take info from firm and converting it to some standardized format; data is coming from all different directions; put this data into big warehouse

outsource your bi needs to another over the internet; don't have to house and maintain the software yourself; shift data to be housed somewhere else (reason why some companies dont choose bi on demand)

way to generate new info by searching databases; forecasting and looking to the future; filter the info and find the right combinations ; ex: restaurants use effectively bc operations-based

use technology to find the problem (restaurant example)

: to increase customer loyalty and satisfaction; improve growth strategies; discover process inefficiencies; identify and respond to adverse situations before they affect performance; optimize resource allocations; BI

-querrying data on speed --ask much more complex kinds of queries

  -drill down by filtering data set and keep adding dimensions till get to sufficient amount of data

      -looking at data with many dimensions (3+)--and can see trends over time

      -data table like a cube

                Ex: look at total sales and drill down by region, to city, by indy stores and pinpointed specific store where sales had gone down (Ruby tuesday) --OLAP helps them identify it

: a lot of data and try to find one interesting

                -dont ask a specific query like in OLAP, sino cuales productos venden bien, y if they sell well then data mining might specify a category to look at --software finds a relationship for you..you dont ask a specific question

                -ex: direct marketing, trend analysis --looking at patterns

                -let software find the patterns for you --ex: find a product whose demand varies by region, which region has most valuable customers? which products sell well together? (diapers and beer)

looking at unstructured data; use ETL --and format it so can do BI on it

                -try to find unexpected patterns ex: posts on social networks

most general; any info system that provides support for quantitative decisions; must have some type of quantitative/mathematical model  to support the design phase; helps you make final decision

exec support system; precursor to BI as we know it; support sytem that is directed at execs; quick pulse of whats going on at highest level of org

captures meta info about who knows what --what's in your head and cant really put into system

set of tools that you can implement into DSS, ESS or GDSS --further enhances the decision making support in an automated system

dashboards --gives easy access, big picture info

What was the role of networking (or lack thereof) in the Dec. 25, 2009 attempted bombing of a US airliner?

needed to share info through intranet

servers, printers, modems, etc. (any devices that can hook up to internet or other computers in a network

the most secure way/highest quality to send data

standard by which internet works (ex: hypertext tranfer protocol - http) --file transfer protocol (when attach a document to an email)

                                -TCP piece makes sure packets get reassembled in correct order

                                -IP makes sure packets get routed in the most efficient way

the route of transmission is used and held throughout transmission (ex: call waiting --no one else can use line)

do not have dedicated lines. every transmission gets divided into packets and each packet gets routed along network in most efficient manner; much more efficient

high capacity ..allows a lot of info from different sources/streams being transferred at same time

devices that connect around you as an individual (printer connected toy your comp, iPod syncing to computer)

uses public lines but transmits secure data; typical way bus partners send info ; based on access

network of networks; largest WAN in the world; who owns? no one

interorganizational systems

                -SCM

                -also in global systems and veyr large special systems

global systems and very large special systems

                -CRM

: allows you to access a network --base station for a network

                hot spot: public access point

speed is faster; packet-based network

pervasive computing

connect information in an autonomous fashion --the semantics web

                -idea is for the computer/internet to gain some knowledge when conducting your search -- searching for holiday and gives offers with it relative to that ; or clothes shopping

                -as you use the internet, your computer starts to learn about you and becomes your personal assistant

                -providing services to you and doing things for you --computer is proactive in doing things for you ahead of time

: digital business of any kind

                -Semantics

C2C: consumer to consumer (not ebay bc there is an intermediary; craig's list is one)

B2B transactions

: use of digital technologies so indys in groups can work together for products and services

facilitate the mvmt of info as it flows through the sequence steps that make up an org's work procedures

something that can be edited by any users --can give you the best content --collaboration -can make one in your business talking about how so successful in getting clients

: you get updates from a web source with automated delivery of internet  content

supports discovery --tags make it very easy to search and find content

way of getting to something else - a gateway

based on a specific topic

all about connecting people and collaboration

                -may improve internal bus processes and marketing