific, generally understood meanins in a given culture and may substitute for a word or phrase (finger over lips = STFU) Term Regulators are Definition nonverbal messages that help to control the interaction or flow of communication b/w people (eager to respond = make eye contact, partially open mouth, raise finger, etc) Term Adaptors are Definition nonverbal behaviors that satisfy a personal need and help a person adapt/respond to the situation (cold = hands around chest) Term Adapting to intimacy said that... Definition you mirror the level of intimacy of your communication partners (another brilliant theory by social psychologists)