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Details Title: COM 135 Description: Ch 4 Final Total Flash Cards: 5 Created: 05/01/2007 17:45:42	To study from this set of flash cards, or to create your own your own study flash cards, register HERE. If you are already a registered user, CLICK HERE.
Cards Term effective listening process Definition -select: single out one message -attend: focus on -understand: assigning meaning to stimuli -remember: recall ideas and info Term ways to become better listener Definition -adapt to delivery -listen and watch -monitor emotional reaction -avoid jumping to conclusions -listen for major ideas -identify listening goal -practice listening Term critical listening Definition evaluate quality of info, ideas, and arguments Term critical thinking Definition make judgements about conclusions presented in what is seen, heard, and read Term barriers of effective listening Definition -info overload -personal concern -outside distractions -prejudice -receiver aprehension