Shared Flashcard Set

Details

COM 312
Exam 4
9
Communication
Undergraduate 3
05/02/2012

Additional Communication Flashcards

 


 

Cards

Term
The Face
Definition

Primary site for:

1- Communicating emotion

2- Information besides speech

3- Giving others nonverbal feedback

4- Reflecting our attitudes toward other

5- Making judgment when dealing with people (they give us feedback)

Term
facial Primacy
Definition
Definition: We tend to give more weight to the face and facial cues than to other communication channels (remember when we talked about facial cues being more useful than vocal cues?)
Term
Facial Emblems
Definition

Definition: Signals on the face that are consistent with verbal translations (like a facial expression dictionary)

Example: If you receive an "A" on your exam, you'll have smile.

Term
Facial Adaptors
Definition

In addition to how the face can be used in the management of conversation, such as at the start or ending of a conversation (like raising eyebrows), personal reactions to spoken words, and listners responses.

Example: biting one's lips.

Term
Display Rules
Definition

- Ways we use facial expressions for certain situations.

- Display rules are culturally prescribed (we learn and understand we are supposed to act a certain way in certain situations)

- These are ways to control facial expressions

- Don't grin at a funeral 

Term
4 Display Rules (acting)
Definition

1- Deintensified (strong emotion made to look mild. You are super happy, but can't show it, so you look slightly happy)

 

2- Neutralized (poker face. No emotions at all)

 

3- Overintensification (Exaggerating an emotion (you are happy but have to look super happy)

 

4- Masking (Showing the opposite emotion of what you feel (you are sad but have to look happy, so you put on the happy mask.  

Term
Charles Darwin
Definition

- Facial Feedback Hypothesis

- Studied evolution and facial expression

- Primates have more facial expressions than other animals.

 

Term
Facial Feedback Hypothesis
Definition

"Expressions on the face actually create emotional experience via direct neurological connections between our facial muscles and emotion centers in the brain."

- Nutshell : "When we smile, we feel better."

Term

(Ekman and Friesen) Style of Facial Expressions

6 consistent facial styles

Definition

The styles are heavily based on personal display rules.

 

1- The withholder: The face inhibits expressions of actual feeling states. There is little facial movement.

2- The revealer: Opposite of the withholder. There is little doubt about what the revealer is feeling all the time.

3- The unwitting Expressor. The person shows expressions even though he/she tried to mask it.

4- The blanked expressor. The person is convinced he/she is expressing a certain emotion, but others only see a blank face.  

5- The substitute expressor. The person is expressing an emotion other than the one h/she thinks is being displayed.

6- The frozen-Affect expressor. This style shows at least a part of an emotional display at all times. This a pemanent expression.

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