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Com 100 Ch. 7
N/A
24
Communication
Undergraduate 1
11/28/2011

Additional Communication Flashcards

 


 

Cards

Term
Persuasion
Definition
Intended messages transmitted to arous meanings in people to motivate some change in attitudes, beliefs, or behaviors--differnt than informing people
Term
types of goals in persuasion
Definition
-To reinforce current behavior and attitudes
-to promote change
-to stop current behavior
Term
Hostile recievers
Definition
get people to listen
Term
critical receievers
Definition
create doubts
Term
uniformed receivers
Definition
meet info needs, builds credibility
Term
Sympathetic receivers
Definition
reinforce commitments with more actions
Term
how does persuasion work?
Definition
-audience examines speakers credibility
-audience evaulates message
-audeince asses their ability to comply
Term
Competence
Definition
knowledge, capability, experience
Term
trustworthiness
Definition
long-term trust and short-term intention
Term
Dynamism
Definition
fun, likeable, similiar
Term
Theory of reasoned action
Definition
-your intention to comply depends on attitudes + beliefs + desires about the requested action
-your perception of whether others want you to do it
-your motivation to comply
Term
elaboration likelihood model
Definition
the more you think about (elaborate) an issue, the more you will change
Term
Central elaboration
Definition
weighing the issue extensively
Term
peripheral elaboration
Definition
using a simple decision rule to judge the message
Term
Social Norming thoery
Definition
individuals conform to social norms, people feel they have permission to behave consistenly with norm
Term
Effective messages are
Definition
-attended
-perceived accurately
-credible
-relevant to listener needs
-request a specific action
Term
selective attention
Definition
people hear what they want to hear
Term
message competition
Definition
boring messages blend in
Term
Physiological needs
Definition
food, water, air
Term
safety needs
Definition
protected from harm
Term
belongingness and love
Definition
need to achieve goal of soccilization and inclusion
Term
self-esteem
Definition
need to make lasting contribution
Term
Fear appeal
Definition
-establishes a threat
-shows that threat is real
-should show that proposed action will stop or reduce threat
-should show that proposed action is easy
-should show that proposed action is doable
Term
Social influence strategies
Definition
-Reciprocity
-consistency
-social proof
-liking
-authority
-scarcity
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