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Chapter 8: Organizing - to Create Structures
Core Concepts of Management, John R. Schermerhorn for SFSU 2011
18
Management
Undergraduate 3
04/06/2011

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Term
Organizing
Definition
the process of arranging people and resources to work toward a common purpose
Term
organization structure
Definition
a system of tasks, reporting relationships and communication linkages
Term
formal structure
Definition
is the official structure of the organization
Term
informal structure
Definition
is the set of unofficial relationships among an organization's members
Term
a functional structure
Definition
this type of structure groups people with similar skills who perform similar tasks
Term
a lack of communication and coordination across functions
Definition
the functional chimneys problem in a functional structure is
Term
divisional structure
Definition
this structure type groups people who work on the same product, work with similar customers or work in the same area or process
Term
matrix structure
Definition
combines functional and divisional approaches to emphasize project or program teams
Term
permanent and temporary cross-functional teams to improve lateral relations
Definition
team structure uses
Term
consists of a central business core that works with networks of outside suppliers and service contractors
Definition
a network structure
Term
eliminates internal boundaries among parts and external boundaries with the external environment
Definition
boundaryless organization
Term
is a shifting networks of strategic alliances that are engaged as needed
Definition
a virtual organization
Term

  1. span of control
  2. a manager supervises many people
  3. a manager supervises few people

Definition

  1. the number of subordinates reporting directly to a manager
  2. when this is wide?
  3. when this is narrow?

Term
delegation
Definition
the process of distributing and entrusting work to other people
Term
the concentration of authority for most decisions at the top level of an organization
Definition
centralization is
Term
decentralization
Definition
the dispersion of authority to make decisions throughout an organization
Term

  1. functional structures
  2. divisional structures
  3. matrix structure

Definition
what are the traditional organization structures?
Term

  1. more horizontal and less vertical
  2. more team structures and cross-functional teams
  3. adopting network structures that cluss around a core
  4. boundaryless organizations
  5. virtual organizations

Definition
what are the new developments in organization structure?
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